Trusted Advisor: 20Th Anniversary Edition Paperback – 2 February 2021

The Trusted Advisor is one of the best books I’ve read on building long-term client relationships. It goes beyond technical expertise and focuses on how to develop trust, credibility and genuine connection with clients. The authors explain with real examples how listening, empathy and honesty create stronger partnerships than simply “selling” solutions.What I loved most is how practical the advice is, it shows exactly how to shift from being just a service provider to becoming a true trusted partner. The balance between psychology, communication and professional skills makes it applicable across industries, whether you’re in consulting, finance or entrepreneurship.A book I’ll keep revisiting, because every chapter gives you something actionable to improve client interactions. Highly recommended for anyone who wants to succeed in advisory or relationship-driven careers.

Best quality

Good one

Excellent content, presented extremely well. Very useful for anyone in jobs / careers where interpersonal skills and interaction quality is critical. Every element of the book is relevant in today's business context and in fact, you can start at any page and all of it will be practical. I have begun to use this book as my daily skill improvement pill, one page - one practice - a day to diligently apply and develop.

Must read for customer centric businesses.

Content is excellent

Delighted experience, advance delivery...

Must read