---
product_id: 503697194
title: "dreame H12 Smart Wet Dry Vacuum, Cordless Hardwood Floor Cleaner One-Step Cleaning Vacuum Mop Great for Multi-Surface"
brand: "dreame"
price: "€ 843.50"
currency: EUR
in_stock: true
reviews_count: 7
url: https://www.desertcart.com.cy/products/503697194-dreame-h12-smart-wet-dry-vacuum-cordless-hardwood-floor-cleaner
store_origin: CY
region: Cyprus
---

# 900mL water tank capacity 35-min cordless runtime rotating edge brush tech dreame H12 Smart Wet Dry Vacuum, Cordless Hardwood Floor Cleaner One-Step Cleaning Vacuum Mop Great for Multi-Surface

**Brand:** dreame
**Price:** € 843.50
**Availability:** ✅ In Stock

## Summary

> ✨ Clean smarter, not harder with the H12 cordless powerhouse! 🧼

## Quick Answers

- **What is this?** dreame H12 Smart Wet Dry Vacuum, Cordless Hardwood Floor Cleaner One-Step Cleaning Vacuum Mop Great for Multi-Surface by dreame
- **How much does it cost?** € 843.50 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.com.cy](https://www.desertcart.com.cy/products/503697194-dreame-h12-smart-wet-dry-vacuum-cordless-hardwood-floor-cleaner)

## Best For

- dreame enthusiasts

## Why This Product

- Trusted dreame brand quality
- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Key Features

- • **Effortless Edge Mastery:** Rotating brush targets hard-to-reach corners and skirting boards for a flawless finish.
- • **All-in-One Smart Cleaning:** Simultaneously vacuums, sweeps, and washes with real-time water circulation tech.
- • **Self-Cleaning Convenience:** Integrated brush scraper cleans itself at the push of a button—ready when you are.
- • **Uninterrupted Cleaning Power:** Cordless design with a 35-minute runtime keeps your floors spotless without breaks.
- • **Intelligent, Voice-Guided Control:** Smart mess detection adjusts suction automatically, with LED progress and voice prompts.

## Overview

The dreame H12 Smart Wet Dry Vacuum is a cordless, multi-surface floor cleaner combining vacuuming, sweeping, and washing in one device. Featuring a 900mL water tank and 35-minute battery life, it uses a rotating brush for edge cleaning and smart sensors to optimize suction. Its self-cleaning brush system and voice-guided controls elevate your cleaning routine, making it ideal for hardwood and other hard floors.

## Description

Buy dreame H12 Smart Wet Dry Vacuum, Cordless Hardwood Floor Cleaner One-Step Cleaning Vacuum Mop Great for Multi-Surface: Wet-Dry Vacuums - desertcart.com ✓ FREE DELIVERY possible on eligible purchases

Review: No issues 2 years in - I bought this in July 2023 during a prime sale. No problems yet. This is most effective if you go slow and have patience over trouble areas. Probably not recommended, but I use HOT water. I also sweep/vacuum beforehand bc I care about the appliance. It’s easy to use. It’s better for regular floor routine floor cleanings, not constant heavy duty use. I’ve lived in 2 different apartments since having this and it can clean everything in one charge. But if I move into a house no way one charge would be enough. I have a large dog and this has made floor cleaning so much easier.
Review: DO NOT BUY - Title: Beware of the Dreame H12 Smart Wet Dry Vacuum: Horrible Customer Service and Unreliable Product I cannot express enough how disappointing the Dreame H12 Smart Wet Dry Vacuum has been. What started off as a promising product turned into an absolute nightmare. I purchased this mop in February and only had it in my possession for about a month before the problems started. Initially, it worked great, but after just two weeks, the sensor for the dirty water malfunctioned. It constantly read dirty water and refused to mop. This was just the beginning of my ordeal. I contacted Dreame's customer service, and they sent me a replacement part. Unfortunately, it was the wrong part. While mistakes happen, the incompetence didn’t end there. They sent another part, but once again, it was the wrong one. This cycle repeated itself, and not until the fourth attempt did they finally send the correct part. Despite confirming the right part in their emails and having my order number and model information, they repeatedly failed to get it right. The confusion was baffling and incredibly frustrating. By the time I received the correct part and had the machine working again, it was already April. Just when I thought my troubles were over, the charger stopped working in May. I contacted customer service again, and they instructed me to ship the vacuum out for repair. I did so immediately. Now, as I write this review at the end of June, I am still without my mop. They initially told me the repair would take two weeks, but it has been nearly two months with no resolution in sight. Their customer service is beyond horrible. Their incompetent, unresponsive, and dismissive. When the mop worked, it was amazing, but the constant malfunctions and dreadful customer service overshadow any positive aspects of the product. I had seen other reviews warning about their poor customer service, but I chose to ignore them. Don’t make the same mistake I did. I am now out a significant amount of money and am in the middle of a frustrating process to get a refund. If you are considering a smart mop, steer clear of the Dreame H12. It’s not worth the headache and hassle. Save yourself the time, money, and frustration. This product and the company behind it are simply not reliable.

