IRIScan Desk 6 Pro-Professional Color Document,Book Scanner,Auto-Flatten & Deskew,21MP,Capture 11x17in,136 Languages OCR,Text to Speech,PDF/Search,PDF/Word/Tiff/Excel,Video Distance Learning,Win&Mac

We used this to scan cover pages of about 4000 books that were turned in for reuse. There was some learning curve, once we got the hang of it, we got everything documented and information available to all in no time.Few tips: (Book Mode)a) Having the camera in front of the monitor, helps to align the spine.b) Used the auto scan feature so do not have to press any buttons.c) Used curve fitting for the cropping.d) Review the images before exporting. Go into the edit mode and if necessary change the cropping to straight fit and if necessary manually adjust the image cropping. This gives insight which algorithm (straight vs curve) to use in the future based on the book. We didn't have to do much. This step does save lot of grief on those few images that don't come out right (It's the nature of these algorithms and no one algorithm is always right).e) Export the images.We plan to get a 2nd camera to help with project in a different location.Giving it a four, documentation can use some help.

I'm on a Mac. I setup my IRIScan Desk 6 and downloaded the software. When I opened the IRIS app, it gave me a message; "Device not detected. Restart your computer and try again. If problem persists, contact customer service." I rebooted my computer, still nothing. I checked my camera permissions, it was setup to allow the IRIS device. I checked my computer's USB device report, the IRIS device was showing connected. I opened another scanning software; it detected the IRIS scanner and it worked. (My other scanning software isn't a good option for a camera-scanner. I need to use the IRIS software.)I've read reviews from Mac users here: in spite of the advertising the IRIS software has problems or doesn't work on Macs.Then I found out: IRIS only offers customer support by email. They warn it usually takes 2 days to get a response. Tech support by email is totally inefficient; you send and wait 2 days, they respond with the wrong answer, you send again and wait 2 days, they respond asking more questions...that takes too long. No chat? No phone line?I immediately packed up the IRIS scanner and hit "return order" on Amazon. I just dropped it off at the nearby Amazon return hub. I'll get my refund in less than 7 days. That's a whole lot quicker than waiting for them to troubleshoot and fix the problem.

It did provide a fast scan and lightweight device, but quality is not good as tradition scanner