SBG7400AC2

It's been almost 9 days since I replace my clunky, big, hot Spectrum Internet modem with this Arris modem. My Internet connection has not dropped once since I connected it up. With the Spectrum modem it was dropping almost every day (which if you work from home is a real pain). Setup was super easy. Moved the 2 cables from my Spectrum modem to the Arris, called the cable company and asked them to activate the modem. Took less than 10 minutes for the whole thing. NOTE: 1. Change the password on the modem as soon as you set it up. Very important! 2. If you have another device at home that provides wireless connectivity, like I do, disable the wireless connectivity on the modem - you don't need it - and it protects you from drive by wireless hackers (they are out there). You will see the 2 wireless lights on the front of the modem go out. So far, very happy with this purchase. I will return my Spectrum modem, and most likely my Spectrum cable box too. Spectrum is constantly raising prices - it never ends - and I rarely watch cable TV anymore - it's all crap. I have transitioned to steaming TV, and no longer need the cable company for TV.

Ever since Spectrum renewed their equipment (not a combo unit, separate modem + router Spectrum brand) i started having intermitting signal and frequent droppage. i've called Spectrum dozen times, and technician came out to our home twice, first to install a "signal enhancer" and then to replace entire run of cable coming to the house. Turns out none of that helped. After reading Reddit post about this issue with Spectrum i found some people suggested this unit. Sure enough!!! immediately after connecting this unit (which was very easy, plug and called Spectrum, and play) signal became VERY stable and ever since there's no signal droppage happened so far for 2 days. Very happy with this purchase and people who recommended this unit.

I had an old router and an older cable modem from over 5 years ago. I was forced to not go with cable for internet until I fought to make it happen. I hooked up the old modem and I only got 38mbps, then the next day 100. I wanted this device to get rid of the old product and save a few dollars on electricity by eliminating two power sources. I had this for about two months and there was no restarts, dropouts or disconnects. Some have complained about it, but I had no issues. I am on the 300mbps plan, but my line when as high as 465! After a while, it came back down to earth at about 360, which is still great. The other service I had would only give me 50mbps. Now - downloading games takes no time. After the company remotely reset my modem, it made it snappier to match the bandwidth! The looks are nice and it can handle 1Gbps if I needed to go there. The only downside to me are that the lights are so bright on it that I have to cover it at night! I wish there was some way to turn them down. Other than that, this is a great buy! I never rent from the cable company as you are throwing away money and you can keep your modem for years before it is time to upgrade. I could have gotten a DOCSIS 3.1, but since this supports 1GBps, I decided to pass and to save money. I needed the speed and the almost latest tech and the wi-fi. While researching, I realized that wi-fi speeds are NOT the download speeds! My old router advertised 467mbps, but connected devices only went up to 300. My cell phone connection to this is 866mbps. I can't complain.

I bought it in very good condition, bought it in 2022. Literally have never had any issues with it at all. Connected great to my hisense tv, cell phone, laptop, no lagging issues either. The only thing I had a difficulty with was changing the wifi password, but that could be more of me just nit understanding the instructions lol.

Just received this item today! I purchased this item and the Meshforce. As of today, I can say it is a great purchase! I read the reviews and was hesitant but I knew I had to cut the cords to my internet provider. I got rid of my cable box and was given a great price for complete internet. I contacted the cable company to set up, increase gigs, and was hit with the "yes, that is the price with your own equipment." Mind you, I was never told that when I call to discuss options. Anywho... With constant internet loss connectivity, I was at my wits end. I increase to 200gigs and had a eero placed in the home. Once I received my box and my mesh, I call them folks and was like increase my gigs to 500 and send me some boxes for your equipment. "Oh ma'am will send you that prepaid return box for the modem/router." No sir send me two boxes for your modem and your eero! And I put them on notice as well. If this service is not on point I will go to ATT for my service and I will get a free $100 credit card as well. Play with me. Right now everything is working smoothly!!! But today is just day 1. This item connected smoothly with my internet providers system. My issue was with the app. Heads up, you cannot change the log in information for the app. I didn't have to contact customer service, so I couldn't rate it.

So far so good , took my provider 5 hours to get online though. I still have to call to get the name and password changed. UPDATE: This is working out great…… have both my 2.4 things in my home hooked up great. The 5 g on the other things. Once you get it online it’s great!!!!👍😊

I purchased this to keep from having to pay rental fees on equipment. I bought this in August of 2021. It was easy to install and get up and running with Spectrum. Signal and speeds were great. Fast forward to a month ago and suddenly I started getting random disconnects from Guild Wars 2. It was happening at terrible times and wasting a lot of my time. I initially thought it was the game servers and other people had hit different bugs so I contacted their support. At the same time, I decided to research the router and Spectrum and discovered there's a faulty chipset, Intel's Puma 6&7, in these products that causes this exact problem. I'm not technical enough to know how to explain it but the effect is every 10-15 minutes, my whole internet connection would drop for 10-30 seconds and then go back to being fine. Normal use and streaming services have buffers so you wouldn't normally notice the issue but when you have to maintain connection to a game server, it causes incredibly frustrating issues. I got a modem and router from Spectrum and miraculously, my connection is rock solid again. I'm contacting Arris to try and get a refund and will update this review with their response.

Perfect choice to replace my Xfinity modem router. I got tired of paying monthly rental when replacing with my own is so easy. Caught this one on an Amazon deal so I can recover the replacement's cost in 5 or 6 months.

Set up was easy

Didn't cover good range