Drive MedicalSFSCOUT4-EXT Scout Compact Travel Power Scooter, 4 Wheel, Extended Battery

First off, this is a great scooter.I bought this scooter after major leg surgery to take with me when I moved from Florida to Georgia. My mother was able to assemble it on her own in about an hour. The scooter is heavy when it is put together but if you take the battery and seat off it becomes a lot more manageable. My mom and 14 yo brother were able to get it in and out of the back of our van relatively easily. I brought this scooter with me to Disney World and it did an awesome job getting me through the parks. I’ve never had the battery die, even after a full days use. I don’t think I’ve ever even seen the battery drop bellow 50% charged.I have also taken this scooter to the lake and it did great going up and down hills, over dirt roads and even through grass when needed. The scooter is easy to control, can go faster than a lot of other scooters, feels stable and holds a good charge.The only time I’ve had an issue was when I was going up a steep hill in the scooter. The scooter died suddenly and stopped midway up the hill, however the scooter didn’t slide backwards, so I was safe. I took the keys out and waited for a while, maybe 10 mins, then turned the scooter back on and it was working again. I think the hill was just a bit too steep.My leg was in a straight leg brace and I was able to keep it straight in the scooter. I am 6 feet tall and my foot hung a bit off the front of the scooter but it didn’t bother me or cause any problems for the scooter. There was plenty of room for my other leg so if you are tall and can bed your knees I think this scooter will work great for you.This scooter is just as high quality as scooters three times the price.

Great Product

I drove this 20 feet and it died! The seller is unresponsive.:(

I purchased this scooter about a month ago and am totally satisfied. The quality is outstanding. I am 6 foot at 295 lbs. the scooter is perfect for use at the mall, supermarket or anywhere where you have a smooth surface. The batteries are outstanding and provide good travel distance. It has plenty of power going up hills etc. I like how easy it comes apart. I found it a little tricky hooking the rear section back on during reassembly, but no big deal. I would not recommended this scooter for use around the house unless you live in a big house due to its turning radius. The three wheeled model would be a better fit for use inside. The four wheels provide outstanding stability. The forward and reverse control is easy to use the hand tiller is sturdy and easily adjustable. If mobility is a problem for you than you will love this scooter. I can finally join the family again at the mall or even cruising the neighborhood. I have a Honda fit and a KIA soul. Instead of taking the scooter apart I just remove the battery pak, lower the tiller and remove the seat. It fits perfectly in the back of the car with 1/2 of the cars back seat down. If possible I would give it 6 stars.Update 5/24/19Still working fine all aspects. Only 1 complaint so far. I didn't notice until about a month later after purchase but there is a handle under the front end that was damaged during shipment. Been online and the phone with Drive support and still have not received the replacement warranty part always out of stock I feel i'm getting the runaround poor customer service removing 1 star. update::::::::: added 1 star. After 2.5 months I got my part and it is the right one. Still love this scooter just wish customer service could be faster shipping a part. If it was a part that left me with no scooter that would be bad. Overall nice product.

We have had this for a week now so this is an initial review to be updated in the future:Positives:- This is a heavy, well-built scooter that allows our grandmother to access shopping centers and long walks for the first time in years.- The arm rests fold up/adjust easily which make it easy to access from the side and support her arms when she is driving.- EASY Controls: One key ignition, one speed dial, and one toggle for forward/reverse. That’s it! You can learn to operate this in minutes.- Transportable: We needed a unit that could fit in our trunk, and this does the trick. It’s not easy to disassemble, but it’s possible.- Stabile. This has pretty good turn radius for a four-wheeler. It easily makes the turn on tight sidewalks. There are actually six wheels, with two small anti-tip wheels on the back. It would be hard to tip over.- Range. This has 8 mile range which was critical for us. Will update if the battery loses that range in the months to come.Negatives:- Heavy. The seat is heavy. The arm rests are heavy, the steering column is heavy, etc... not easy to transport or disassemble because of the weight of each component. It feels like other materials could have been used on certain components to get this much lighter.- We bottomed out on the first sidewalk “pothole.” We had to get off and lift it out. It was a normal Chicago 2-inch dip between shifting concrete sections... so this is really only for very flat roads or indoors.- Quality issues... The wall charger for the battery gets VERY hot while charging, the sign of poor quality components. The seat swivel bar sticks already, and is hard to swivel. These are basic material quality issues that I’m hoping don’t lead to a short product life.- The steering column tilts but doesn’t extend. The seat height adjusts only 1.5 inches up and down, not forward and backward. Unfortunately this means we couldn’t get the ergodynamics right for our grandmother. The column was either the right height but too far away from her body; or the right distance from her body but too low and hugging her legs. We compromised for the best possible position but she is clearly not as comfortable as she’d like to be while driving.I recommend this as a reasonably good value for this price level. It is already making a big difference for use a few times a week. I Will update if it changes in the months/years to come.