TMEZON 7 Inch Wireless/Wifi Smart IP Video Door Phone Intercom System Doorbell Entry System with 1x1200TVL Wired Door Camera For 1-Family house

There are many products under the same listing. This review is for the "TMEZON 7inch Wireless/Wired Wifi IP Video Door Phone Doorbell Intercom Entry System with 1x1200TVL Wired Camera Night Vision,Support Remote unlocking,Recording,Snapshot" model.I was after a video intercom system for my new flat. Most traditional ones have a monitor and an doorbell unit connected with a wire. A newer technology (such as Ring and Skybell) works via an app allowing remote monitoring and unlocking. I considered getting one of these and attaching a cheap tablet on the wall to work as a fixed monitor (with the added advantage of additional functionality like other home automation apps). But I was concerned about reliability of such as system as I would rely on a working and fast Internet connection from end to end including the app's server, and still there's always a small lag compared to a direct wire connection, which for a simple intercom system would be very annoying. Ideally I wanted to have both options, and there's no reason a company can't provide both. However, after extensive research, the ONLY product that I found that had simultaneous wired connection to a fixed monitor and door monitoring/control via an app is this one. So I decided to give it a go.There were a couple of issues in the beginning. Firstly, the power supply (which converts the mains voltage from 120/240volt to 12volt that the device needs) was a US one, not UK one. So I had to get a UK one (or rather a universal one that I had it hardwired to the mains). The seller gave me a refund for the cost of that converter, which I appreciated. Secondly, the video did not show up, only audio. This was tricky to resolve. The first suspicion was wrong wiring. The instructions included with the device were not very clear, and the seller sent a amore detailed Word document (I believe that this is now included straight away with the device - if not, ask for it). There is a potentially confusing part where the yello/white colour coded cables from the monitor have to be wired with the opposite colour on the other end (white to yellow and yellow to white). This was not the issue in my case though, so I kept searching. When I measured the voltage on the doorbell unit, it was reduced by 1 volt compared to the monitor (less than 11 volt compared to the 12 volt required). This could be due to a faulty unit (somehow not drawing all the required voltage) or bad wire, or long distance (about 20 meters from end to end), or a combination of the above. The seller was very responsive to my communication trying to resolve the issue and at some point they sent me a replacement unit. To cut a long story short I ended up installing everything from scratch. New wire from end to end with the new unit. And it finally worked! The bottom line from this experience is that even if there are teething or quality control issues, the customer service overcomes them, so thumbs up for that from me.The product works as expected on the fixed wired connection. The picture is not very high quality but it's definitely fit for purpose. You can see who is ringing the bell and so you can open the door to friends visiting or even parcel deliveries straight away. Voice communication also works well in case it's needed. Nothing to mention here really.There's one problem: the doorbell sound is not loud enough. It's adjustable but even at the loudest setting is not heard from the bedrooms (7-10 meters away behind one or two doors). So here's where the app should help. The reason I went for this product out of the myriad other video intercom options is the app working simultaneously with the wall monitor. So I installed it on my phone (Android) and indeed it works. Kind of. There are issues. Yes, when someone rings the bell, you do have a popup message on your phone and you can tap to see the live video monitoring, talk to them and/or open the door. BUT sometimes there's a considerable delay, to the point of seeing the message after the person has already been let in by someone operating the wall monitor (!), or worse after they have left having had no response. Sometimes the app keeps ringing for a while despite tapping cancel, which can be annoying. And it's draining the batter quite a lot.As my primary requirement, the must have, was the wired connection, I can live with the app issues, hoping that over time they will be ironed out. It's not a solid 5 star product, more a 4.5 star one, but I round the rating up to 5 stars as it's the ONLY product of its kind, at a price that is well below products that offer reduced functionality, so excellent value for money, and because of the very responsive customer service. Ring and the likes are more expensive and they don't even have a fixed monitor (yes, I'm sure they have much better apps, but still). I do hope the app improves over time (entirely software issues, so I can't see why not) so that it becomes a solid 5 star product.Pros:- Simultaneous hard-wired wall monitor and app connectivity- Very responsive customer support- Excellent value for moneyCons:- Poor app, needs a lot of work- Low max bell volume

Installing the system is easy enough even if the instructions are not written in clear English. However, the picture quality is poor and the sound has a massive amount of hiss and is virtually unusable. Then we have the App. This is complete and utter rubbish and does not work at all. Once you manage to work out how to install it, you can not talk to the person ringing the bell. When the app is running, the inside monitor does not work either. It is not possible to connect 2 mobile phone users. I recommend to avoid this product - I really wish I had not wasted my weekend installing this. I feel cheated and that I have been miss-sold this product as it does not do what was promised.

Installed this just under a year ago and in the whole it has worked pretty good.I get alerts on my phone, but most times by the time I have unlocked it and gone onto the app the caller has left.If they are still there, I can have a conversation, but the time delay makes it a little difficult..Using the video monitor is easy and the picture, sound and conversation is great.I have a memory card in that takes a picture of the caller, but cannot access this via my phone and have to take the memory card out and put it in my computer to see the pictures. This may be something I'm doing wrong, but not sure.I've recently had a problem with the button on the bell sticking and when I went back to Tmezon, they have said they will send a new one. Hopefully this will solve the problem, but just a pain to have to take the bell off and re-wire a new one in.Overall, its well worth the money and I would recommend it.

Sd card record doesn't work properly. If you want to use for playback I don't recommend.But You can open the door by phone. Don't forget only 1 phone can connect the door bell camera. 2. Phone can not connect the call at the same time.I use 2 video door bell in the same monitor. Video became black and white which is door bell connected by 30mt cat5e cable.Basically working well but don't expect magnificent results.

I bought this product for my Mum who is an Elderly Lady and lives alone.The product is neatly and well boxed, containing all you need to set up, though the wire could be longer and is only about 600mm long, so limits position unless you have coms cable and a soldering iron etc.The set up and install is relatively simple if you have some basic skills in DIY. It literally is a plug and play system. After making the needed penetration for the door bell cabling it was up and running in 20 minuits, and works very well. The microphone in the door bell his very sensitive and picks up well as does the camera that has a very clear image. I have yet to hard wire the ethernet though.All in all it's a great product and very well made. The door bell components are aluminium not plastic, which is of importance in terms of being robust. Seriously would have given this 10 stars!It is not the cheapest option but I dont resent paying the price at all.Overall I can recommend without reservation, and I'm fussy

A really great bit of kit which works straight out the box. Connecting it to the internet, I found confusing and too technical and it still does not work properly with my phone but as a standalone intercom it is great and just what we wanted. You can buy this with or without the wifi. If I had a choice now I would buy it without the wifi.

Installed this product over a year ago as a replacement for a product which had worked well for 15 years but was now weather worn and now obsolete. Tmezon had to replace the camera within some months and all appeared well. Over the last months the monitor had started to fail, the doorbell stops working and the monitor had to be powered off and on. Video cannot be picked up from the SD card and TuyaSmart hangs when trying to retrieve video. Monitor has to be powered off. I have emailed Tmezon three times asking for support but have been ignored. £175 for 1 year of faulty use.