PEAKTOP OUTDOOR 12x20 ft Heavy Duty Carport with Removable Sidewalls, Portable Car Canopy, Garage Tent, Boat Shelter with Reinforced Triangular Beams and Ground Bar, Beige

TLDR: Worked great until the wind body-slammed it upside down, it took the hit surprisingly well, customer service was excellent and quickly sent replacement parts.The words "heavy duty" and "severe weather conditions" plus the positive reviews are what led us to buy this particular carport. We live in a very windy area that gets a fair amount of snow, so I knew we had to really make sure it was anchored, so I bought some additional stuff to try to really keep it locked down - more weight bags, stainless steel U-bolts to connect to beefier ground anchors - these things: https://www.amazon.com/gp/product/B08LZL156F/.It was very easy to assemble, but where we had to put it made it very challenging to get the left side anchored as well as I would have liked. We got some extra weight bags to help hold it down, and it worked fantastically the entire winter (see picture). In the spring some runoff softened the ground and a very strong gust of wind picked up the carport and because the right side was still anchored it flipped the whole thing on its head, and it really looked like it had been completely trashed. Upon further inspection, all the tarp-like material was fine and most of the metal parts were fine - we had a total of 10 parts that had been damaged - 3 of one type of tube, 3 of another, 2 of another, and one each of two types of connectors. We disassembled everything and put it away so no further damage would happen.As winter approached again we were trying to figure out our options and I decided to try to contact the company. This was the hardest part of the process since I couldn't find any contact info for "Peaktop Outdoor" online. I eventually saw something on a review of one of their other products - it's shipped by "Overwhelming," and the reviewer mentioned something about going through Amazon to get to their customer service. I eventually figured this out (and feel slightly embarrassed that I hadn't noticed this before).If you look at the top of the item listing, you'll see the name of the product (and some other stuff) then a horizontal line, then the price (and some other stuff) and another horizontal line, then a section that is easy to gloss over called "Delivery and Support." The 3rd icon there ("Customer Support") opens a window that gives you a "Contact us" link. I used the Amazon built-in chat (which is more like an e-mail messaging thing) and explained the situation. 12 hours later I got a response from a person named Jenna with an image of the parts list and was asked to identify what was damaged. The next day I figured out the quantities of each part and sent that info back and about 12 hours later I was given instructions on what Jenna needed in order to send replacement parts. I asked for clarification because the process was a little unconventional, but Jenna easily answered my question and in short order the replacement parts were on their way.Jenna sent me a FedEx tracking link and the evening the parts were delivered she sent another note to verify that I'd gotten everything and that it was correct. I checked out what had been received and it was spot on.We have yet to set it up for this winter but feel confident that if we can get it anchored equally well on both sides that it will serve our needs as well as it did last year.One last note on the flipping - the wind here is stupid strong. We were watching when the carport was picked up - we had full, extra-large weight bags on all 8 legs and the wind STILL picked the whole thing up.

The poles on this were very sturdy. Good thickness on the cover. It was a breeze to put up with three people.

Solid construction easy to assemble, I was able to assemble the entire thing by myself. Good quality tarps only issue I had was 6 of the poles were damaged with large dents. I contacted the seller they were very helpful and agreed to ship me new poles the next day. Other than that I am happy with the purchase!

Approximately five months after I received this and had it set up, we had some winds. I live in Southern California, so we get winds, but they’re never that strong. With this wind it not only pulled the polls out of the ground, bent the poles, which caused it to go through the canvas part & rip it, it banged and dragged it against our car, scratched it up and dented it. There was over $14,000 in damage to our vehicle. I sent an email to the seller, and after explaining it was completely damaged & a ruined, they only offered to send replacement parts. I responded by saying I wanted a complete refund, that there was nothing salvageable. Additionally, I would never trust it again to not cause further damage to another vehicle. And they refused. Now, even though it says it’s a warranty for one year and it hasn’t been a year, they tell me it is out of warranty. I don’t trust or like a company that can’t stand behind their very expensive product. I do not recommend that anyone buy this product or buy from this seller. So not only am I out the money I paid for it, I am out the cost of paying someone to set it up, then come out and tear it down, and pay for the damage to the truck.

This is probably a fine protection tent for a one day event, but my wife wanted a winter season car port for next to the barn. I got this, thinking it would serve but it ripped itself a new one at the first wintery mix rain storm of the year. The metal bracing tore out and bent over. The tiny little stakes tore out of the ground and smashed her car windows. The only thing that save her car body from getting totalled by flying debris beating it like Loki at the end of avengers, was one remaining rope I had tied to the barn foundation. I can't fix or tear this trash down until the rain stops and I'm really angry right now. I'm not angry at the manufacturer. I'm angry at myself for buying this thing and thinking it would work for a season. Waste of my money and now I have to waste my one day off redesigning, fixing, and cleaning it up too.I'm going to try and anchor it with 3ft rebar spikes, for now, and shore up the ripped pipe with plumbing parts when it's safe to stand under it again.What this design needs are some cross members to keep the lower legs from pushing towards each other when the wind balloons out the sidewall. There's no shear strength in this design at all.I tried to fill buckets with sand for each leg and the wind lifted that up and dumped it out.. no good.With the climate around here changing so drastically the last couple years and wind picking up to speeds normally seen in hurricanes down south, I can't see this tent being anything other that a nice idea with a terrible outcome.Only buy it if you live in an area with no weather.