Ubiquiti Networks UniFi Cloud Key Gen2 (UCK-G2)

Don't bother with the original cloud key. Only use the G2's or Dream Machines. The dream machines are easiest. This is a commercial/enterprise product, but it's inexpensive and works well in homes as well. I install these products in small and massive homes alike, because it's very reliable, and it scales easily. If you have a UniFi network without a G2 cloud key, you are missing the point of UniFi. When you pair the cloud key with the security gateway (USG), you will sometimes run into problems with the adoption. DO NOT download the PC controller software for any reason, even if the USG tells you to. ALWAYS use the UniFi app. If you have issues adopting the USG, then factory default that unit. Occasionally you may need to access the web GUI of the cloud key and do a manual adoption of the USG. This is rare, but frustrating when it happens. It does not mean that the equipment is defective, just that there's probably a firmware discrepancy or something. Sometimes after setting up the cloud key initially, you need to power cycle the unit for it to register that it needs a firmware update. For DIY users without networking experience, use the Dream Machine instead, or a non-Ubiquiti product. Once the Ubiquiti network is set up, it just works. Getting it set up is usually straightforward if you understand the order of operations for ubiquiti devices. Basically, do the bare minimum with the USG for internet connectivity. Set up the cloud key and adopt ONLY THE USG. FW update the cloud key, then update the controller software. Then FW update the USG. Then adopt the other network devices. FW update the POE switches first, then the WAPs. IF YOU USE A CLOUD KEY WITHOUT A USG, BE SURE TO DISABLE THE DHCP SERVER WITHIN THE CLOUD KEY. IF YOU ARE NOT USING A USG, YOU SHOULD RECONSIDER AND USE ONE. YOU WILL GET A MUCH BETTER SYSTEM MONITORING EXPERIENCE, AS WELL AS MUCH GREATER REMOTE ACCESS TO YOUR NETWORK - If you need to log into anything on the network remotely that has any sort of web GUI, you can easily port forward port 80 temporarily to that devices address (if it doesn't have a static IP address, the UniFi app will still allow you to easily determine what the client address is for that device) and remote into it from your web browser as needed. If the network is a residential network without a static IP, it's easy to determine the public IP address and use that for remote access from the browser to the port-forwarded device. UNDERSTAND THAT WITH UBIQUITI, YOU PAY A VERY LOW PRICE FOR REALLY GOOD NETWORK EQUIPMENT, BUT TECH SUPPORT IS NONEXISTENT, SO MAKE SURE YOU KNOW WHAT YOU'RE DOING.

I like having this so much more than not. I'll explain. I had horrible issues connecting to the controller when it was on my computer. I found my computer can't be off or in sleep mode when I want to access the controller from my phone, which makes perfect sense. I just found that really annoyed me personally and thus made getting this a necessity. It's much quicker to connect from the app than from the controller when it was hosted on my computer. Plus it's nice because you're dealing with the same settings on every computer you access it from. Whereas if I'd try to access the controller from my Surface, it would act like I'm setting it up from scratch. This cloud key just worked and with a young child running around, I don't have time to tinker and get it hosted on something like a Pi even though I'm aware that option exists. This worked great for my life and use case and if anything I say resonated with you, it'll work for you too.

I try to avoid electronics on Amazon, but needed this quickly. It works great.

A great way to locally manage yourUniFi network and have access to it via the app! This was a great deal and an excellent replacement to my Gen 1 key that died suddenly. The size is the same as the Gen 1 key and easily hangs off of POE port of your network switch.

Bought this to replace a cloud key gen1. This gen 2 version is a real upgrade. Ubiquity thought of everything in terms of improving from the original. This one has a built in battery and the server can now gracefully shut down when it senses power outage. The LCD display is useful and really high Quality. You can tell the status of the server at a glance. The body of the controller is Aluminum and is well built and looks great. The designers must be previously from Apple? The only negative, I have is the cost and availability. Highly recommended.

