Windows 10, Dell Optiplex Desktop PC, Dual Core, 4GB Ram, 160GB Hard Drive, DVD (Renewed)

A great value way of obtaining Windows 10 for only a little more that the cost of the software, whilst avoiding the hassle of trying to install it into an existing computer. My unit was supplied by PCsandParts, a trading name of CFA ltd which is an authorised Dell refurbishment partner. The unit had a 2.9GHz processor and a DVD writer installed, so above the guaranteed spec. Came well packaged and apart from a bit of dust in the crevices of the casing and a couple of marks which wiped off with a damp cloth, it looked as new. The lid on this Dell SFF machine is held on by a spring catch and so I had a quick look inside and it was very clean. It all worked fine out of the box and I was able to reinstall Office 2010 from my original CDs. The only issue was Outlook 2010 which requires a download of Hotmail connector to synch calendars with other windows devices (I have a Windows phone), and for some reason you have to delete the outlook.com account and reinstall it for Outlook to accept the account password. I was able to export all my Outlook e-mail files from my old machine and import them into this one, so I'm very pleased because I've got all my old files transferred. My old Vista machine was creaking - it was slow to access internet pages and would not print from any Office documents or from Chrome/Firefox/Explorer browsers. On this machine my internet page load speed is much better.

Excellent delivery packed really well. Working fine and pleased with the price and condition. Thanks very much

good pc tower for surfing the web, you tube etc.which works fab with google chrome.simple to set up and had to wait the expected few hours for the updates from adobe and windows 10.DPD delivered the item and i liked their email updates and text updates.

I bought this for word processing. It's quite slow but okay for simple tasks, so I guess it's good value. The first one had to go back with a fault. Replaced with no quibbles.

Very disappointed overall. On contacting customer services, which has very restricted hours, I was told that I should open up the computer to check that the ram chips were properly seated as they often come loose! I have been using and upgrading computers since the quips, and have never been advised to open a computer as this normally voids the warranty. The problem was that the monitor would not receive any data, and remained blank! After recording a pledge that the warranty would not be voided by opening the "box", I found the ram properly installed, with the resting clips in place. After cleaning event plug and socket, the monitor did eventually work, however, as the screen flickered, which is unacceptable, indicating a faulty connection somewhere in the electronics, I have decided to cut my losses and return t he item, it isx notg acceptable to expect a customer to undertake work on the internals. In 30 years of sending and recieving computers by courier, this is the first time I have heard of a component, held in place by secure clips, needing to be repeated by a customer, who, let's face it, is unlikely to use an anti static grounding lead at least, an d repair a problem with a supposedly refurbished machine. I have performed anumber of window installs, but on checking the Microsoft label, the first set of digits have a non removable sticker over them, making it impossible to register the install. With a flickering screen, and now the possibility of being unable to register the operating system to me, leading to my returning the system. The fault lies not with Amazon, who provided their normal high standard of service, but with the refurbished. Dell produce very good machines, so I put the problem down to the seller. It is, to my mind not acceptable to expect a an unqualified customer to repair a machine, possibly voiding the warranty. Their tech support is only available via e mail, hardly an easy way to resolve a problem when e mail for many, is only available through their computer. Not everyone uses a phone, or wants to use a phone for this purpose. Frankly, their customer service is very restrictive, and far from easy to use to resolve a problem. They will not be receiving my recommendation, except as an example of how it should NOT be done.

Perfect budget machine for hooking up to a telly, and media keyboard. Some minor issues - i) came with a clover lead, whereas it needed an iec, ii) the dvd module wasn't fitted properly, and had slipped back into the case, iii) the front facing fan had quite a bit of dust packed in, however these were easily remedied. I would have removed a star for these, but...the DVD is RW ! Have the star back ! It also seems to have a choice of Win7 or Win10. I am still generally sticking to Win7 on other computers, so its nice to have a budget one to practice Win10 on.The niggles might have been frustrating for somebody not comfortable with opening it up, and not having a spare power lead handy, but for me it is really good, and well worth it.

Was slow machine,

Received item on time. Almost immaculate condition, just a little scuff on the back so nobody would every know. Very easy to set up and very fast compared to old unit also extremely quiet. Very pleased with the item