GE Profile Opal 2.0 XL with 1 Gallon Tank, Chewable Crunchable Countertop Nugget Ice Maker, Scoop included, 38 lbs in 24 hours, Pellet Ice Machine with WiFi & Smart Connected, Stainless Steel

Purchased 03/24 and writing review in 05/25.Pros: Makes ice fast; Perfect-sized nuggets; Extra water tank is essential when you have friends over; Easy to clean and maintain, which is essential for proper operationCons: Can get noisey; Requires cleaning just about every 21-25 days, regardless of water type (tap, filtered, distilled); Does impact you electricity bill (but totally worth it).Overall: 5 stars...one of the best kitchen gadget purchases we have ever made. We have experimented with different water types to determine impact to overall operation, length of time between cleanings, and flavor of ice...all negligible. We just use tap water now, and gave up on the hassle of distilled water delivery. Pro tip - when it says to clean it, do it and don't wait. 4 cycles (1 with bleach, 3 without) takes an hour and keeps this thing purring along.

The media could not be loaded. I would’ve given this unit a five star rating until a few months ago when the unit died. You can see my video to get a brief explanation, but the problem is is the unit enters in defrosting mode for up to an hour or even up to two days or longer and then the unit just shuts off then turning the unit back on, it looks like it’s trying to make ice, but it’s actually not then after a couple of hours of making ice which it doesn’t it will then flip over to this defrosting setting and again it starts the cycle all over for an hour up to a day two days then the unit just shuts off. The bottom line is the unit will not make ice anymore no matter what troubleshooting is done and even following the steps in the manual and also from GE customer support. I meticulously serviced and cleaned the unit every 3 to 4 weeks just like the instruction said. None of it worked to prevent what happened from happening. But I’m really giving this unit probably less than one star if I could because the GE service is horrible - we trouble shot it for over a month and each time, they would send me something else to try which it failed then they would send me something else to try and of course it would fail. This went on a half dozen times before I finally just gave up because they ghosted me so GE support is terrible and if you have any intelligence at all, you would not pay this kind of price for a unit like this, knowing the manufacturer will not stand behind their products at all. Do not purchase..

This GE nugget ice maker is absolutely amazing. It cranks out a solid amount of ice and does it quickly—fast enough to keep up even during get-togethers when everyone’s going back for refills. I always have ice ready, no stress.The side water tank is generously sized, so I’m not constantly running back and forth to refill it. And it looks great on the countertop—sleek, with a soft blue light that you can turn on or off depending on the vibe.I snagged mine on sale, so the value was even better, but after 7 months of daily use, I can honestly say it’s worth full price. It’s an investment, sure—but like any good appliance, you get what you pay for. If you love nugget ice, this machine is the real deal. Highly recommend!

I love this ice maker! We use it every single day. Set up was a bit time consuming. Definitely need to run clean cycles regularly which isn’t hard to do. I think this machine will last a long time if cleaned properly at the recommended times. The cleaning light blinks when it’s due to be cleaned. The ice is just like Sonic ice and who doesn’t love Sonic ice? Would definitely purchase again. I cannot speak to the longevity because I’ve only had mine a couple of months.

Great so far pops out ice with great speed! A little pricey, hoping it will last more than a year like the last 4 I have purchased. Time will tell. So far love it!

We owned the opal for 14 months. We loved it, and cleaned it regularly following instructions. We also used distilled water because we were so paranoid about using our hard water from tap. We also made sure the unit had plenty of space in the back for good circulation. I did all the research because I wanted the unit to last.Unfortunately it stopped working after 14 months. We called service and they had us do some cleaning cycles but due to it being out of warranty they could not help us any further. They gave us the number to a local GE repair shop. Called that number but they said the unit is not something that can be repaired.This is very disappointing for something pretty expensive. We were very hesitant buying in the first place due to the expense and totally regret it now. It's one thing for the unit to break but entirely another thing for something so expensive to not even be repairable. Lesson learned. We WILL NOT BUY another GE product. I recommend you start with a cheaper ice maker first or you'll end up feeling like a sucker... we certainly do...

Love this, quick and efficient. Side tank is a must

great product, easily installed. unit does make noise so I suggest to put the unit in a pantry or laundry area. The shut off button solves the noise problem and allows you to keep the ice for hours without any noise issues. Ice quality is superior. My family is hooked on the ice. We use the unit all the time.