SHOKZ OpenComm2 UC Open-Ear Headset, USB-C Dongle, Noise-Canceling Mic

I work at a call center and was using my SHOKZ Open Runs headphones as my headset. They are so light weight I forgot I’m wearing them and helped when working by reducing headaches. However, with the Open Runs my agents and customers were able to hear EVERYTHING going on around me clear as day. So I looked up to see if SHOKZ had an actual communication set. I looked it up and found these. They are just as lightweight and comfortable as the Open Runs. They fit over my ears well and I forgot I’m wearing them sometimes. I got the one with the C-Dongle. When I step outside of the range of the dongle it disconnects and as soon as I’m back in range it automatically reconnects. Way better than the Bluetooth I was using. The sound is great. Pretty crystal clear. The buttons on the side turns the volume up and down easily. The mic focuses on your voice. I have asked my agents and they all said the background noise is more mute now compared to when I was using the Open Runs. They hear me much more clearly. The mute button I was excited about because I didn’t have that before. So much nicer than having to manually mute my mic. They hold a good charge. I got them at 5am with an overnight ship over a month ago. My husband plugged them in when they arrived and I took them to work at 7am. Lasted me all day on just that little charge. Haven’t had any issues since getting them with battery power. They last my whole 8 hour shift and then some. They do look a little big, especially with the mic (which was one thing I was worried about) but once it’s on your forgot it’s there. The range I’ve found is I think about 200ft or so before it disconnnects but definitely depends on if there are walls or anything in the way. My office has an open concept with lowered cubicles instead of high walls and I can walk all along the floor and stay connected, but at home, if I go into a certain room or down the hall the connection gets choppy or disconnects. (But with the dongle is reconnects instantly). Overall, I really love this headset for what I do. I have to wear these 40+ hours a week and I will never wear any other headset after getting these! They are pricey but definitely worth the money.

I invested in the SHOKZ OpenComm2 open-ear wireless computer headset, complete with a boom mic and USB dongle, and it has proven to be a game-changer. This product stands out for its exceptional quality and ease of use. Just plug it into your computer’s USB-C or USB-A port, and you’re instantly set for meetings, videos, music, or conference calls—eliminating any frustration with Bluetooth connectivity issues. The microphone works seamlessly; lift it to mute and lower it to talk, ensuring you’re heard clearly every time. What’s more, it’s compatible with your phone and any Bluetooth-enabled devices, making it versatile for all your communication needs. The headset features bone conduction technology, providing ultimate comfort while keeping you aware of your surroundings, all without sacrificing sound quality. Be sure to check your computer's port—whether USB-A (larger) or USB-C (smaller)—and choose the version with the correct dongle for optimal convenience.

Frankly, I don't have any idea why I didn't buy this years earlier. So convenient to dictate your computer and for any phone calls. You put it on, you forget completely it's there, and the battery lasts so long. And every human or AI understands you always perfectly, and you hear them with your two ears. Very good quality, very good fit. It was just a tiny bit tricky to connect it at the same time in Bluetooth to both my computer and my iPhone. For some reason, the multi-device mode didn't work at the beginning or was not activated, but with the help of GPT-5-thinking I could finally find the buttons sequence to activate it. And now it seamlessly connect to both of my devices whenever I dictate/hear anything to/from one of them.

