6G 128G Touch Screen Car Stereo for Toyota Highlander 2014-2019

So glad we bought this! I was looking for a good year however all other products didn’t give me much confidence from reading the reviews. When I saw this one the only downside was the lack of instructions. I’m somewhat handy and found multiple videos online so figured I’d go for it because we were tired of not having CarPlay. I watched the videos I found and between that and using common sense I got it hooked up! Amazing overall!! Here are some pros and cons of this particular unit and from the videos I saw seem to be consistent across the board hovering the pros way outweighs the cons in the end. Also, the customer service is probably the best I’ve ever experienced. I had multiple little questions ranging from how to install to how make it do certain things and they always answered my questions within 24-48 hours with very detailed responses which was so awesome! Note: we got one for our 2019 Toyota Highlander SE. Pros: - Larger screen - Great screen resolution - Apple CarPlay. Also does Android if you have that. - Tons and tons of audio settings if your into tweaking all the settings. If not, still has the options - Touch screen that’s very responsive with very little to no lag. - All steering wheel setting work exactly as before. Note: had to reach out to customer service to figure out how to get some things swapped. When I pushed up it would go down on the screen. Again, lack of user knowledge and instructions but they helped me quickly. - Siri works great and responds very well to prompts through the unit. Cons/things to at least know: for my car anyway - No longer shows the navigation on my instrument cluster like the factory one did. No big deal because the navigation now is 100 times better on the screen. - No longer allows the use of the backseat intercom setting. I thought it was fun however never really used it before. - sometimes struggles to connect to phone if both my wife and I get in the car with our phones. It defaults to the last phone if you’re both there and if you try to change it with you both sitting in the car it struggles. Slightly frustrating at times but doesn’t happen often. - if you get in the car and your spouse was connected last you sometimes have to drive 100 yards or so away before it can’t connect to their phone and then connects to yours. - the little microphone it comes with for talking to it doesn’t have the best adhesive. In the end it’s not a big deal cuz it still hears me. Talking on the phone car be not the best quality through the mic however that probably has to do more with where you place the mic. I placed ours down by the usb ports vs up on the windshield corner where it would probably work great. Overall I’d tell anyone to buy this!! As with all things it has little quirks however the pros way outweigh the cons and the customer service is amazing so it’s a huge win and upgrade for our car. The kids love it too.

This might be a little long but I have to tell the whole story. The first order was talking forever and I canceled it but wanted this radio. After weeks of waiting for it to be shipped I just got tired and pull the plug. I wanted this unit to add a few upgrades to my Toyota Highlander. I was excited to have found this and was hoping it would really work out well. After cancelling the first order I decided to try it again. The second unit came and went in without too many hassles. The first time I started the unit I couldn't get on line. After much work and contacting Support it did connect but it was never right. It would drop and if did connect the signal was weak. The AM/FM receiver stopped working after a day and things continued to get worse. No Android auto, no radio no navigation. I returned the unit. After all the rereading and research this was still the biggest bang for the buck and seemed to be a simple install so I thought I would take another chance. I thought for the money and all the rave reviews maybe I got a lemon and the next one would work out. The third Ts-10 came on time, and I installed it in 30 minutes without any problems. While sitting in my driveway I connected to my home network ( the first radio would not connect there.) and I even stated watching You Tube videos. The AM/FM receiver sounds strong and clear. Android Auto connected both wired and blue tooth without any trouble. My steering wheel works. All the buttons do what they did before the new radio. The touch screen is bright, responsive and reacts fast. I have all my settings for the car and the radio that were there before. My Phone works well and sounds great. For the money this had everything. The back up camera works well and looks clear. That was the hardest thing trying to figure out which connection to use. The wiring harness makes it fairly simple. Yhe hardest part was taking all the trim off but in hind sight even that wasn't a real problem. IF you have some experience with tools it should go in easy. Most importantly their support is very very helpful. They try hard to help you make it work sending messages pictures with arrows where to plug things in and links to videos that show you how others put things together. The last one is working well so far. They have contacted me asking me again if it was working out and if they could help. So far, I'm happy with the head unit.

