HeatMax Commercial 202024 Countertop Pizza and Food Warmer Display - The ORIGINAL and The BEST -MADE in USA with service and support, Great for Pizza

Works great as a food warmer. We use it to keep our pizza hot, can hold six 12" boxes at once and there's still room on the sides for other small food boxes. The temp gauge is not very accurate — and the dial is not consistent for changing the temp, which is very VERY aggravating — these things need work. But the unit works well overall and let me tell you, if you ever have an issue, Mr. Rodriguez and his company will give you the best customer service you could ever ask for! +++++

Exceeded my expectations! Light weight and reasonable price masks make it's superior functionality! Replaces a larger glass constructed (not plexiglass like this one) pizza warmer whose temperature dial (a thermostat) died, and the replacement of this one part would have cost this entire Heatmax unit . Can fit up to six 16 inch pizzas kept in their boxes. We use it to keep pizzas warm for our birthday party guests at our family entertainment center and so need to switch it on and off a lot. It has a separate on off switch - handy! - and this beats having to dial the thermostat all the time (which was why the previous died in the first place!). Heats up 3x faster than previous unit, just need to check in on handy built in thermometer. Only thing it needs is water pan, to keep things humidified. Which I pilfered off my old unit and fits perfectly over the heating element underneath bottom tray. Perfect.

When we first got and and started to use it, it would not maintain a constant heat. It was like the thermostat was faulty and kept shutting down the heating element. There is a light bulb inside the unit and right behind the temp setting. Thought maybe the heat from the bulb was giving the thermostat an inaccurate temp. We unscrewed this bulb and it now works great and maintains a contact temp. Bad design on this bulb location it appears. There is another bulb in the unit and away from the temp dial that we leave screwed in and on.

We have ordered 3 of these units. The very first one works great. The next two we ordered kept blowing are breaker. No matter what outlet we tried the breaker would blow. We tried the third one at our house before taking it to the concession stand and it blew our breaker at home.UPDATE: The company has been so helpful in helping us work out why this is happening. We are still working on it and we hope we will have an answer soon as to why this is happening.UPDATE: New unit is working perfectly!

We use this in a commercial setting, running about 16+ hours per day and it has worked like a champ.Had a little issue with the thermostat kicking off at first because the top layer would get too hot (thermostat is located top center between two bulbs) causing the bottom two shelves to get cold.We removed a light bulb and rearranged things to where there’s plenty of airflow from top to bottom and it has not only done the job but it has done it well since.I’d recommend this to anyone.

Very cheaply made

This family makes only heat boxes for 20 years now. and if you know two things about engineering you will see that this thing is very very well thougted. Just received it in a foam filled box (best packaging ever) turn it on and it reached 143f before me turning it off (it can go above that easily). This thing is EVENLY heated throug out the boxone remark, lamps should be in the front, in a guarded container, and of course all glass is plexi glass, high quality as eveyrhintg on the box.

I liked that it keeps food hot. Looks nice and didn’t feel any sharp edges when moving unit around. Shelves are different than what’s pictured . Overall it does the job.