## Features

- [Edge Cleaning Design] Featuring a state-of-the-art rotating brush for edge cleaning, Dreametech H12 is an expert at cleaning hard-to-reach areas and near skirting boards.
- [Prolonged Cleaning] A large 900mL clean water tank, together with high-capacity battery pack, lets you clean for 35 mins* without stopping and charging. (*Runtime is based on Dreametech laboratory testing)
- [2-in-1 Vacuum and Wash] [2-in-1 Vacuum and Wash] The cutting-edge real-time water circulation technology effectively cleans hard floors while simultaneously vacuuming, sweeping, and washing them. Clean up spills, messes, filth, and dirt from all of your home's hard floors.
- [Self-cleaning] Ensuring that your brushes are constantly clean is made easier by an integrated brush scraper. Simply push the button once cleanup is over, and the H12 cleans itself so it is prepared and ready for use the next time.
- [Intelligent Cleaning] Power and suction are automatically adjusted by smart mess detection based on the mess. A visible LED screen lets you keep track of your cleaning progress at a glance, and voice instructions help you make the most of your cleaning sessions.

## Technical Specifications

| Specification | Value |
|---------------|-------|
| ASIN | B0BKZVZNNJ |
| Amperage | 3.6 Amps |
| Batteries | 1 Lithium Ion batteries required. (included) |
| Batteries required | Yes |
| Battery Description | Lithium-Ion |
| Battery Life | 0.58 Hours |
| Battery type | Lithium-Ion |
| Best Sellers Rank | #674,049 in Tools & Home Improvement ( See Top 100 in Tools & Home Improvement ) #490 in Shop Wet Dry Vacuums |
| Brand | DREAME |
| Capacity | 0.9 Liters |
| Charging Time | 35 minutes |
| Color | Black |
| Control Method | Voice |
| Controller Type | Push Button |
| Customer Reviews | 3.6 3.6 out of 5 stars (249) |
| Filter Type | HEPA Filter |
| Form Factor | Stick |
| Indoor/Outdoor Usage | Indoor |
| Is Cordless? | Yes |
| Item Weight | 20.6 pounds |
| Item model number | H12 |
| Maximum Horsepower | 0.06 Horsepower |
| Motor Horsepower | 0.06 horsepower |
| Noise Level | 70 Decibels |
| Number of Items | 1 |
| Number of Power Levels | 2 |
| Portable | No |
| Product Dimensions | 11.4 x 9.1 x 43.5 inches |
| Special Feature | Dry, Wet |
| Vacuum Collection Technology | Suction, Water-based, Rotating Brush |

## Product Details

- **Brand:** DREAME
- **Filter Type:** HEPA Filter
- **Power Source:** Battery Powered
- **Special Feature:** Dry, Wet
- **Surface Recommendation:** Hardwoods

## Images

![dreame H12 Smart Wet Dry Vacuum, Cordless Hardwood Floor Cleaner One-Step Cleaning Vacuum Mop Great for Multi-Surface - Image 1](https://m.media-amazon.com/images/I/31ZH3oUU0cL.jpg)
![dreame H12 Smart Wet Dry Vacuum, Cordless Hardwood Floor Cleaner One-Step Cleaning Vacuum Mop Great for Multi-Surface - Image 2](https://m.media-amazon.com/images/I/41EIk889owL.jpg)
![dreame H12 Smart Wet Dry Vacuum, Cordless Hardwood Floor Cleaner One-Step Cleaning Vacuum Mop Great for Multi-Surface - Image 3](https://m.media-amazon.com/images/I/41Q1qFEJabL.jpg)
![dreame H12 Smart Wet Dry Vacuum, Cordless Hardwood Floor Cleaner One-Step Cleaning Vacuum Mop Great for Multi-Surface - Image 4](https://m.media-amazon.com/images/I/41oLDnGAMfL.jpg)
![dreame H12 Smart Wet Dry Vacuum, Cordless Hardwood Floor Cleaner One-Step Cleaning Vacuum Mop Great for Multi-Surface - Image 5](https://m.media-amazon.com/images/I/51S4RioWJ3L.jpg)

## Questions & Answers

**Q: How long will H12 run？**
A: Up to 35 mins, it depends on how dirty your house is.

**Q: Does Dreametech H12 pro scratch the surface of furniture during edge to edge clening?**
A: I’ve only edged around base boards, but haven’t noticed any scratching

**Q: Does this work well as dry vac for low pile carpet/area rug?**
A: Dear customer,

With regards to your enquiry about whether your H12 Pro can be used on carpet, we have consulted with our technical team and we would not recommend using it on carpet as this could lead to the machine getting stuck or blocked.
Thank you for your understanding!

