Hot Tub Spa - Seats 5-6 People - 51 Jets – Standard Heavy Duty Flip Cover, Water Fountains, Ozonator, LED Lights, Headrests, and More

This hot tub arrived on time and was able to get it hooked up and hot tubbing in the same day. The cover was damaged in transit but I got ahold of comfort tubs and they sent me a new one without any issues. The tub is amazing, the jets are strong and the temperature doesn’t drop when it’s extremely cold outside. My girls and I love it!

our family bought this hot tub because it was rated 5* and price was better than from anywhere else.Assembled,installed and jumped in to get disappointed because it was not working.it appears whirlpool bath pump came broken from manufacturer.That was not the biggest issue though.we called every spa service in the area to come and take care of the issue since it is on the warranty.Nobody is doing it because it is not bought from their dealers.We are stuck.So if you ever buy this product,remember-nobody will service it if it comes with manufacturers' faultNew edit after couple of months, we found independent technician and got diagnosis for our problem - circulator pump is bad ( trips the GFCI breaker ). I contacted the dealer and they send me the replacement , turns out the technician went on vacation for couple of weeks so,I took a challenge on myself : took the side cover off to get even bigger disappointment - the mounting is different, the new one has 3 mounting points and the original has 4. Since I had no other options but to wait another two weeks for a new pump, I took the old pump out, marked the new holes for the new pump, made a bracket with center mounting hole and... , that afternoon hot tub was working. So, to be fair, I would recommend this hot tub, price compared with others is worth the hassle if You're willing to get " dirty ".Today is December 11, 2024 and I just updated my rating to 5 stars. Since replacement of the pump we had no issues, everything is working as intended and I'm convinced that is definitely worth buying.

As with any high cost purchase, I was hesitant to buy a $7000 hot tub online. So far it is exceeding our expectations in always. The shipment was ridiculously fast, the service has been great, and the crate that it arrived in, was extremely well protected. The Shell and lining feel very high-end, and the extra features or something that you wouldn’t expect on a sub $10,000 hot tub. Highly highly recommend.

We just set this up yesterday—so going by initial thoughts. Nice looking tub, set up was relatively straight forward. We opened the access panel ahead of our electrician arriving, and noticed a couple of the small water hose clamps were loosened during the shipping process. Took care of that and everything else was good. We filled the tub, checked for leaks and found none. My only real negative was related to shipping—took an extra week after our tub arrived locally to get it to us, and of course the hot tub cover isn’t as robust as we’d like. It would have been a nice option to up charge a heavier duty cover, as the thin roll up style one doesn’t feel as sturdy as a regular cover. We will definitely be swapping that out right off the bat as we live in the northeast—but we were well aware that this came with the roll up cover so it’s totally fine.UPDATE: We reached out to Comfort Hot Tubs and they did offer an option to get the two-flip cover. We are VERY happy with the hot tub and the response from the company with a few questions we’ve had. Highly recommend!!!

Quality hot tub with powerful jets. Great looking

The media could not be loaded. We ordered this hot tub and it was delivered within a week. Unfortunately the delivery was unannounced but we were home at the time so it didn’t really matter for us. They deliver it in a huge wooden box and they won’t move it past your curb. It’s 900 lbs, so unless you have the equipment to move the box, you will need to hire a moving company. When we opened the box, one of the panels were damaged from shipping. We emailed the sellers and they quickly apologized and are sending a replacement panel.The hot tub is great quality and heated from 62 degrees to 100 degrees in 6 hours and it was 35 degrees outside. It has a ton of LED lights and two water features. The cover isn’t the typical rigid two fold hot tub cover. It is thin and rolls up. It remains to be seen how we like the design. It takes two people to take it completely off and put it on the ground but it isn’t very heavy. We are pleased with our purchase and recommend this hot tub.

Suggesting to everyone. All details and specification as described in the listing, it’s even better then in the picks)) From day one when order was made service was exceptional, delivery was very easy and exactly on time, passed more then 4 months after purchase I still contacting them if I have any questions and they are very responsive, fast and professional. That is a great investment for our family we all enjoying very much! Thank you

So, I like the construction well enough, and am mostly happy with the components, but I wish they had included a GS instead of VS spa pack. For less than $100 more, the GS spa pack supports WIFI app features that would be handy. The Balboa spa pack has the heater built in, so replacing it is not worth the added cost. Point to note, NOT WIFI ready. The disappointment is the spa lounger seat is way way too small and your knees have to bend at least 90 degrees for you to use it. It's the least comfortable seat. I kind of like the roll up cover as it's easier to deal with than the big folding covers, but time will tell when it gets waterlogged as to what I will replace it with. No leaks, good programming in controller, silent idle operation, and decent pressure from the 2 jet pumps. It's a decent starter tub, for which I am a starter buyer, the quality is honestly better than I expected, and online buying experience was easy enough.