As a electric foreign trade companies which is in line with women high heels , EKS is not just making shoes , but devoting herself to discovering the beauty of women . We have a strict QC System , all shoes need to be checked 3 times before shipping out(Incoming QC,In Progress QC,Finally QC) .Elegant style , high quality and attractive price make us different .Emotion makes perfect .Q1?What should I do if shoes are NOT FIT ?We will full refund you or send you a new pair shoes immediately if shoes have any issues about quality , color or material . As for the size issues , our sizing chart is exactly the same like Amazon , please do pay attention to it .Q2: When do I expected to RECEIVE my shoes ?We usually ship shoes in 5-10 days . Faster shipping or an urgent needing is available, please email us in detail .Q3: When will I receive RESPOND after send you an e-mail?All email will be replied within 12 hours , except weekend .Any further question , please feel free to contact us , we are always here to serve you .
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