Where are the electric bikes shipped from? The US?

We have inventory in our US warehouse, and we will ship it to you as soon as possible after you place an order.

Is there an instruction manual? Is it difficult to install and use?

The installation is very simple, you can find the installation instructions in the box, or you can watch the installation video on the product homepage. If you have any questions, please feel free to find us and we will answer them for you.

What should I do if I encounter problems during use?

You can find us at any time and we will help you solve it.

How to set kilometers to miles？

This conversion can be achieved through display settings.

Does it have cruise control mode？

Yes, please reach out to us to send a video operation of setting the cruise control mode.

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Description

🚴‍♂️ Power your adventure with unstoppable force and style!

SAFETY MEETS COMFORT - Hydraulic disc brakes with power cut-off, front suspension, ergonomic design, and integrated running/brake lights ensure secure, smooth rides day or night.
ALL TERRAIN DOMINANCE - Massive 26''x4'' fat tires crush sand, snow, mud, and gravel with supreme stability and control.
CUSTOMIZABLE RIDE MODES - Five versatile modes including dual/single motor, assist, cruise, and walking mode for ultimate adaptability.
UNMATCHED POWER TORQUE - Dual motors deliver a peak 4000W and 170Nm torque to conquer 40° slopes effortlessly.
EPIC RANGE FOR LONG RIDES - 48V 23AH removable battery offers up to 100Km with electric assist—ride farther, explore deeper.

The KETELES K800 Electric Bike is a UL-certified, adult AWD ebike featuring dual 2000W motors (4000W peak), a robust 48V 23AH removable battery, and 26'' fat tires designed for all terrains. With 21 speeds, hydraulic disc brakes, front suspension, and five riding modes, it offers a versatile, high-performance ride capable of tackling steep slopes and long distances up to 100Km. Lightweight aluminum frame and ergonomic design ensure comfort and durability, backed by a 12-month protection plan and easy assembly.

Specifications

Bike Type	Electric Bike
Age Range (Description)	Adult
Brand	KETELES
Number of Speeds	21
Color	Green
Wheel Size	26 Inches
Frame Material	Aluminum
Suspension Type	Front
Special Feature	Adjustable Seat
Included Components	Lock, Mobile phone holder, Tool Kit
Size	Large
Brake Style	Hydraulic Disc Brake with power cut-off Feature
Wheel Width	4 Inches
Item Weight	83.78 Pounds
Theme	Sport
Style	K800-dual Motor 23ah
Model Name	K800
Power Source	Electric motor (rechargeable battery)
Wheel Material	Aluminum
Lithium Battery Energy Content	1104 Watt Hours
Warranty Type	Limited
Maximum Weight Recommendation	83.78 Pounds
Assembly Required	Yes
Bicycle Gear Shifter Type	Twist Grip
Fender Material	Aluminum
Derailleur Configuration	Front and Rear
Bicycle Drivetrain Type	Derailleur
Electric Assist Type	pedelec
Manufacturer	KETELES
Battery Life	2 Hours
Frame Size	Large Inches
Brand Name	KETELES
Warranty Description	1
Material	Aluminum

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.