NAKTO Electric City Bike for Adults 250W/350W Electric Bicycle for Adults High Speed Brushless Gear Motor E-Bike with Removable Waterproof 36V10A/12A Lithium Battery and Charger

I bought this bike to assist with uphill peddling. I like to bring my little pup with me when we go bike riding but going uphill can be a challenge with her in the basket. So the peddle assist is perfect for this situation. I was also experiencing some knee pain from longer rides so this bike helped with that too.Assembly:Putting the bike together took a while as the instructions are very confusing but I went on youtube and figured it out. The basket holes did not line up with the bracket so we had to modify the basket to fit which was very tricky.The biggest issue I have is the key to turn on the battery is below the seat and hard to reach when you're on the bike. This becomes an issue because there is no on/off switch to go from power to no power, you must use the key. So when you start peddling the peddle assist kicks in which takes away the resistance on the peddles... so you have to stop peddling for the bike peddles to catch up. If the bike had a push button on the handlebars to engage power when needed for peddle assist it would make it easier to operate. I find myself constantly turning the key on and off to accommodate going up and downhill. So reaching down below the seat for that key is not easy.*The bike does have a throttle if you want to go completely electric without peddling at all which is a nice feature.UPDATE: I unplugged the pedal assist and now it works awesome! https://youtu.be/YQ26ItjIBhUOverall I am very satisfied with the bike and it seems to never run out of battery. We have gone on many long trips 10+ miles and always have a lot of battery life left. It's very comfortable, I'm 5'4 with long legs and it fits me just fine. The seat is a little firm but is made well, the basket is plastic but still looks nice. It rides very smoothly and looks great too.

This bike is well made and rides comfortably well on flat, paved surfaces. Acceleration in pedal assist mode is good but the power and torque becomes weak on steeper upgrades. In such circumstances the motor seems underpowered. This is probably due to the weight, which is quite heavy. Bike rides ok on flat off road trails but ride becomes quite bumpy on rougher terrain. The battery life is excellent. No digital display module. The analogue controls take a bit getting used to.

I purchased this bike in 2019 and at that time it was 800 plus shipping. It’s a great e-bike. Durable, comfy easy to use. Rarely requires charging. Nice basket in the front for water, garage door opener, wallet…whatever. Seat adjustment is easy and quite comfy. If you’re unsure if you would like an e-bike this is a good place to start. My hubby is a big rider and he loved to use it but still wanted to get exercise so he got a more rugged trail bike that makes you work harder. I just want to ride and not struggle up big hills. I’m a pleasure rider. I highly recommend.

Arrived on time, assembly was close to expected. Had one bolt, that had been cross-threaded at factory, or it got banged up during shipping. Easy fix, was not a problem. I chose this bike, simply because, it was shipped from a warehouse/distributor in the states. I live in the country, and chose a model with some gears, but I was aware, this is still a very entry level bike. It's wonderful. Do I wish I had bought a bigger motor? Yes. Mountain bike style? Yes. This is a very nice bike to ride. At almost 50, I can ride 25 miles, with enjoyment. The seat is uncomfortable and the basket is plain cheap/ugly. Did not receive a helmet, but desired a higher end helmet, anyway. I will upgrade in the spring, and very happily pass this beauty on to my daughter.October 2023.. still being ridden almost daily..

After the bike arrived with a broken part, that I was able to still finagle to work when piecing the bike together, there was no power to power the actual electric part of this electric bike. I watched every video possible, searched the internet, cause I swore it must be me. I charged it for hours, contacted Nakto, of which I was told to charge the full 4-5 hours. Then when I told them it had and I needed a new battery (for now the second time), they said they were sending a charger. It is not the charger I tell them in my third email. Then I hear back from them "That they are sending me a label to return the defective battery and that the actual battery is old out and I'm supposed to wait "like a week"". I'm still awaiting whatever crap response they give. JUST GIVE ME A WORKING BIKE PLEASE! SEND ME A BATTERY AND I WILL BE SATISFIED.