Is this fragrance-free?

Even though there is no added fragrance it is important to keep in mind that the combination of ingredients does have a scent.

Is the color of the balm suppose to be cream or white?

As we use natural ingredients in our products and especially our fragrance (blend of essentials oils), the colour and odour of the product will vary from batch to batch and also over time as that is the nature of natural raw materials. If you would like us to check the shelf life of the product please give our customer service line a call at 1-888-724-6342.

Is the color of the balm cream instead of white? And also the consistency is clotty.

Good morning, The balm is white in color and the consistency is coagulated, Thank you for contacting us

Where can I find expiration date? This product does nor even sealed or show expiry date.

The date code for Original After Shave Balm is located on the back of the product, in the center next to the UPC.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.