Ooma Telo VoIP #1 Rated Free Home Phone Service. Affordable Internet-Based landline Replacement. Unlimited Nationwide Calling. Low International Rates. Answering Machine White

We were finally bumped up in our Internet data speed at home enough to be able to give the Ooma line a try out, from 1 Mbps to 3 Mbps.I know it has many, many mixed reviews, but so far, and it's been a few months now, I am very happy with the purchase and switching to Ooma from the old, very expensive landline.I bought the Ooma certified refurbished "Telo" which saved a chunk of money right there and it has worked great from day one and looked brand new when I got it. The slightly used box was the only giveaway it was a used unit.My biggest gripe with the Ooma brand is lack of clear or current information, in the box or on the website. Sure it shows the basics but no info on things like turning down the brightness level on the Telo unit, it is a nice blue, and you can change the color, but it's really bright out of the box, I did find out how to dim it online. Or that when you "port the landline number" it was with us anyway, porting automatically closed our landline account, which we found out when we went to close it ourselves. Sure if you hunt around online you can find it, but I think it should be easier to locate on the company site and keep it updated!As for savings? It IS THERE!! We were spending almost $50.00 a month for just basic phone service and caller ID, now, after paying a little over $120.00 for the entire YEAR, there's a saving of over $400.00, and it now costs only $4.24 a month, just the local state and government fees. LOVE IT.The call quality has been pretty good so far, yes I've had the echo calls but since we don't use the home phone an awful lot what I love the most is being able to monitor the phone from my computer or smart phone while out and about.I feel you are going to want to just spend the money and go with the premiere plan. The basic Ooma plan is just too basic and about all of the cool features are with the better plan anyway, it is worth the money. I'll just pay for that once a year though.Also keep the number you get to start the service as a second number or get another number to be the second number, it can give you a second line on your cell phone through the Ooma app.And that Do Not Allow Calls blacklist? Perfect because before switching almost all our calls on the home phone had become sales and 'Robo' calls! I had gone online and completed the "Do Not Call Registry" several times over the years but apparently the businesses that call never got the message so this system works fantastic for that feature alone! Now, a call from a known or unknown number that more likely than not is a sales call can be added to that list. Sure our Panasonic phone system allowed up to 10 blacklist numbers but we were getting far more than that and for the landline company to help would cost even more money!I most recently purchased one the the HD2 handsets for the home Ooma system, a used one that like the Telo looked and worked like brand new. So far even that has turned out a better buy than expected with the overall low ratings. Maybe because we live in a rural area, but the experience has been really good so far.If down the road problems arise and we don't like the Ooma we'll just drop a home phone all together and just use our cells!

Fabulous! Why Ooma? Because it is the cheapest for the services they offer. I went with Prime by the year. Why? Because I wanted Caller ID. I researched the market huge. Buying a generic box + Google Voice can't do it. If you buy from a normal VOIP provider they can't give you the same features this cheap. Don't be fooled by those who say they have Caller ID because they show you the number of the person calling. They don't have Caller ID unless they show the NAME of the person calling. We used Comcast and this side-by-side for a month. Nobody could tell any difference except Ooma had a cute dial tone. We changed it online to a regular dial tone. When the number porting came through and I switched to Ooma, I didn't tell anyone and nobody noticed. To get the Caller ID I bought the Prime service for $99/yr. If you buy by the year, they waive the $40 number porting fee, and the $20 rename fee. Example, rename the Caller ID from John P. Smith to "The Smiths". If you going to do an annual subscription to Ooma Prime, and you aren't going to port a number, then don't buy a unit with Bluetooth. They will give it to you as part of your annual subscription. Even without considering the $40 and $20, my phone bill compared to Comcast went from $50/mo., when I consider the $10 modem rent, to $12.25/mo. I had my own router. Go online and find their modem compatibility list, come to Amazon and figure out which one is the highest recommended and cheap, and buy it. There are lots of them with all different bandwidths. I bought a $68 modem and it connected at 176 mbps on 150 mbps service, higher than the big Comcast box it replaced. It pays for itself in less than 7 months. It's really easy to do. Write down the Make, Model, and MAC address from the sticker on the new modem, unplug the one you have, plug in the new one, and call Comcast. Give them the information, in about 1/2 hour, everything will be back to normal. (Actually, I have a lot less trouble with dead times with the new cheap modem than I did Comcast's.)

Working great. No problem to report at all

First of all, the refurbished product was in perfect condition, so saved a few bucks with that. Ooma was easy to set up. I did not plug it directly into my Cable modem (Xfinity, San Jose California area), but into an available port on my 8-port switch, so I'm not taking advantage of any QoS service included on the Ooma. After registering for new phone number at the Ooma website, and plugging it all in, it took about 5 minutes or more for the Ooma to get initial connection and then everything was working. I noticed that there was a VERY long latency on the audio, estimate it was over 1 second. So logged into Ooma Chat customer support and they adjusted something. It didn't take long and then the latency was much better. Registered to have my old ATT number ported and that took only 4 days. Installed the Ooma app on my iPhone and it seems to work well. The negatives are: 1) Phone goes down when internet goes down - Xfinity not as reliable as good ol' ATT wireline; 2) Ooma keeps bugging me to subscribe to Premium service. The only thing I care about is the Enhanced Caller ID and occasionally 3-way calling, but its not worth $10/mth.