About the Author Hotelier Tanji is the owner of world's most popular free hotel management training blog http://www.hospitality-school.com/ . She and her team run this hotel management training blog to educate young hospitality professionals. Hospitality School (http://www.hospitality-school.com) is world’s leading free hotel management training blog that publishes hundreds of free training tutorials from 2010. Our expert writing team has produced hotel & restaurant management training tutorials, lectures and Standard Operating Procedures (SOP) for our readers. Thousands of people visit this blog daily to get free & high quality academic and professional training. It doesn’t matter whether you are a hotel management student or a new hospitality worker or a job seeker or even an experienced hotel staff-this site will be suitable and helpful for you all. Our Current Training Manuals: 1: 170 Hotel Management Training Tutorials 2: Hotel Front Office Training Manual with 231 SOP 3: Hotel Housekeeping Training Manual with 150 SOP 4: Professional Waiter & Waitress Training Manual with 101 SOP 5: Hospitality Career Opportunities: Learn Secrets to Get Jobs in Hotels, Restaurants & Motels Our Upcoming Training Manuals: 1: Professional Business English for Hotel & Tourism Industry 2: Effective Guest Complaint Handling Techniques in Hotel & Restaurant 3: Hotel Room Service Training Manual You should be happy to know that these books are also available in eBook format. Check this link: http://www.hospitality-school.com/training-manuals Besides these training manuals, the team has written 200+ free hospitality management training tutorials in their blog. Read those from here: http://www.hospitality-school.com/free-hotel-management-training Keep visiting the blog every week
A**K
Poorly edited
Nothing more than a list of SOP's. May have its uses but not what I expected. It is obviously written outside the UK as it makes no mention UK regulation in the workplace ie: HASAW, COSHH, Manual Handling etc The editing is particularly poor as there are a lot of grammatical errors. I suspect this was written for use overseas and translated by Google or some other automatic programme. May be useful for someone starting from scratch- but not what I was looking for..
P**N
Grest
Does the basics
C**.
Good read, detailed information
A good read, mostly with examples from India
A**N
Five Stars
Excellent book.
S**S
Five Stars
all perfect.
L**S
Easy, easy...
It's been a great help for my housekeeping team helping to introduce new standards.Quick and product is as introduce. Perfect! I would definitely recommend this seller and will buy here again. Thank you.
B**N
Five Stars
very useful.
F**Y
Have a look at the preview
I was considering buying this book. However, a quick look through the "Look Inside" preview revealed that this was not the book that I was after. If a no-star rating was available, I would have used that. As another reviewer has correctly said, there are a lot of grammatical errors. As the saying goes, "buyer beware"...
P**O
molto interessante
libro molto interessante con tantissimi spunti da utilizzare durante il lavoro. Buone ed efficaci procedure per la gestione della reception
J**C
One of the poorest text I have ever looked at
This text is truly horrible. Errors abound so if you are looking for a rigorous exercise in proofreading and editing a book this is a great project for you; however, if you are looking for a book that you can actually use please select another text.The writers of this book clearly did not have the text proofread by a professional editor or even a high school English student. Not only is the text full of incorrect spelling but they frequently use homonyms and other incorrect terms. As for the SOP section they are useless because instead of actually giving instructions they simply say to do things properly.As a free download this book is not worth the time to read it much less the cost of purchasing a printed copy. It would be faster to write this information from scratch that it would be to correct the constant errors in this text.
A**G
Three Stars
Wasn't exactly what I was expecting but ok....
G**R
very dissapointed
repeated information throughout, grammar and spelling is awful--like they didn't even bother to use a spell check. many of the SOPs are mis-named and repeated.some useful information but not worth the time to find it hidden amongst so much useless other stuff.
R**O
Not worth the money
It is very basic, and very repetitive, just a bunch of lists from tasks that hotels don't do anymore, it is simply not worth the money.
H**A
One Star
BOOK HAD JUST BASIC INFORMATION AND ALOT OF FLUFF TO MAKE IT MORE LENGTHY
J**O
Terrible English
Terrible English
P**E
Hotel House Keeping Training Manual
September 1, 2013Hi TanjiGreetings from Hotel Agrabad, BanglafeshAs We ran a very fast-paced Business, our standard of course, I have not gonethrough the Book thoroughly. Thus I have not seen information on Bed Size/ BedConfiguration of International Standard .Your feedback is truly appreciated.Tks & RgdsPatrick
Trustpilot
2 weeks ago
2 weeks ago