Overall I'm extremely satisfied. I tried to replace my stock 2017 highlander radio with a less expensive one than this, but the lag times and software issues were unbearable. This unit, on the other hand, was easy to install, came with better instructions and when i had one installation issue, they provided expert guidance within on day and my problem was solved. I've had it in my car for 3 weeks now and am very happy with the look, function and enhanced performance.. GPS apps and CarPlay work very well and the size and clarity of the screen are perfect for my old eyes! I'd looked at options from other vendors but they were all at least twice the cost as this with much more complicated installation requiring separate orders for installation cables and hardware. This appears custom-made for my car with no appearance of aftermarket installation.

There is no way to contact the company directly, so I’m hoping to reach them here. Viabecs can see the update that I made which has made the radio on the usable. hopefully have a way for me to revert back to older firmware. I’ve reset it several times still have this issue. The unit has been flaky for the two years or so that I have used it. Sometimes it disconnects sometimes it doesn’t like to connect. The recent problem is, I made the mistake of updating the firmware now it takes you to a screen that does not pair with the unit. You have to select an item and then enter a passcode then it does not pair automatically ever now. A real pain in the ass you will not believe this, but I installed the Viabecs car stereo and it did not work. Worst of all it made all the warning lights come on, and the air conditioning does not work now. The unit made my car undrivable by disabling all the CAN bus systems! Even after I put the old radio back in. I spent over 8 hours trying to fix it and had to drive 40 miles to find a specialist to fix it. I was without the vehicle for 7 days. IT WAS ONLY AFTER I POINTED OUT SOMEONE ELSE HAD THE SAME ISSUE Viabecs OFFERED TO PAY FOR THE DAMAGE. Here is another person who had the same issues: Joseph and I have the same problems! His review is what happened to me! I have $600 worth of damage so far! Please help pay for the damage your unit caused! https://www.amazon.com/product-reviews/B0CM5QN69K/ref=acr_dpx_hist_1?ie=UTF8&filterByStar=one_star&reviewerType=all_reviews#reviews-filter-bar Joseph 1.0 out of 5 stars Garbage Reviewed in the United States on March 7, 2024 Verified Purchase Plugged this into my Highlander. It popped the radio fuse and did a bunch of electrical damage to my vehicle. Never powered on and never worked. Now my vehicle is at the dealership getting about $1000 worth of repairs…

I recently installed this aftermarket Apple CarPlay upgrade, and I couldn’t be happier with the results! The installation and setup was easier than expected, and it integrated seamlessly with my car. The display is crisp and responsive, making it a breeze to navigate through apps like Maps, Music, and Messages. The responsiveness of the touchscreen is top-notch, and the voice control with Siri works flawlessly, letting me send texts, make calls, and control music without taking my hands off the wheel. The wireless connection is fast and reliable – no annoying lags or dropouts. It’s a total game-changer for my driving experience. Not only do I have access to my iPhone’s key features, but the interface is also clean, user-friendly. I’m especially impressed with how much this upgrade has modernized my car, making it feel like a brand-new vehicle without the hefty price tag of a factory-installed system. Being said that, If you’re considering upgrading to Apple CarPlay, I highly recommend this unit. It’s affordable, easy to install, and works like a dream!

Has good feature but terrible screen cannot see it during the day no contrast to it

IT'S ALL FUN AND GAMES... until customer support has to stand up for it promises. ViaBecs customer service did so in spades!! From the multiple times a day emails responses, to the in-depth troubleshooting with pictures, customer support exceeded customer commitment every step of the way. They eventually narrowed it down to a faulty head unit. I exchanged the unit through Amazon and the new one proved to be the solution. VERY IMPRESSIVE! The unit itself is well designed, integrates exceptionally with the factory features, and looks great. The large and helpful library of technical videos on the "ViaBecs Experts" Youtube channel was reassuring before the purchase and made installation and setup a breeze. Plenty of other feedback represent the competitive advantage of the unit well.

I've had this for a year now. Microphone for phone never worked, quit trying to fix it. Also, can be very glitchy. Never try to play back a text do any other task while it's playing music from Stotify, you'll never get the music playing again until you shut off the car and reboot. I got this so I could have navigation on the screen and that works okay. Also glitchy but I've gotten use to it.

Fantastic upgrade for my 2014 Highlander LE. I hired a technician to install it, and he had zero issues doing so. He also said he really liked the product. Out with the old, in with the new!