iBUYPOWERPro Gaming PC Computer Desktop Trace 4 MR 9340 (AMD Ryzen 5 3600 3.6GHz, AMD Radeon RX 5500 XT 4GB, 8GB DDR4 RAM, 240GB SSD, WiFi Ready, Windows 10 Home)

Update less than one year after delivery (8.5 months): the included SSD died. But let's backtrack for a moment. The past week I've had this computer randomly reboot on it's own (not from system updates) like there had been a power glitch. Then it was very laggy off and on while simply browsing the web. Then it was laggy off and on while opening programs. And then the SSD died. Cool. Hopefully the new SSD I just purchased as a replacement will resolve all of these issues. Otherwise, I'll have to purchase a new motherboard, too.Sadly, I removed yet another star from this product. It's now 2/5.***********Update less than a week after delivery: I re-opened the case to install my old HDD as another storage device and found that where it should be installed it can't be. The power cable isn't long enough. It's ALMOST long enough but it just won't reach. Also, the original MB connector for the included SATA SSD is loose and barely connected. I don't know enough about how motherboards are manufactured to suggest how it could be repaired. It likely needs re-soldered AND glued to the board. Also, I did manage to get the LED colors changed from rainbow. I had to install the now unsupported ASUS utility called Aura. It's no longer being updated or maintained - but it's the one that actually controls the included case LEDs and it also controls my RAM LEDs. After uninstalling the other LED programs I had downloaded (per the reviews here on Amazon) I was able to get the LEDs to stay stable at what I had set them to be. I chose red with about 20% brightness. I love it! It's not super bright but definitely noticeable and beautiful.As of right now - to find the Aura program you can go to https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Lighting_Control_1.07.79_V2.2.zip According to Asus it is the last updated version of that app - and they are no longer updating it. They want people to use Armoury Crate which is their newer all-in-one LED controller but the Asus Prime A320M-K isn't a board that is supported because it naturally doesn't have addressable LEDs, hence the addition of the Addressable RGB LED board.I downgraded my rating from 4 to 3 stars because of the motherboard connector being barely attached. I'm surprised the SSD was still working as it is my boot drive. Since moving to a different SATA connector I have only 3 instead of 4 just because I can't repair it myself and it's not worth it to return the computer simply because of ONE connector falling off. I would have liked to be able to use it but it's not necessary for me at this time. I do plan on upgrading the motherboard within a year.***********Update to the sleep/wake issue: It hasn't resolved, so I disabled the ability for the computer to sleep. I keep checking for BIOS updates and Windows Updates, driver updates of all kinds - nothing so far.Gaming: This computer does a fantastic job with the games I play. There was some stuttering on 7 Days to Die (Steam) when a friend was also playing with me, but by turning down some of the settings to medium and high from Ultra it resolved the stutters. It didn't significantly reduce the texture quality or other visuals to make it seem blurry or obviously lowered in quality.And another update to the M.2 situation - this board doesn't have any other M.2 slot - I re-verified while I had the case off. I thoroughly looked - the only one is the Wifi card - and they are incompatible with each other. I can't put my M.2 NVMe drive from my previous computer unless I buy an adapter to SATA - but again - the last connector is broken and unstable so, I won't be doing that.***********Original Review:I immediately upgraded the RAM to two sticks of 8 GB. I also added more SSD storage. The first problem was that the listing stated that the included SSD is an M.2 drive - wrong. It's a SATA SSD. I bought an SSD shortly after I bought the computer prior to it being delivered as I "knew" it had ONE M.2 drive pre-installed. So, I could have instead used my laptop M.2 drive since my laptop is basically unusable due to manufacturer defects and they are unwilling to fix it on their dime (CyberPowerPC - I don't recommend that company anymore)...After using the included DVD and my USB DVD drive to install the ASUS firmware and software and rebooting a gazillion times I recognized that I was unable to control the case fan LEDs. There was no preinstalled utility. The motherboard that came with my computer is ASUS PRIME A320M-K, not ASrock like so many others have mentioned for the Trace 4 MR 9340 AMD Ryzen 5 3600/RX 5500 XT computer.After scouring the web I was supposed to be able to use the ArmouryCrateInstaller for case fan LED control. Wrong. The only thing that will control is my RAM LEDs. It's nice to have that, but, it's not what I was looking for. I then tried AsrPolychromeRGBSetup. Nope, that errored out with "There is no Asr VGA card and Asr USB LED Header!" After more research and attempts I came up with nothing helpful. I'm still working on that - but I am almost ready to give up.So I also noticed that the LEDs on the included keyboard and mouse can't be changed either. There is no utility to enable the function key to change the LED color or effect. I'm stuck with rainbow. While, rainbow is pretty, I would prefer to have RED LEDs on my tower and lime green LED colors on my keyboard, and no LEDS on my mouse. The brightness function works on the keyboard but color change doesn't, and no ability to turn off the LEDs.I then installed a bunch of individual utilities/drivers/firmware directly from ASUS via the motherboard page in the hopes the DVD installer missed something, nope, still can't change the LED colors.ASUS AI Suite 3 can only control the "audio" LEDs, which, I still haven't figured out where or what those are. It also enables me to create profiles for the LED to change such as if I want to have the RAM LEDs show as breathing and red for one game with 22% volume and for another game static purple LEDs and volume 75% I can do that. Neat, but still not what I was searching for regarding the case fan lights.While this is truly a minor issue with a new computer - it's frustrating.So, I went to bed as Steam was downloading some of my games and when I awakened my computer was frozen or unresponsive to the keyboard and mouse after having gone to sleep. While