Why can’t the camera connect to Wi-Fi or the app, or why is it unstable?

Keep the camera within 7m of your router, ensure your phone and camera are on the same Wi-Fi, and disable AP isolation on your router. If issues persist, remove the G5 Pro from the Home app, delete and reinstall Aqara Home, and restart your phone.

Why is there a delay in recording after motion is detected?

In the app, adjust “Detection Sensitivity” and “Detection Frequency” to higher levels for faster recording and fewer missed events.

Does the camera have IR lights? Does it support night vision?

G5 Pro uses advanced “True Color Night Vision” instead of IR lights, giving color images even at 0.01 Lux. In total darkness, you can turn on the built-in spotlight. So the camera is not equipped with infrared light.

How can I confirm if my desired installation spot is suitable?

Make sure the area has a strong Wi-Fi signal (within 7m of the router with no obstructions). We include a 2m USB-C to USB-C cable; you can use up to a 5m cable. Ensure a power outlet is available within that range.

Does the package include a power adapter?

No, a power adapter is not included.

4mp Camera Hub G5 Pro Wifi True Color Night Vision

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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€ 432.04

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Sold byAmazon CyprusDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🔒 Stay Ahead, Stay Secure — The Future of Smart Surveillance is Here!

SMART LOCAL AI DETECTION - Advanced Neural Processing Unit detects faces, vehicles, animals, and abnormal sounds like alarms or baby cries—keeping you informed 24/7.
CRYSTAL CLEAR 4 MP HD IMAGING - Capture every detail with stunning 4MP resolution and a wide 133° field of view for ultimate coverage.
SEAMLESS SMART HOME INTEGRATION - Acts as a powerful hub supporting Zigbee & Thread protocols, plus Matter bridge compatibility for Alexa, Google Home, and Apple HomeKit users.
SECURE FLEXIBLE STORAGE OPTIONS - Enjoy encrypted 8GB local storage, cloud backup, and HomeKit Secure Video support with end-to-end encryption for your peace of mind.
TRUE COLOR NIGHT VISION WITH DIMMABLE SPOTLIGHT - See vivid, true-to-life colors even in low light, enhanced by a 3000K dimmable spotlight that deters intruders.

The Aqara 4MP Camera Hub G5 Pro is a cutting-edge outdoor security camera featuring 4MP HD resolution, true color night vision with a dimmable spotlight, and advanced AI-powered local detection for faces, vehicles, and sounds. It supports dual-band WiFi (2.4/5GHz) and acts as a smart home hub with Zigbee, Thread, and Matter bridge compatibility, integrating seamlessly with Alexa, Google Home, and Apple HomeKit. With encrypted local and cloud storage options, plus robust security protocols, it offers professional-grade surveillance with flexible installation and smart automation capabilities.

Specifications

ASIN	B0DPX6H1FY
Alert Type	Customizable sound and dimmable spotlight
Antenna Location	Indoor Security, Outdoor Security
Audio Visual Recording Capabilities	Video
Best Sellers Rank	#148 in Bullet Surveillance Cameras #195 in Dome Surveillance Cameras
Brand	Aqara
Built-In Media	Charging Cable, Instruction Manual, Mounting Screw
Cellular Technology	2.4/5Ghz
Color	White - Wi-Fi Version (No PoE Support)
Compatible Devices	Smartphone
Connectivity Protocol	Bluetooth, Wi-Fi, Zigbee&Thread
Connectivity Technology	Wired
Control Method	App, Voice
Controller Type	Amazon Alexa, Apple HomeKit, Google Assistant
Customer Reviews	4.2 4.2 out of 5 stars (275)
Effective Still Resolution	4 mp
Effective Video Resolution	2.6
Flash Memory Installed Size	8 GB
Form Factor	Box
Frequency Band Class	Dual-Band
Indoor Outdoor Usage	Indoor, Outdoor
Installation Type	Screw In
Item Dimensions	3.98 x 2.87 x 3.86 inches
Item Weight	0.5 kg
Light Source	LED
Manufacturer	Lumi United Technology Co., Ltd
Mfr Part Number	DS-K01D
Model Name	CH-C07E
Model Number	CH-C07E
Mount Type	Wall Mount/Ceiling Mount
Night Vision	Night Color
Number of Items	1
Other Special Features of the Product	End-to-End Encryption, High-End Image Quality, HomeKit Secure Video, True Color Night Vision, Zigbee Hub and Matter Bridge
Photo Sensor Resolution	4 mp
Power Source	Corded Electric
Product Grade	Residential
Room Type	Hallway
Shape	Rectangular
Specific Uses For Product	Surveillance
UPC	192784002407
Unit Count	1 Count
Video Capture Format	MP4
Video Capture Resolution	1520p
Video Encoding	H.264
Viewing Angle	133 degrees
Voltage	5 volts
Water Resistance Level	Waterproof
Waterproof Rating	IP65
Wireless Technology	Wi-Fi

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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€ 432.04

Duties & taxes included

In stock

Sold byAmazon CyprusDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Cyprus.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Abdullah B.

Great price for an authentic product. Fast international shipping too!

3 weeks ago

Imran F.

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4MP Camera Hub G5 Pro WiFi, True Color Night Vision Security Camera

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Details

Description

Specifications

Common Questions