This is a great headset to use for digital phones (such as phones through your computer). My company's phone system is through Zoom. I also use this headset for web meetings, online training courses, webinars, and phone calls. I use this headset heavily and for multiple hours each work day. . . sometimes for a full 8+ hours. Pros: Charges very fast Battery life is good and lasts for 8+ hours of use Lightweight on the head (forget it's on) Open ear design means I don't have to take my headset off when not using it. I leave it on all day. Sound is pretty good for calls and web meetings, etc. Others have verified the sounds is good on their end, too. Noise cancelling works pretty well. Cons: Sometimes my temples get sore just from the headset sitting there over long periods of time (The headset gently 'squeezes' your head to stay on) The audio is good. . . but not as good as my personal AfterShokz headset that I use for running / working out even though it was more expensive. Sometimes the audio volume level seems to be inconsistent. Sometimes when I turn on the headset, the volume on my phone is way too low or way too high and I seem to have to adjust the volume pretty frequently. I have not yet used this headset via bluetooth with my computer of phone. It does have multi-pairing functionality, though. I use this headset with the USB-C dongle plugged into my computer. In general, I do like the headset especially because I don't like traditional headsets that go on top of your head. It works well, pretty consistently (plug and play), and lasts a long time. It is lightweight on the head so I can wear it all day.

I can wear these for over an hour without even feeling them. Sounds is great. Holds a charge well. Easy to pair. Range is utterly phenomenal. This is my 4th or 5th headset and the first one I've loved. I wish I could give it 10 stars!

I love this headset! It’s so different than anything else I’ve ever used BUT I’m super grateful I took my coworkers advice and bought them. These are SO weightless and I love how they hook around my ears and sit outside of the ear canal! No more sore ears behind them or in them, I feel SO spoiled lol. I work remotely for a call center and this was 100% the right move, no more fighting with cords and making sure adjustments are just so. This has an impressive battery life and clarity that I love. And I can get up and move around if needed on a call. I waited for prime days and got these for $150 instead of $200. So worth it! Shokz are SO ahead of their time!

It's either going to be your favorite or not. If you like not having something in your ears, able to hear what's around you, need super crisp voice - this is for you and will be favorite. Light weight (for size), great holding case, long battery life, great mic, and best of all you hear everything while still being able to have situation awareness. If that last bit is important to you, you can not do better. I have had earbuds, in ear, over ear, headphones, single ear and nothing does better. Closest is headphones but you have to deal with the weight and loss of situational awareness.

I purchased this headset for two reasons: I wanted something that I could use without taking out my hearing aids, and to have better hands-free conversations while driving--good mic and audio that didn't prevent me from hearing ambient sounds. I thought this looked like a better option than the BlueParrot-type (which work fantastically--but the over-ear options with my hearing aids are very bulky). Giving three stars because I typically give four if the product performs as-expected, five if it exceeds expectations. I may bump a star up or off if I have positive, neutral, or negative experiences with customer service. That said, four stars for the product, minus one for customer service. Review on the product: As advertised, and based on other reviews, the mic option makes this better for my needs than the OpenRun series. Noise cancelling is great. I wouldn't use it to record a podcast, but it does the job. The bone conducting feature, essential to keep my ears open, works very well if you are not expecting to get a full audio experience. Not a big deal for me, because I have my CarPlay set to play audio through my truck speakers, but phone conversations default to my OpenComm2 headset. This doesn't work 100% of the time, but it's easy to switch from CarPlay to my headset. Battery life is good, and I like the upgraded version's ability to charge with a USB-C charger rather than the previous version's proprietary magnetic charger. The buttons are easy to find, even with light gloves on. The range is good, and I've worn it in light rain so can speak to it being water resistant. I can wear it with my behind the ear hearing aids, though wearing both with a pair of glasses/sunglasses (three things hooked on my ears) isn't comfortable for more than a few minutes. Review on customer service (Shokz, not Amazon): I initially ordered the set that I'm reviewing, with the USB-C dongle in case I wanted to use this with my computer without having to set up Bluetooth. One of the features that I was expecting was voice commands (Siri). The instructions and Shokz website state to press and hold the multi-function button for 2-3 seconds to activate this feature. Couldn't get it to work. Read further instructions that suggested deleting the pairing from my phone, doing a hard reset of the headset, updating headset firmware (which you can't do because this headset is not supported by the Shokz app so there are no ways to adjust the factory settings), restarting my phone... typical "who knows if this will work, but when it doubt, hard reset" instructions. Still wouldn't work. The button worked for everything else (pause/play and advance/rewind music, accept/end calls), just not voice commands. Through all of this, customer service correspondence by email was frustrating. I'd get the same instructions emailed to me, and then finally they stopped responding so I decided to return the set to Amazon and re-order a different one. I had originally purchased the set with the USB-C dongle for $160, but now (three weeks later) that was the price of the set without the dongle. The set with the dongle was now $200. Customer service wouldn't help me with getting a true replacement, so I ordered the set without the dongle. It arrived in two days (as I said, Amazon was great and reliable). I set it up and had the same problem so I decided for the customer service live chat option. The agent was polite, but when her suggestions didn't work, her exact quote was "Siri functionality is not a Shokz priority for this line. Your experience will be shared, and if a solution is found in time we will reach out to you." Here's the good part, and advice if you decide to purchase this headset and want voice command functionality. While I was waiting for her to troubleshoot my problem, I decided to try using the mic's mute button instead of the multi-function button, and it worked!! Just be careful that you don't have it on mute (single-tap) before activating Siri or it won't hear you and you'll wonder if it's not working. My biggest gripe is that I have not even been offered a complimentary USB-C dongle or anything else for my issues and the delays. Customer service offered me a % off a future purchase, which ended up being worse than the Black Friday offer for anyone to use, but why would I order another Shokz item when the one I had didn't work properly?

