The pad keeps coming off when mop inserted into bucket, why it doesn't work?

NOTE! Please have a look on below instruction about how to attach pad, the three tabs-slots must be matched together, and ensure the pad firmly stuck on mop-head, so that avoid this problem!

Why does the lid come off when bucket lifted?

It seems that there are two handles, but the larger one is the real lift-handle, the thinner one which printed "LOCK" is actually a lock that lock lid in the bucket. So just use the lift-handle to move the bucket so that the top lid won't come off!

What can I do if any accessories (including mop handle or cleaning cloth or mop-head) missed or broken?

JUST Message us if ANY issues occur! We're focus on customers' use-experience and provide long-term service for all of our products! Be free to tell us what's wrong or what you need through Your Order or go to our JOYMOOP storefront to ask us!

"Dirty" water flows into "Clean" water? —— Nope, the bucket only designs to separate "WASH" and "DRY" function!

The design that the squeezed water goes back to the "WASH" side for two reasons: 1) Keep the DRY side empty to squeeze water properly; 2) Maintain the water level in WASH side for continuous times use until customers want get the water changed.

The mop-head is difficult to go inside into bucket, why?

Fill water into WASH chamber and wet the mop firstly! The dry mop is certainly hard to insert. And it happens normally at first few times uses, please push down in some strength at beginning, also tilting mop at some angles maybe helpful.

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🧹 Elevate your cleaning game—because spotless floors are the new power move!

SPACE SMART DESIGN - Compact components nest inside the bucket for clutter-free storage.
DUAL CHAMBER INNOVATION - Separate wash and dry compartments keep mop dirt-free and perfectly wrung.
VERSATILE WET DRY USE - Perfectly cleans all floor types with strong water absorption and quick drying.
SUSTAINABLE COST EFFECTIVE - Includes 5 reusable microfiber pads that maintain quality after machine washes.
HANDS FREE CLEANING EFFICIENCY - Self-cleaning mop system minimizes effort and maximizes hygiene.

The JOYMOOP Mop and Bucket Squeezer Set features a dual-chamber bucket system for separate washing and drying, 5 durable washable microfiber pads, and a compact design for easy storage. This hands-free flat mop system streamlines floor cleaning with efficient dirt removal and water wringing, ideal for both wet and dry surfaces.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

€ 375.43

Duties & taxes incl.

Cyprusstore

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TrustScore 4.5 | 7,300+ reviews

Zainab N.

Fantastic and great service. Shipping was faster than expected.

1 week ago

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

1 month ago

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Included Components	2 Bucket Mop System, Flat Head Mop with Adjustable Handles, 5 Reusable Microfiber Pads
Item Volume	5.6 Liters
Special Feature	Easy to store
Item Weight	1.79 Kilograms
Brand	JOYMOOP
Manufacturer	Jianmei
Size	中番型 #13 + モップ + 交換パッド 5枚
Maximum Weight Recommendation	1544 Grams
Assembly Required	Yes
Product Dimensions	22.99 x 18.29 x 38.48 cm; 1.79 kg
Package Weight	1.87 Kilograms
Batteries Required	No
Batteries Included	No

JOYMOOP Mop and Bucket Squeezer Set Hands-free Flat Floor Mop and Bucket with 5 Washable Microfiber Pads for Wet and Dry Floor Cleaning System

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