I was running the Unifi Controller as a Docker image on one of my servers. Bought this because 1) I was moving to Kubernetes, and although I could still run the docker image there just fine, I've been eyeballing this anyway, and 2) It's PoE, and I have the 8-port PoE router with an empty spot, so plugs right into my existing router with no problems. Installation physically was a snap. Plugged it in. That's it. PoE was already on, so it booted right up. My Unifi app on my phone dinged and indicated it saw the new device and asked if I wanted to set it up. Since I was moving from an already existing Docker-run Unifi Controller I opted out of this method because I needed to import my old exported backup. Logged in using my laptop that had my old controller's backup, hit the IP address (it displays right on the OLED screen) and was prompted with 2 choices: Either install as a new network OR import existing backup. Cool, seemed easy enough. Pick the backup file, but I get an error: Backup version doesn't match the version of the device. Well, shoot! Restarted the unit, booted to the start screen again, walked through the "manual" install hoping I could get it updated. Updated to the latest version of the controller software, reset it to factory and tried again...same issue. It just does NOT like my backup. I forget the eventual "fix", but suficit to say if you are upgrading from an existing software-based controller you might need to finagle it a bit to make it work with your backup. I think it was something about either exporting or importing only the settings? Anyway, it was something I found on the forums that ended up helping me, and I am too lazy to go find it right now. The missing star: I dropped it a start for one main reason...the OLED does NOT display the same data that the sample pics show. Is that really a big deal? Well, I feel if they show it on their product page and it can't do that thing on the product page then it's a little misleading. They may do a software update at some point, but as of the time of this review they do not seem to support changing the OLED display to match what the promotional info shows. It's a small thing, really. It device itself does everything else advertised and more.

Great if you have Unifi AP but not a dream machine. Create price for what you get. Speed is great and small foot print.

Works very well. Runs cooler than the old Gen 1 Cloudkey and the UI is far more responsive. Supports the newer generation of UniFi Wireless Access Points (WiFi 6 etc.).

I got this primarily for the addition of a backup battery over the 1st generation Cloud Key, to illeviate fears of a currupt database after power failure. Initially I felt the much higher price was just not justified but having tested it to work flawlessly in safely shutting down, taking the premium build quality into account and the smart display which scrolls between showing the IP address and connected devices count I'm more than happy. As far as speed goes it is alot faster than the Gen1, so much so I find I connect to and use it lot more because it is no longer messes with my impatience!

Si usas AP's de ubiquiti a la larga es un imprescindible para manejar redes a distancia.

acheté pour : - centraliser plusieurs sites, - disposer de plus de puissance et capacité, - contourner certains problèmes rencontrés avec la cloud key (clé blanche). - créer des vpn site to site et vlan pour tous mes clients, Produit Unifi au top. Transfert des sites (procédure export) a été simplifié par Ubiquiti. Je suis très content de cat achat ! PS : si ce commentaire vous a été utile, merci de me le faire savoir !

I have a customer with the first version of this Cloud Key and decided to try this for a different customer. The front panel is perfect in determining the DHCP address when setting it up for the first time. Works perfectly and worth the extra cost. That said, it was a bit of a challenge setting it up initially, as it wasn't clear on how to setup the user account in the beginning. It took a few tries and discovered that once I setup a cloud account, I could use that to set it up. It's probably easier if you use the mobile app, but I didn't want to use it, as it's already setup for another customer. Once I got past the initial setup hurdle, everything else worked as expected.

Inizialmente avevo implementato l'Unifi Controller riciclando un vecchio PC troppo obsoleto per supportare sistemi operativi client moderni, ma comunque sufficiente per un Linux minimale su cui far girare il software Unifi. Poi questo PC ha reso definitivamente l'anima e quindi anziché sostituirlo ho deciso di installare la Cloud Key, inserendola nel mio rack con la apposita staffa opzionale. Il tutto ha funzionato al primo colpo; interessante il display con le informazioni essenziali (banda Internet utilizzata - ma solo se avete anche Unifi Security Gateway - e numero di client connessi) mostrate in continuo. Completamente soddisfatto dell'acquisto.