Es comodo no estar amarrado a la computadora mientras trabajo. Son cómodos, la batería dura las 16 horas que ofrece y se recarga en menos de 1 hora. El conector USB-C que viene incluido sirve para darle prioridad al dispositivo al que está conectado. La aplicacion de shokz al momento de instalar ofreció instalar actualizaciones, este da detalles muy simples de nivel de batería, dispositivos a los que está asociado y función de emparejamiento multiple (puedes escuchar musica en tu teléfono pero se detiene al seleccionar el otro dispositivo y viceversa) Alcanza buen nivel de volumen, pero personalmente prefiero ajustarlo a medio. Tal vez si el usuario hace ejercicio mientras su uso es recomendable tomar un momento para limpiar el sudor de la cabeza y el producto para evitar que se revale y salga de posición. Estoy satisfecho con la compra.

Ich bin sehr zufrieden mit dem Headset. Es sitzt gut und mit dem Dongle ist die Verbindung spitze. Die Akustik ist sehr gut und es drückt nicht. Da die Ohren frei sind, kann man auch die Umgebung gut hören. Für laute Umgebungen ist es dadurch weniger geeignet, das sollte man bedenken. Ein weitere Farbe (beige- oder braun) wäre schön.

Lasts all day! I'm in meetings all day ..my cell rings it switches right over..then I have a teams meeting and I'm talking back through the computer. The fact that it lasts all day with the amt I use it is amazing!!

Prodotto veramente valido. Dopo anni a farmi venire il mal di testa indossando cuffie chiuse, durante ore di call, con queste cuffi ho risolto i miei problemi. Ci lavoro tutto il giorno e non ho problemi

Problem med att initiera ljudet i Windows 10 vilket gör att den första halva sekunden av ljudet är sprakande och av låg kvalitet. Detta problem finns inte med OpenComm1, bara OpenComm2. Anslutning via dongle eller integrerat bluetooth spelar ingen roll. Problemet är verifierat av flertal användare: Multiple users have reported this exact issue with the OpenComm2: an initial ~0.5s audio glitch/scraping or delay when sound starts playing. The problem persists even with the Loop110 dongle, which should ensure a stable connection. OpenComm2 seems to drop or delay A2DP activation more aggressively than OpenComm1, likely due to: -Updated cVc (Clear Voice Capture) behavior. -More aggressive power-saving/sleep logic in firmware. Kan därför inte rekommendera detta headset. Det är defekt tills Shokz släpper en ny firmware som hanterar detta. Trist för annars är det ett klockrent headset - bortsätt från att den nya mikrofonen konstant går emot kinden...