Renpure Biotin & Collagen Conditioner, 32 Ounces

Can i use it before the shampoo, like a mask? i feel like the 2-3 minutes as a conditioner are not enough, and i wonder if it would be more effective?

what is the scent of this conditioner?

Can you please send us pump, I saw that another customer had the same issue of broken nozzles?

How do you get the pump open? I have pushed down and turned to counterclockwise but nothing? This is for both the shampoo and conditioner...ugh