We are not able to reset the lock. Will they send me a new lock?

I have no idea you would have to contact them directly

Are they bringing back the color "blue" in the underseater model?

I can’t tell if they are bringing back the blue, but I can say I would not buy this luggage again It’s heavy before u even put anything in and I have used twice and my wheels are already messed up

Is the color Angora the same as Champagne?

Angora is cream-colored, I believe Champagne might be a shade darker.

Why doesn’t this come in black to match the black chatelet bags?

My other pieces are the signature brown but I have two of the white smaller pieces that go well with them! The contrasting colors are very appealing to me.

Desertcart Logo

Deliver to Cyprus

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

🧳 Travel smart, travel stylish—carry your weekend like a pro!

SUSTAINABLE STYLE - Chevron fabric crafted from recycled water bottles with vegan leather trim—travel green, travel chic.
EFFORTLESS MOBILITY - Ergonomic handle and smooth 2-wheel system for stress-free maneuvering through busy terminals.
ODOR FREE ADVENTURES - SILVADUR lining technology keeps your bag fresh trip after trip—no more travel funk.
SMART STORAGE SOLUTIONS - Hidden front pocket and smart band for quick access and seamless attachment to larger luggage.
COMPACT CARRY ON CHAMPION - 16-inch under-seater designed to slide effortlessly under most airplane seats—skip the overhead bin scramble.

The Delsey Paris Chatelet 2.0 Softside Under-Seater is a 16-inch carry-on crafted from eco-friendly recycled materials with vegan leather accents. Designed to fit under most airplane seats, it features a hidden front pocket, a smart band for easy attachment to larger luggage, and SILVADUR odor-control lining. Lightweight and easy to maneuver with ergonomic handles and smooth 2-wheel mobility, it’s the perfect compact companion for overnight or weekend trips.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.