PHILIPS2200 Series Fully Automatic Espresso Machine, Classic Milk Frother, 2 Coffee Varieties, Intuitive Touch Display, 100% Ceramic Grinder, AquaClean Filter, Aroma Seal, Black (EP2220/14)

I had been shopping for an automatic espresso machine for a while but was not sure which to choose. I had narrowed down to three based on price and features and this model by Phillips made the cut. When I saw it on sale I jumped on it and was glad I did. There was one fairly aggravating element though that I will share but first the good aspects of this machine. It is well built and performs flawlessly making espresso, steaming milk and even makes regular coffee. The hopper to hold the beans is large enough that I only have to fill it once every ten days or so. The espresso tastes magnificent, like a high end coffee shop. Making a latte's is more involved but still easy. The water resevoir is easily accesible from the front of the unit - something important if you place the machine under a cabinet as I did. Cleaning is equally low effort with the used coffee "pucks" being deposited in a tray in the front which can be slid out and disposed of as you wish.Now for the negative...This coffee maker came with NO INSTRUCTIONS. No quick start guide, no detailed instructions - nada. Phillips wants you to go to their website via QR code to get them. Which is no problem except their QR codes are wrong and lead you instead to 404 code empty pages. OK, no big deal right? Just use the full internet address on the box to access the instructions. Doing so leads you through a myriad of special offers for filters, coffee deals and other Phillips acccesories and extended warranties. All in multiple languages. So, after receiving my much anticipated coffee maker I spent an hour searching for instructions on the features and how to operate it. In the end I gave up. I started pressing buttons and in a day or so I had everything sorted out. Needless to say, however, this was very aggravating to not simply have a quick start guide in the box or written manual. Don't force me to go to your website and assault me with buying more stuff at least until I start using the thing I just bought. The effect, for me, is that I am reluctant to buy another Phillips product despite the fact that I love this one, simply because I don't want to waste my time trying to figure out how to use it. Put written instructions in your product packaging people! It's cheap and easy. Plus sometimes we don't want to pull out our phones or walk back and forth to a computer. Think about the user experience next time!

Received this as a gift and I love it. Fresh ground coffee by the cup. It makes great coffee.The unit is larger than most coffee makers, but fits well under the cupboard.Pros: make great coffee.Cons: has a few quirks, but watching a YouTube or two you can figure out out. Makes noise at startup and while grinding the beans, so if you need to brew in silence... This is not the one for you. Seems sturdy and self cleaning... Maintenance is simple.

The Philips 2200 coffee machine I received had obviously been unpacked and poorly repacked in the original packaging. Perhaps it had already been returned by another customer prior to me receiving it.Not only was it not in new packaging, it was also damaged. The back panel was pulled away and showing the inside of the machine.I have ordered another Phillips 2200 and I hope it comes in its original new packaging. I want to be able to give a good review of it in the future.Edit: I very quickly received a new machine from Amazon. I have now used it for a few weeks and I am sad to say it is not great coffee. It is just okay coffee. For an okay cup of coffee I program my Philips 2200 for the most amount of beans with the least amount of water. I must do this twice to fill my 14 ounce Ember cup. The result is standard American restaurant coffee. It is certainly not close to the robust coffee I can get at my local coffee shop (as some have claimed in these reviews).Edit 2: Today is 6/2/2024. I have had my Philips 2200 for approximately 8 months. Yesterday, the grinder stopped working. I can hear it turning, but it is not grinding the coffee beans. I do not recommend this machine. I have changed my rating from 2 stars to 1 star.

We had this machine over a year and it is still going strong. Makes a great cup of coffee with your favorite beans. It will need to be cleaned and greased every so often but well worth it to me. I love the frother for the milk as well. I would buy this again!

I ordered this about three months ago and have been using it daily and am very happy with it. I'm getting great tasting coffee and espressos that I'd otherwise be paying for at a coffee shop.One small complaint is that the buttons aren't highly responsive. I sometimes have to push "power" or "go" a few times to get it to register.I also kind of wish I'd chosen a machine that looks prettier on the countertop.

Heavy duty used for 5 years. No issues