Worx WG163.8 GT 3.0 20V PowerShare 12" Cordless String Trimmer & Edger, 12in, 1 Battery and Quick Charger Included

Not supported uae batteries

..not sure why Worx offer this in the UK based on their "Powershare" philosophy. In general I like Worx stuff, and they are my "go to" DIY powertool company.As I already have their drill I recently opted for one of their cordless hedge trimmers as I checked and was advised that despite being quite old my drill batteries would fit.On the back of that i then ordered the above cordless strimmer as it looked really nice and generally had good reviews. As I already now had 3 batteries I asked Worx if they could source me a "bare" unit, (ie no batteries).When it arrived it was a bit disappointing to find that although advertised as a "power share" tool the batteries I had are not compatible???Not sure why they would do this?? But now have the pain of sending it back and looking for an alternative!

I’m not happy at all about the miss information.I bought the worx strimmer because it clearly says clearly (power share) and same battery.I got the strimmer and the 20v battery and charger bought online separately from Amazon and they don’t fit together.I tried the battery of my Landroid mower and still the same.. does not fit!!There is no notice what so ever about this difference in the product advert or your website.Very misleading!!!!There is no adapter or different battery toBuy!!!

We have lots of worx PowerShare tools and love them. Turns out this is made for the US market and the batteries are different. So frustrating! Now we have to faff around with getting it returned and need to find the UK version!

Bought as a bare unit in the uk to use with other power share batteries. Arrived quicker than expected but uk batteries do not fit. In fairness to amazon, it does state that US specs may be different to those in UK but I did not expect that to mean the battery as without the battery, the unit itself is useless. UPS wanted nearly £60 to return to US for an item that cost £68 and Amazon policy will only consider refunding £20. I did contact Amazon customer service who let me keep the unit for disposal and refunded the full amount. So 5 stars for speed of delivery, 5 stars for Amazon customer service and 1 star for the unit because it does not work in the UK with UK powershare batteries.

This strimmer suggests that it is compatible with the batteries for lawnmower - the 20V Plus. I bought it thinking I was being clever as I already had the charger and two batteries. It arrived and after thorough investigation of booklet post assembly, it is not. To add insult to injury, the batteries are only sold in the States and now no longer made. Spend the money on the strimmer that comes with the battery pack is my advice! Really disappointing.