Sometimes companies won’t offer much support unless you bought it directly from them, is this one of those cases?

I bought this printer through Amazon. There was a feature on it that wasn't working so I called Epson Customer Service. They said it looked like the printer was defective so they sent me a new one while the one I bought from Amazon was in transit using Fedex. Plus, Epson paid for the return postage. Now, that's one fine Customer Service Department!!!

What's the Max. paper thickness it can print?

I print 140lb card stock on it daily

Is this printer a good choice for photographers printing photos?

I couldn't be happier with this printer. You must use quality photo paper. I really love the large prints you can't get with a standard printer.

Does the ink come with the expression photo hd xp-15000?

Yes, it comes with 6 ink cartridges in the box.

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Description

🖨️ Elevate your workspace with pro-quality prints that demand attention!

COMPACT POWERHOUSE - 30% smaller footprint fits perfectly on your desktop without sacrificing performance.
SMART INK MANAGEMENT - Amazon Dash Replenishment ensures you never run out of ink—stay ahead, always.
EFFORTLESS PRODUCTIVITY - Auto 2-sided printing and 200-sheet front tray handle large projects with ease.
EXPANDED COLOR SPECTRUM - 6 individual inks including Red & Gray for richer hues and enhanced B&W depth.
STUNNING ULTRA HD PRINTS - Produce professional borderless photos up to 13" x 19" with vibrant color accuracy.

The Epson Expression Photo HD XP-15000 is a wireless wide-format printer delivering ultra HD borderless prints up to 13" x 19". Featuring a 6-color Claria Photo HD ink system with unique Red and Gray inks, it offers an expanded color gamut and superior black-and-white photo quality. Its compact design is 30% smaller than previous models, fitting easily on desktops. With a 50-sheet rear specialty tray, 200-sheet front tray, auto duplex printing, and Amazon Dash Replenishment for ink, it combines professional-grade photo printing with smart, convenient features for busy professionals.

Specifications

Product dimensions	30D x 37.6W x 17H centimeters
Controller type	Android
Maximum Media Size	A3
Power consumption	24 Watts
Included components	1
Print media	Card stock, Paper (plain)
Scanner type	Photo
Max input sheet capacity	200
Max copy speed (black & white)	20 ppm
Compatible devices	PC, Tablets
Maximum color print resolution	4800 x 1200 dpi
Sheet size	Letter, Tabloid [NA]
Maximum black and white print resolution	300 dpi
Colour depth	48 bpp
Dual-sided printing	Yes
Wattage	24 watts
Item model number	XP-15000
Manufacturer	Epson
Color	Black
Form Factor	All-in-One
Standing screen display size	2.4
Processor Count	1
Graphics Card Description	Integrated
Connectivity Type	Wi-Fi
Wireless Type	802.11bgn
Number of USB 2.0 Ports	1
Number of USB 3.0 Ports	1
Number of Ethernet Ports	1
Voltage	100120
Hardware Platform	PC
Operating System	Mac, Windows
Are Batteries Included	No
Item Weight	8.48 Kilograms

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.