Mowox MNA19221 40V Battery Powered Self-Propelled Lawn Mower with 18” Steel Deck (battery and charger included)

Straight out of the box, brand new THE MOWER WILL NOT START! Their customer service is AWFUL and absolutely NO HELP!!!!!! There is nowhere to return it. Just miserable.

The product is sturdy starts like a breeze but I have been trying to get answers to two questions since I purchased this item and to date no one has answered my phone calls . I want to purchase a backup battery so you would think they would enjoy th business. Anyone who can no longer start the pull mowers it is the answer.

cuts so easy and a single charge cuts 50X150 lawn self propelled is excellent lightweight

Battery-powered mowers are increasingly good choices for those who do not want the extra noise, expense, maintenance costs, and toxic fuel storage issues of a gas mower, especially if you have smaller yards. The Mowox Self-Propelled Battery Lawn Mower is a battery-powered mower that is also self-propelled. Let’s see how this mower performs.In the box comes the mower, battery, charger, grass catcher, handle, battery key, bolts, instruction manual, and cable clamps. The mower itself is made of steel, so the mower is heavy–about 50 pounds. The instruction manual is simply sheets of paper stapled together, containing mostly just numbered steps in small print. The illustrations that are there seem to be poorly scanned photos. The manual could have been improved with the assistance of a graphic designer and technical writer.Upon removing the Mowox from the box, I noticed a number of scuffs and scratches on various parts of the mower. Though some of the mower parts were wrapped with protective plastic and cardboard, not all pieces were protected and some of the protective bits had fallen off during shipping, causing the scuffing and scratches to the mower finish.I also found in the box this wrench–I’m not sure what it is for. The wrench does not fit the bolts you need to tighten to assemble the mower handle–you need to provide your own wrench for that. It is not clear why this wrench was included.I wish instead of the extra wrench they had included all the bolts needed to assemble the handle. The handle needs four bolts, washers, split washers, and nuts to be assembled correctly–my Mowox only came with three.To start the mower, assuming the charged battery is in place and battery key is turned on, you must first depress the red start button then squeeze the yellow bar against the handle. There is a battery health meter above the start button so that you can monitor the amount of your battery remaining as you mow.To engage the self-propelled rear wheels, you must squeeze the black bar against the handle. Note that you must keep the black bar and the yellow bar securely squeezed against the handle while mowing. The black bar is staggered so that if you hold the handle bar on the sides, you can quickly release the black bar with one hand while keeping the yellow bar against the handle with the other hand. Releasing the black handle disengages the self-driving gear. I found that holding the handle in addition to the two additional bars for extended periods of time can get tiring, but is manageable.The pressed steel blade has a cutting diameter of about 18”. I appreciated the steel blade because my previous push mower had a plastic blade which eventually broke.The mower comes with one 40 V, 4 Ah lithium ion battery and charger. In use, I found the battery lasts about 25-30 minutes.The cutting height adjustment is by the rear wheel tire. There are 7 adjustments, allowing you to change the cutting height from about 1” to almost 3”. I would have preferred having a taller cutting height option.The grass catcher works fine, but putting the catcher onto and taking it off the mower can be tricky, as the grass catcher hooks that must be hooked over a bar on the back of the mower do not seem to be spaced correctly, and it is also tricky to get the catcher in place with the grass catcher door in the way. The mower does not mulch the grass, and when not using the grass catcher quite a lot of grass accumulates in the grass catcher chute, which must be cleaned out before storing the mower.In use I found the mower to be functional, though temperamental. The mower sometimes cuts off by itself, forcing a restart. The self-propelled mower speed was fine, though there are no speed adjustments and I would have actually preferred a faster walking speed. With the self-propelled mechanism disengaged, I found the mower could be operated in neutral, such as for turning around, but the wheels do not spin freely, since they are geared, and the extra weight of the steel chassis also makes maneuvering the mower in neutral a bit cumbersome. Because of the modest battery life, the Mowox version with two battery compartments would definitely be a better choice than this single battery compartment model. All in all, even if more attention had been paid to the mower’s fit and finish, it is still heavy and finicky.Thanks for reading. By the way, if my review was helpful to you in choosing or not choosing this product, please consider clicking on the "was this review helpful" link at the end of this review—this motivates me to write more reviews!

This is a nice mower, but a bit quirky, which is why I gave it four stars.I just mowed my lawn, using the Mowox. It's been a week since I last mowed, and there was quite a bit of growth in that time, maybe 8 inches. It's also a bit damp, which taxes the machine more. My lawn is very uneven, both in the sense of different grasses in different places and in the sense of rodent damage and being physically uneven. (My yard was not 8 inches everywhere; there's just a big patch of that in the middle of the back yard. Fast-growing and dense. In places, I have scruffy slow-growing grass.) Note: I am a poor excuse for a homeowner and tend to mow over small branches instead of meticulously picking them up first.My point of comparison is from GreenWorks Greenworks 20-Inch 40V Twin Force Cordless Lawn Mower, 4.0 AH & 2.0 AH Batteries Included 25302.These two battery-powered mowers are comparably priced, but have some differences.1. The Mowox has a single large blade, as one is used to with traditional mowers. The Greenworks has two smaller blades. I thought this was kinda weird at first, and wondered whether it was "lesser", but after today's mow, I think it might be more effective, e.g., at getting up close to things. The Greenworks didn't stumble as much as the Mowox did.2. The Mowox has a single 40W 4amp battery; the Greenworks has a 40W 4amp battery plus a 40W 2amp battery. Unless I seriously neglect my lawn (which I confess happens at least once each summer), I can mow my entire small yard with the Greenworks. My lawn is not "that bad" right now, but the Mowox ran out of steam about 3/4 of the way through the job.3. The Mowox stalled in several places and entirely stopped several times in the thick grass, even with a fully charged battery. I thought this was a safety mechanism at first, and maybe it is, but it seemed like it just didn't have the oomph to get through the thickest patches without some careful maneuvering. Once the Mowox battery was drained and I switched over to the Greenworks, I was able to try similar patches again, and it was struggling, but made it through. This is not necessarily a big deal in that grass shouldn't be as thick as what I was asking it to do, and also if you encounter grass like this you just have to back up before the stall and more gradually tackle the thick spots.4. The two machines performed comparably in terms of my abuse of mowing over small sticks.5. The Mowox is made of steel and seriously heavy, as you'd expect of a mower. The Greenworks is made of plastic. I have come to like the plastic, as it's easier to maneuver the thing around, but certainly you might prefer the steel.6. The Mowox is much louder.Note: there are dual-battery Mowox machines available if you otherwise like the notion of this machine.This seems to be a really solid machine, and if it were my first electric, and maybe if I were a different kind of homeowner with a better-kept yard, I might prefer the Mowox. But for me, I actually prefer the lighter weight plastic, prefer the dual blades, and definitely prefer the dual batteries.

Returned this item, one wheel was bent badly, the whole back axle was bent, it appeared to be a manufacturer problem. Did not have any problem about returning it though, it was picked up by the carrier, no charge to me.

First off the Self propelled did not work right out of the box. Great service as they sent me another. BUT the right front wheel had a broken piece and on level ground it was about 3/4 of an inch off the ground. The self propelled worked for half the yard and quit. The old adage, you get what you pay for.

Amazing mower.