**Q: Does anyone know how to fix the vacuum if it says the used water tank is full when it is completely empty? Mine keeps shutting off**
A: Dear customer, 

Sorry for the inconvenience. 

Please use a small cleaning tool to clean the electrode sheet of the water level sensor in the dirty tank cover, and keep the filter element clean and dry, and then try to see if the problem is solved.
Hope it helps. 
Wish you have a blessed day.

## Customer Reviews

### ⭐⭐⭐⭐⭐ No issues 2 years in
*by O***N on June 17, 2025*

I bought this in July 2023 during a prime sale. No problems yet. This is most effective if you go slow and have patience over trouble areas. Probably not recommended, but I use HOT water. I also sweep/vacuum beforehand bc I care about the appliance. It’s easy to use. It’s better for regular floor routine floor cleanings, not constant heavy duty use. I’ve lived in 2 different apartments since having this and it can clean everything in one charge. But if I move into a house no way one charge would be enough. I have a large dog and this has made floor cleaning so much easier.

### ⭐ DO NOT BUY
*by I***L on June 25, 2024*

Title: Beware of the Dreame H12 Smart Wet Dry Vacuum: Horrible Customer Service and Unreliable Product I cannot express enough how disappointing the Dreame H12 Smart Wet Dry Vacuum has been. What started off as a promising product turned into an absolute nightmare. I purchased this mop in February and only had it in my possession for about a month before the problems started. Initially, it worked great, but after just two weeks, the sensor for the dirty water malfunctioned. It constantly read dirty water and refused to mop. This was just the beginning of my ordeal. I contacted Dreame's customer service, and they sent me a replacement part. Unfortunately, it was the wrong part. While mistakes happen, the incompetence didn’t end there. They sent another part, but once again, it was the wrong one. This cycle repeated itself, and not until the fourth attempt did they finally send the correct part. Despite confirming the right part in their emails and having my order number and model information, they repeatedly failed to get it right. The confusion was baffling and incredibly frustrating. By the time I received the correct part and had the machine working again, it was already April. Just when I thought my troubles were over, the charger stopped working in May. I contacted customer service again, and they instructed me to ship the vacuum out for repair. I did so immediately. Now, as I write this review at the end of June, I am still without my mop. They initially told me the repair would take two weeks, but it has been nearly two months with no resolution in sight. Their customer service is beyond horrible. Their incompetent, unresponsive, and dismissive. When the mop worked, it was amazing, but the constant malfunctions and dreadful customer service overshadow any positive aspects of the product. I had seen other reviews warning about their poor customer service, but I chose to ignore them. Don’t make the same mistake I did. I am now out a significant amount of money and am in the middle of a frustrating process to get a refund. If you are considering a smart mop, steer clear of the Dreame H12. It’s not worth the headache and hassle. Save yourself the time, money, and frustration. This product and the company behind it are simply not reliable.

### ⭐⭐⭐⭐⭐ Good vacuum mop
*by A***F on December 6, 2023*

After doing a quick google search I ended up purchasing this unit (H12). The only comparison I have is the Bissell cross-wave (so keep that in mind while reading my review). I thought the unit was very heavy but solid quality. I went through 3 Bissell machines in 2 years because they kept falling over and eventually breaking. The initial battery life did NOT last my entire home and the battery took a good while 😫 to recharge enough to finish my formal dining room (I say this as a person coming from a corded unit) The unit did remove a good amount of dirt/debris from my floors but I also noticed it did NOT touch the grout lines (we have the square tiles with larger grout lines 😩) When initially starting the unit I wasn’t sure if it was cleaning, I had to lean over to check for a glare on the ground 🙃 so it definitely removes any excess water I had to clean/refill the canister 4 times which seemed excessive as well Over all I’m happy with the unit and found it did a better job than me wishing I would mop 😅

## Frequently Bought Together

- dreame H12 Smart Wet Dry Vacuum, Cordless Hardwood Floor Cleaner One-Step Cleaning Vacuum Mop Great for Multi-Surface
- dreame Cleaning Solution for H12 PRO, H13PRO, H12, H12 Dual, H11, H11 Max, and M12 Wet Dry Vacuum Cleaner (16.9 OZ)

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*Product available on Desertcart Cyprus*
*Store origin: CY*
*Last updated: 2026-02-23*