Microsoft Surface Pro 7 12.3in Touchscreen Intel i5-1035G4 8GB RAM 256GB SSD (Renewed)

The Surface Pro is working well with no complaints so far.I made a good decision purchasing this item.Item is in good condition. Few minor scratches on the screen but nothing that would deter its usage.

I have a chunky laptop so I was looking for something to use on the go. Great product! Renewal seller literally gave me one out of the box. Battery life ~7 hours on productivity tasks and nodejs development. It has a USB-c and USB-a port so you can plug things in. The charger port is unique. It doesn't get super warm but does heat up a little bit after a while. Resolution is pretty impressive. Quick charging. If you're looking for a gaming laptop though you shouldn't by it because the internal graphics card is not that strong. Overall, exactly what I need for productivity on the go.

I purchased this product from Amazon on May 11, 2023. Initially, I was content with the purchase; however, over time, I noticed a decrease in responsiveness when using it as a notebook for writing. Given that I acquired this product primarily for my school needs, I was quite disappointed. Unfortunately, my disappointment escalated when the product suddenly malfunctioned, rendering it inoperable. Despite my attempts, I haven't been able to power it back on. Upon reviewing the return policy, I noticed that the expiration date was set for August 9, 2023, just about two weeks from now.I reached out to Amazon customer service to discuss the possibility of a return or refund. While I initially received some assurance from one of your associates, another representative later informed me that this wouldn't be possible, directing me to the original seller. Subsequently, the seller's chatbot indicated that they aren't responsible for items sold through Amazon, effectively leaving me without a recourse after the return window.This experience has been disheartening, especially coming from a reputable company like Amazon. I believe that products offered by such a well-regarded entity should demonstrate reliability and longevity, lasting beyond a short return period. This incident has left me hesitant to recommend Amazon and that specific seller to others seeking reliable products. It's my belief that a few extra dollars spent on a new device is a wiser investment than navigating these challenges.

Excellent Versatility with Minor DrawbacksThe Microsoft Surface Pro 7 is an impressive device that blends the functionality of a tablet and a laptop seamlessly. The 12.3-inch touchscreen is bright and responsive, making it great for drawing, note-taking, and multimedia use. The performance is solid, handling multitasking and productivity apps with ease.The versatility of switching between tablet and laptop mode is fantastic, especially with the optional Type Cover keyboard and Surface Pen (sold separately). The lightweight design makes it perfect for on-the-go use.However, the battery life could be better—it doesn’t last as long as I’d hoped, especially during heavy use. Additionally, the lack of ports can be limiting if you need to connect multiple devices.Overall, the Surface Pro 7 is a powerful, sleek, and versatile device that’s almost perfect for students, professionals, and creatives alike.

Excellent service and product

This was advertised as a refurbished unit, but came brand new in the Microsoft box & packaging. Unfortunately the 1st unit had no sound hardware detected, so it was silent. The supplier responded VERY quickly. They offered to refund or replace, my choice. Since I really DID want a working Surface-pro-7, I asked for a replacement. They checked out another new unit, upgraded it to Win-11 and shipped it Fed-ex. Of course nobody likes to have to return a defective unit, but this supplier was great and very communicative. I would not hesitate to order from them again. Oh, and I really love the Surface-pro.

I have not had much of a chance to use it until recently. This was due to the holidays. But now I am using it, for some reason it is not keeping a charge.

Everything looked perfect, until I plugged it in. The power supply is so poor quality that the cord into the transformer has to be held in place or it won’t work. I contacted the company 4+ days ago and got no reply. Unfortunately I’ll be returning it - update - ****** new power supply arrived and it’s perfect!