GIGAHERTZ SOLUTIONS ME3030B Low Frequency Gauss Meter (16Hz - 2KHz)

Efficient

The grounding wire does not seat properly in the meter and pops out at the slightest movement. I contacted General Elecromagnatics this was their response; "Please ignore my previous email as it doesn't make sense in this case. But to answer your question, all of the units have jacks that are easily pulled out. It's just how the units are manufactured so no, it does not need to be replaced as long as it is still functioning as it should. I hope that helped answer your question! Sincerely, Amanda General Electromagnetics" General Electromagnatics return policy requires you to pay the shipping and insurance and possibly a %20 restocking fee. I contacted Gigahertz Solutions in Germany and this was their response; Steve, sorry I did not want to disappoint you! Perhaps I misunderstood your email and I must admit that only now I read through all the document that you sent me . On first sight your email sounded like you considered this a minor bug and were looking for something like what I told you. If there were an easy way out, like a little piece of plastic sticking over the metal, then this would have been the quickest and most convenient solution... I hope for your understanding that considering shipment cost from here it is a bit overdone to manage this from Germany. As we did not even know General Electromagnetics before you mentioned it as they do not buy from us directly we have no influence on them. Good Luck! Niels -----Ursprüngliche Nachricht----- Von: steve stapel [mailto:[email protected]] Gesendet: Dienstag, 11. März 2014 14:04 An: GIGAHERTZ SOLUTIONS | Info Betreff: Re: AW: AW: EN-Kontaktformular-Anfrage von steve

Purchased this meter a month ago and already has stopped working. Very disappointing.