cap screws on when water not frozen, pops off and will not screw on when frozen. Filled to recommended marks. What am I doing wrong?

This is due to the water getting into the threads before it freezes. Unfortunately every time you pour out the coffee, the water inside goes right into the threads. They could design the threads to be water tight, but that isnt the case currently so we just have to deal with spinning top and water gushing into our coffee.

Does this fit under a Keurig mini?

No it wouldn't fit under the brew spout of that machine to our knowledge. Most full size single cup brewers it can - the product is 6.75" tall so with clearance greater than that it's in the clear.

How easy or difficult is it to clean? How do you clean it?

It is very easy to clean. I clean it a few times a week. Couldn't be simpler, just unscrew it and throw in the in the dishwasher.

Can anyone tell me how long it needs to be in the freezer to be ready for use? Thanks

6-12 hours for the initial freeze. Time will be dependent on water temp and freezer temp. Refreeze times are much faster usually.

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❄️ Chill Smarter, Sip Cooler — Your 60-Second Beverage Gamechanger

MULTI DRINK MASTER - Not just coffee—chill tea, wine, juice, or cocktails without watering down your favorite beverages.
SLEEK SLATE BLUE DESIGN - A stylish, modern addition to your kitchen arsenal that stands out and fits seamlessly into your lifestyle.
UNIVERSAL COMPATIBILITY - Fits all coffee makers and brew styles, from single-serve pods to drip machines—your morning routine, upgraded.
INSTANT CHILL ZERO WAIT - Transform hot coffee to iced perfection in just one minute—no ice, no dilution, no hassle.
DURABLE DISHWASHER SAFE - Made with stronger, chemical-free materials that are fully dishwasher safe for effortless cleaning.

The Hyperchiller Elite Gourmet Beverage Chiller is a patented, chemical-free device that cools hot beverages by over 130 degrees in under a minute without dilution. Compatible with all coffee makers and brew methods, it features a 12.5 oz capacity and dishwasher-safe design. Beyond coffee, it chills tea, wine, and cocktails, making it a versatile, durable, and stylish tool for busy professionals seeking fast, fresh, and flavorful cold drinks.

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