100 Tips for Hoteliers: What Every Successful Hotel Professional Needs to Know and Do

Great valuable content. Great tips: I need another highlighter😂😎. Is that tipe of book you need to read 1, 2 or 3 chapter at once. No more cause the content needs to be digested

Awesome book, must read for any hotelier professional. Despite my many years in this industry, it still make new points even for me. Recommended.

It is an interesting and fast paced reading. Tries to cover every aspect of running a hotel. So it is not detailed and it is not for the experienced professional. Some tips are also outdated. It is great though for the newcomers to get an idea about how things work.

Clever view of the hospitality industry, usefull tool for the ones who want to work on this business, good tips

Revealing and well written

Simplified to be do clear

Great read about a mans life through the hospitality industry. Starting as a desk clerk, all the way through to being owner and operator of huge resorts. Very easy to read, even the beginning where he is explaining how to plan and build a resort (something i can never imagine myself doing). But alot of his message boils down to 'work hard, common sense, and try to enjoy'

I would reccommend this book for any one in a management position within a hotel, expecially those (such as myself) in a deputy position looking to step up to a General manager position. The book covers several areas such as new openings, motivating the operation team, marketing and many more. Simply an excellent book which i could not put down and cant wait to put into action in my hotel.

Well written, descriptive with many details, especially interesting for those in the hospitality industry.

Amazing read!

Buena compra

A Must-Read for Anyone in the Hospitality Industry! This book is packed with valuable insights and real-world advice. 100 Tips for Hoteliers covers everything from guest service and operations to leadership and staff motivation. Each tip is short, practical, and easy to apply — perfect for busy professionals who want to improve their hotel or hospitality business. What I love most is how the author clearly writes from experience. The lessons feel genuine, not theoretical, and they remind you that great hospitality is about consistency, care, and attention to detail. Whether you’re new to the industry or have been managing hotels for years, this book is an excellent resource. Highly recommend it to anyone who wants to raise their standards and deliver truly memorable guest experiences.

I have a small, family-run hotel, so many of the things he talks about (the huge mega resorts on private islands) don't directly apply to me. Eventually we DO want to grow to a larger hotel, and the tips he has to offer will certainly be useful. He talks about considerations like which way rooms face (east/west, etc), and how to get guests to forgive construction mess and when not to push their buttons. It is obvious that the author has traveled extensively, and has taken note of everything he thinks would be helpful. He includes countless stories and personal observations. It's easy to read and is broken down into small chapters. It's the perfect book to keep in your car or bag for quick reads. If you get this book and are the kind of person that wants an outline of "do THIS and then THAT will happen," don't expect the book to lay everything out for you. This is an awesome resource for a way to get ideas flowing in your own mind about how to set up and run your hotel.