The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results Hardcover – Illustrated, January 30, 2017

This book was very straightforward. The Organizational effectiveness and behavior topics are written professionally, and are backed up with a variety of case studies and sources that lend validity to the book. I'm in a minor leadership position in a group I work with, and I've used a lot of the concepts from this book: specifically, the MAGIC concepts and how a proper psychological contract should be formed. It's helped my team members and I become much more effective in a short amount of time, by only changing a couple of the variables that influence effectiveness. I'm not going to sell this book: it's an incredible textbook on how to make an organization work impeccably. Just as Aldi has the Handbook of operations, I would use this book at the handbook of Employees.

I will recommend this book to other corporate trainers, HR directors and leaders I work with. Practical advice with clear and relevant examples. A worthy investment of your time and money.Other reviewers have provided excellent detailed summaries of the book. I am simply adding my 5 star vote to express my opinion and gratitude for the work that the authors have done here. This book will advance the discussion about the evolving relationship between companies and employees. The three chapters about the Brand Contract, the Transactional Contract and the Psychological contract are treasures worth savoring. I have not found another book that clarifies these concepts as well as the authors have here.

This book is a great read if you're looking to better understand how to keep your employees engaged and increase productivity. I found the acronym MAGIC very interesting, it changed my perspective on what employees are looking for in a job. After reading this book I learned that employees want to do more than just punch the clock and show up to get paid, they want to be engaged in their work and make a meaningful difference! I also particularly enjoyed the concept of the three contracts that are present in any relationship. I found this very interesting, especially the psychological contract that exists whether we know it or not. This book teaches you how to recognize and deal with the contracts created between employee and employer. I feel that I have the knowledge to create a better work environment for employees if I am ever in a position to do so. The book was written in a personable way, it held my attention and had great examples and real world applications for the concepts. I would absolutely recommend to anyone!

This book is great for current and aspiring leaders and managers, as well as anyone else who wants to improve relationships in their lives. It teaches practical and applicable relationship skills to help improve your employees overall experience, thus improving each of your customers experiences. It gives real life examples of each concept, such as the three contracts or MAGIC.Not only does it talk about how to use these concepts when interacting with your employees, but how to utilize them in other life relationships such as with your spouse. I would definitely recommend reading this book.

I would recommend this book to anyone who is seeking to gain greater perspective on his/her current or future business working environment.While the book is geared towards managers and executives who have greater capability to implement change in their workplace, it can also be a powerful tool for any employee who is seeking better engagement in their job or has aspirations of future leadership roles.The concepts discussed in the book are easy to understand and apply because of the inclusion of many real-world comparisons and case studies that allow for deeper analysis.

Although the book touches on something that employers need to know, it does it in a very simplistic way. I felt like after I had read the first couple chapters I knew the entire book. All-in-all, I thought the subject was great but the presentation was lacking.

This book is an excellent one for giving both employees and employers a better understanding of what drives the people in a work place. I myself have benefited from analyzing my previous work experience using the 3 contracts described in this book that can be found in any relationship . Doing this has helped to give clarity into why I had dissatisfaction with some of my previous jobs, and helped me learn more about myself as an employee. Anyone who reads this can apply many of the concepts learned to their own lives and reap immediate benefits. A must read for both employees and employers!

I enjoy the book and the concepts it teaches about leadership and organizational structure. I find that understanding the idea of expectation alignment and the psychological contract that is formed between employers and employees to very applicable to all business settings. I also, like many on here, enjoyed the MAGIC acronym that summarizes key points to be able to help employees become engaged and stay engaged in your organization. Not only is it beneficial knowledge for managers and leaders, but also for employees so we can recognize why we might not feel engaged in our organizations and how we might be able to change that. The only reason I don't give it 5 stars is because I feel it can be a repetitive read. I found myself thinking "Okay, okay, I get it. Let's move on to the point" more than once.