Conflict Survival Kit: Tools for Resolving Conflict at Work

Good book, well structure and straight to the point. Content flow is good on subject with good explanation of categories, topic definition, case scenarios, and applicable to real world experience. Author's reference material is well cited. This is a must have for high school and college student, beginning to high level managers, those seeking negotiation and counseling skills. If you have a need for a career building kit, this is it.

The book is good. But i have tk say that this book is damaged. When i got the book. A piece of the paper from the beginning of the book is Torrin out I didn't return the book back because the day that i got the book my class started that day and i needed to use the book. I just want to put that out so i do not get charged for this book for being damage that i did not do.

very well organized book on managing conflict. Has useful power points, quizzes, and instructional materials for classroom instruction. The case stories are simplistic. They do illustrate the points the authors wish to make. However, the students became bored with the same cast of characters that were carried throughout the book. Use of real cases and current events would improve instruction.

yes its university standard but also very readable and presented with interesting articles from other people & trick questions etc. very deep & thorough but in normal language colourfully presented, easy to read. highly recommended. i used quotes from it for my uni essay. enjoy!

Not much to say. I bought the Kindle Edition for school because it was cheaper. It wouldn't download to my phone but only to a tablet or computer. That is pretty inconvenient and I'd like to have it on my phone to read anytime. The actual content is about what you'd expect for a textbook. Dry, sterile, antiseptic. I would have given 4+ stars if I could read it on my phone.

I needed this for an online class I took.

Good quality, has lasted me through my class

Overall, I enjoyed this book. It brings up a lot of different situations. Some of the material did seem pretty obvious.

It’s a textbook, so if you need it, you need it. I loaded it on my iPad and my computer, but couldn’t put it on my phone as well, which would have been nice to study on the subway. Having finished the course, I have no further use for the book and I would like to give it to my sister who needs the same book for a course next term. Unfortunately, the strict copyright rules prevent me from lending or giving it to her.

perfect

I’m happy

Good book