Doorsound - Freezer Refrigerator Door Alarm with Text Messages, Phone Notifications, Adjustable time delay and Volume, Chime, Close Door Reminder, Door Left Open Alarm | no hub | no Subscription

I upgraded my wifi and forgot to upgrade the door sound sensor and misplaced the direction. Contacted support on a weekend and they were so helpful as I was frustrated that was not upgrading due to my phone connecting to higher than 2.4gh on wifi. There was no light on my product after 15 seconds and support said my model has no light just 4 beeps. After a exhaustive try with no luck, support is sending me a new model. It's a great product because my spouse leaves the freezer door open by accident so this helps a lot and if I get a text I can remind her thus the food does not go bad especially with food inflation these days.

A+ Great product! Saved all my freezer goods. easy to install, if you have questions, the staff is there to help via email. Worth the purchase.

This alarm is excellent for us, and it's not because of its obvious sound in our case. Our freezers are in the garage, and, typically, we will have returned to the house after having not closed the door properly, so we won't likely hear the alarm. We do, however, get an additional email notification and a warning from Google Home. Thankful to have found this product.

I was really looking forward to this product for our outdoor freezer. On more than one occasion I have found the door was left open 😞 (I will not throw my husband under the bus 😜). The first sensor I received was not working so I used the customer service link in the app & through text messages the rep was able to determine that the sensor was not detecting the magnet. They sent a replacement sensor out that same day. When I received the new sensor it took a while & some more text/email conversations with the rep but we finally got it working 😊. Through this whole process I was working with the same rep & they consistently checked on my progress. They were even able to see when I was having problems with the sensor. I hope I don’t have any more issues with this product but am happy to report that the customer service for this company is exceptional!!

I guess this might be a bit of a niche use product. It's functionally a normal magnetic door alarm (i.e. it alarms when the magnetic bond between sensors is broken), but then one is next level in that it has software onboard that you can set up as desired to make much louder and more dramatic alarms if that magnetic bond is not restored. You can choose the time delay, with up to three alarms sounding. You can choose the volume. It can also notify via text (I think it is 10 free notifications per year, with no clear indication of what happens after that), something else I don't understand and don't use, and then it can do an amusing robotic voice-of-God thing over a Google Home if you happen to have one of those. It's pretty straight forward to set up, just holding the button to get it into interface mode and then setting it up via an app (which is approved by Google and officially on the store, for the record (also available for iPhone but I don't know anything about that)). There are printed directions and they are also available online.Additionally, their customer service is top shelf! I had an accident where I switched Wi-Fi networks and this rendered the unit unreachable, but I was able to message the company their website and they got back to me extremely promptly at a weird hour too. My agent was clearly like directly hand-on knowledgeable about the product, with none of the "try turning it off and back on" faffing about for days like a call center where they're just throwing bodies out as flak for angry customers.Great product!

I was unable to connect it to my internet server. Therefore, I never had the opportunity to use it.

I use the Arka Device for 2 refrigerator freezers. The alarms on the units that are standard are not customizable and do not alert you to the door being open unless you are standing next to it at the time of the alarm. The Arka has saved us THOUSANDS of dollars in bad food. AND if there is something that could be useful, ARKA is willing to develop a new idea and push it to our current devices. I have used the same Arka devices for 2 years and LOVE them.

During the Wi-Fi setup the first problem was the continue button was off the screen of my small iPhone mini and when I tried to scroll down it just moved back up over and over. Then using an Android phone I was able to hit continue but when trying to connect to Arka Wi-Fi network to configure it the network kept disappearing after 5 seconds. Upon repeated attempts to get connected to the Arka network the unit totally died. Now I can't get it to do anything. Won't make any beeps at all. Doesn't even detect the magnet. AVOID THIS DEVICE!