Where can i buy replacement nozzles?

Hi there, Here is the link of the replacement tips: https://www.amazon.com/dp/B0BRY5L3FF?ref=myi_title_dp If you need to know more information about water dential pik, welcome to contact us via this way : - "Your Account"> "Your Orders " > Find your order and click on "Contact Seller We will try our best to solve the issue. Bitvae

Where can I buy replacement nozzles for this water flosser?

Hi there, You can buy replacement nozzles for the water pik directly from this link : https://www.amazon.com/dp/B0BRY5L3FF?ref=myi_title_dp Bitvae

How do I stop the water coming out the three holes on the back? Water goes everywhere!

Hi there, The small hole at the back of the water flosser is designed to act as a drain. This hole prevents the body of the floss from getting wet with water and it can improve the life of the water floss. When the nozzle is not fully inserted into the hole at the top of the handle, water will spray through the small holes. Always make sure that the nozzle is installed correctly. If you have any other questions or need additional assistance with your water flosser you can contact us as follows: - On Amazon, go to "Your account" > "Your orders" > Find your order and click "Get product support" We will do our best to solve this problem as soon as possible. Bitvae Support Team

Why is it so hard to contact bitvae about product lost?

Hi here, We will respond to customer contacts within 24 hours. We provide a 12-month warranty on the water flosser and you can contact us in any of these ways: -Via email to support@bitvae.com - On Amazon, go to "Your account" > "Your orders" > Find your order and click "Get product support" We will do our best to solve this problem as soon as possible. Bitvae Support Team

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Description

💎 Elevate your smile game with precision power and all-day freedom!

GUM HEALTH BOOSTER - Removes 99.99% of stains and food residue while massaging gums to promote circulation and brighten teeth.
HYGIENIC VERSATILE - 6 rotatable jet tips for full-mouth coverage, perfect for family use and hard-to-reach spots.
LONG LASTING FREEDOM - Up to 40 days of cordless use on a single 3-hour USB charge—travel-ready and hassle-free.
SPACIOUS LEAKPROOF - 300ML detachable water tank with double-seal rings ensures uninterrupted flossing—even in the shower.
PRECISION CLEANING POWER - Customizable 3 modes (Soft, Normal, Potent) to suit sensitive gums or deep clean needs.

The Bitvae Portable Water Flosser combines powerful 50-120 PSI water pressure with 3 cleaning modes and 6 rotatable jet tips to deliver a professional-grade oral care experience. Featuring a large 300ML detachable water tank, IPX7 waterproof design, and an ultra-long 40-day battery life from a quick 3-hour USB charge, it’s engineered for convenience, hygiene, and superior gum health—ideal for sensitive teeth, braces, and family use.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.