I just received this. The lid barely sits in the mug and is not secure (loose). Is it supposed to be snug? debating replace or return altogether.

It's not like a throw it down the hallway and not spill a drop type. If you turn it over, you'll be spilling. I have personally never dropped a drink in my life. I like it more, because the ceramic tastes like nothing, so it just tastes like coffee. Stainless steel tends to start to get a funk, I think. This is also dishwasher safe, which is nice. I mean, just don't think of like a sippy cup that is foolproof. It's definitely not.

Is this microwave safe with sleeve left on?

I think so, I run it through the dishwasher and the water gets pretty hot and I don't ever take off the sleeve. I can't see why not. I don't think it says on the bottom of the glass about the microwave. I haven't tried this one yet but my Ello's with the handle I have put them in the microwave and the handle gets hot but the plastic on the bottom of the glass is fine.

Desertcart Logo

Deliver to Cyprus

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

☕ Elevate your daily brew—sip smarter, travel stylishly.

ON THE GO ERGONOMICS - Designed for a comfortable grip and perfect fit in standard cup holders for your busy lifestyle.
BUILT IN SILICONE BOOT - Protects surfaces and adds a sleek, no-slip grip while insulating your beverage longer.
SPLASH RESISTANT SLIDER LID - Sip confidently with a friction-fit lid that prevents spills and keeps your drink secure.
EFFORTLESS CLEANING SAFETY - Top-rack dishwasher safe and BPA free for a hygienic, eco-conscious choice.
CERAMIC WARMTH NO COMPROMISE - Enjoy pure coffee flavor with high-quality ceramic that won’t leach or retain odors.

The Ello Ogden 16oz Ceramic Travel Mug combines premium ceramic warmth with a splash-resistant slider lid and protective silicone boot. Designed for professionals on the move, it fits standard cup holders, is dishwasher safe, BPA free, and keeps your coffee or tea hotter longer while ensuring a comfortable, no-slip grip.

Specifications

Brand	Ello
Color	Gray
Special Feature	Dishwasher Safe
Style	Diamonds
Theme	Travel
Recommended Uses For Product	Travel
Included Components	Water Bottle
Specific Uses For Product	Hot Drinks
Shape	Round
Pattern	Solid
Product Care Instructions	Dishwasher Safe
Age Range (Description)	Adult
Material Feature	Ceramic
Reusability	Reusable
Unit Count	1.0 Count
Product Dimensions	3.31"W x 7.31"H
Material Type Free	BPA Free
Number of Items	1
League	ncaa
Finish Type	Glossy
Manufacturer	Leapfrog Brands
UPC	810922024370
Global Trade Identification Number	00810922024370
Customer Package Type	Standard Packaging
Size	1 Count (Pack of 1)
Item Package Dimensions L x W x H	8.58 x 4.02 x 3.94 inches
Package Weight	0.55 Kilograms
Item Dimensions LxWxH	3.31 x 3.31 x 7.31 inches
Brand Name	Ello
Model Name	Ogden
Part Number	758-0438-040

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.