Tenlog D3 pro 300 Degree High Temperature Nozzle 600W Power Supply 3D Printer IDEX Independent Dual Extruder 24V D3 Hero Direct Feed 11.8x11.8x13.8 inch(300x300x350mm) (Dual Extruder)

PackagingPackaging of the D3 Hero was excellent. Everything was secured and unable to move. Received without damage.AssemblyAssembly was easy. Took us about 30-45 minutes to assemble. Followed YouTube video step by step. All the setup documentation is on the SD card so if you want paper you will need to print out prior to assembly. Leveling the bed was easy. Took only a few minutes the larger leveling knobs are a plus.Start upAgain all documentation is on the SD card. You can download it from the Hictop website and review and print prior to receiving the printer. The SD card has many already sliced G Code examples and the .stl files to try to get the printer running. All the files show the dual extrusion strengths of the printer. *UseI used the tape on the print bed to start since I was not familiar printing on glass. I have since moved to glue stick and have tried a few with just clean glass. Once I work on my first layer settings worked out I will print on the clean glass.QualityQuality of the printer is very good. It’s very solid and does not shake or rock. I leveled it when I set it up and have not readjusted it since. That’s maybe 15 small prints. I am going to start printing some of the bigger projects I have.ValueThis printer is a great value considering it’s an IDEX and has a large build area. It comes complete with everything you need to make a print. Tools, Filament, Cutters, Tape, Print files, everything. During setup/startup I never used any of my stuff that I already have. Running and setting up maybe a little intimidating to a new user but you can run as a single filament until you get comfortable.I am happy with my purchase and will update as I print more stuff.

I really wanted to love this printer. I was looking for a dual extruder printer after having become very comfortable with my Creality Ender 5. The Hictop D3 Hero arrived quickly and was well packed. Assembly was pretty simple and I was looking forward to some nice prints. I levelled the bed, adjusted the second extruder to match the first and prepared to print the two color dragon from the supplied SD card. Unfortunately the Hictop printer would not read the card. I solved this by copying the files from the card onto my computer, reformatted the SD card and copied the files back.The card could then be read and the sample dragon printed out beautifully.I then tried to print a 2.5" to 3.5" hard drive adapter. This should have been simple, it was a large, flat object with good adhesion potential. Unfortunately it got knocked off shortly into the print. This happened for the next few prints as well.I rechecked the bed level for both extruders, and tried again. No luck. Suspecting the bed, I got my straightedge out and discovered the bed was warped badly in the front right corner. I sent an email to hictop_usa support hoping they would resolve the issue.I tried adjusting the clamps that held down the glass bed so that they minimized the warp so that I could continue testing and was able to print objects that weren't too large.I then set up an Octoprint server so I wouldn't have to keep flipping SD cards in and out of the machine. I have an Octoprint server set up on my Creality Ender 5 and it is awesome, especially using The Spaghettie Detective plugin.I had a bit of trouble getting the Octoprint server to connect to the Hictop. I had to run Octoprint in safe mode to reliably connect. I tried several prints but was never able to successfully print from Octoprint. The printer would stop at some random point in the print every time. I again emailed Hictop about the problem, hoping for resolution.I then tried the two color Panda print again, this time printing from the SD card since there appeared to be a severe communications issue when printing via Octoprint.The print started out nicely, but I noticed after a few hours that there was a huge layer shift that started about half way up the print. The shift was about a full inch (see the photo) .I cancelled the ruined print and gave up on the Hictop, still not having heard a reply to either of my emails.I began the return with Amazon (Yay, Amazon and your return policy!) Took the printer apart, packed it back up in the original packaging and returned it.I had high hopes for the printer, but they weren't matched by the product. To be honest, I know there are some people on the Hictop Facebook forum who are getting great results and reliable prints, but with the lack of support response I got, I was not going to take the chance of blowing through my return window with Amazon.It's been another week and still no reply from Hictop Support to my original requests for support. I had hoped that perhaps they would respond to my issues and maybe I would try another Hictop D3 Hero, but I think I will be more satisfied with another Ender 5. I know their support (Comgrow) is good.

Occasional software glitches that don't happen with other printers. Like extruders going the wrong way during printing. Always fixed with a simple reboot. Stepper motors are near silent. But fans are incredibly loud. Mostly the 12v power supply is what is causing the noise. A ton of fan noise and when the printer is idle there's loud transformer whine. I turn mine off when not in use because it's annoying.The posting says genuine mean well power supply but that's a lie. It's another chinese knockoff power supply in my unit.Print quality is better than expected for a printer that uses 2020 instead of linear rail or rods. Bridging also works well on this system.Very easy to assemble. No tramming needed for me.Idex functionality works but it really lengthens your print times because it takes like 10-15 seconds to switch between print heads. Also it tried to nozzle wipe between switches but it doesn't come with nozzle wipers.Update: the second extruder no longer works. Sometimes it moves, sometimes it doesnt. This is the last time I order a cheap prebuilt.