this isn't specific to this computer as I've had this happen on other computers, it's annoying and I still don't know if my power management settings resolved it. I also ensured Windows Update was completely updated - we shall see.I tried unplugging the keyboard and replugging it in to see if that enabled it to wake the computer... Nope. Both are plugged into the USB 2.0 ports. So, that is another frustration.As of right now I am loving this computer despite the LED issues and the power management problem. It's fast, fun, and just what I needed.I haven't attempted to contact iBuyPower technical support - because from what I've heard I wouldn't get a response anyway. So, should this computer fail within the 30 day return window I'd remove my additions and put back in the original RAM and return it for another. I did buy the extended warranty, per my dad's request, so should it fail after the manufacturer's warranty expires I hope it would cover the expenses of repair or replacement (other than my new SSD and RAM obviously.Prices for computers and components are skyrocketing right now due to COVID concerns and factory shutdowns, trucking supply issues, et. al. In the week it took for the computer to be purchased, shipped, delivered the price has risen over $100. While I would have said I recommend this at the original price point that I paid for it, I can't recommend it at the current price considering it NEEDS more RAM to be a functional gaming computer. The included SSD is fast, and working fine, though the listing should state that it is SATA and not M.2 and include the correct motherboard information - and disclaimer that the case LEDs are uncontrollable and pre-set to rainbow.BTW: There was no internal packaging inside the case of the computer to help support the graphics card. That was a major concern of mine after learning it's hit or miss with iBuyPower. I've seen some horror stories of what happens when packing material isn't provided inside the case for shipment. Thankfully mine came well-secured with no loose connections or issues, but that isn't the case with every shipment.Otherwise, the computer was well-packaged. I do see scratches on the non-glass side of the computer case, as if the paint job was still damp when it was being assembled. It covers a large portion of the panel, but since that will be facing the wall, I'm not worried about it.Overall, I recommend this computer but with the instability in the economy, prices, parts availability - buyer beware and always do your research.

*Update 4/16/22*The Apacer Panther SSD failed 2 months outside of warranty with a SATAFIRM S11 firmware error out of nowhere. Google shows this is not uncommon for Phison S11 firmware controllers. Contacted iBuyPower to see if they'd send a replacement since a SSD with less than 200hrs on it failing after just over a year is really not normal. They refused since it is 2 months past the 1yr warranty. That's their right as a to the letter company, but it also means they do not really stand by their products. I would no longer recommend systems built by this company. 2 stars for the 2 months outside warranty that the SSD failed.Original review:I've been building my own systems since 1998. I've sold thousands of pre-built systems when I worked retail. I vowed I would NEVER buy a pre-built.. but 2020 had different plans. I've been waiting to upgrade my gaming system for over a year now. I was running a GTX 970, which has been an amazing card but it has showed it's age. I've had to drop some games down to medium settings to run well. Due to the huge shortage of graphics cards, and the outrageous prices on scalped cards I've been stuck waiting for a new card to become available at somewhere near MSRP. After 5months of searching and waiting this just doesn't seem like it's going to happen now. What I did notice though is somehow, prebuilt systems were getting the new graphics cards. But.. the premium price was just not worth it. Enter the iBuyPower Trace 4. At $699 it really is a great deal. At current prices, it is impossible to build a similar system anywhere near this price. The 5500XT alone is going for ~$350-$400 now if you can even find one. No it's nowhere near top of the line, but was a upgrade from the 970. So, I bit the bullet as much as I hated buying a pre-built, there really was no other reasonable options. The thing that's a bit tricky and a gamble is iBuyPower is very careful to not mention specific brands or models, just capacity so you could get a decent SSD, RAM, graphics card, motherboard, and fans, or you could get some unknown junk brand.Actual Specs of the system I received:Motherboard: ASROCK 320m ASCPU: AMD Ryzen 5 3600 6core (3600mhz)CPU Cooler: Deep Cool CK-AM209GPU: MSI RX 5500XT Mech 4gb OCRAM: Adata DDR4-2666mhz 8gb - Single stickSSD: Apacer AS350 256gbPSU: High Power HPG-500BR-F12s 500w3x 120mm RGB side intake fans iBuyPower branded1x 120mm RGB exhaust fan iBuyPower brandedWindows 10 Home Edition OEM (NO PRODUCT KEY Included)First Impression:Box arrived pretty beat up, not a knock on iBuyPower but either USPS or Amazon warehouse. Fortunately the box was well packed so everything inside was fine.Case is a what I'd call a high mid-range case. It's mostly aluminum, plastic, and surprisingly has a tempered glass side. Cable management is well done. There is a PSU shroud with plenty of room for an upgrade. Case fan layout is not traditional front to back airflow opting instead of a 3x 120mm side intake with 1x 120mm exhaust. This is probably not ideal airflow. There is a magnetic mesh dust filter on top, a slide to remove on the bottom, and another magnetic on the side intake. It could easily house a 360 AIO liquid cooler if you wanted to go that route. The motherboard is a mini-atx form factor. Fair amount of room for future upgrades or putting in a ATX board. There does not seem to be any mounting points for 3.5" HDD, nor is there any way to install a optical drive. The back panel is a bit difficult to remove and put back on, but nothing unusual for this class of case. The power supply is Bronze rated, so that's something, but it's a off name brand "High Power." It is not modular, nor would I really expect it to be at this price. No idea on the quality of this, which leaves me a bit leery. I will likely upgrade this at some point.First Boot:RGB is blinding and obnoxious. If that's your thing, rock on. Personally I couldn't get into the application fast enough to disable it. The fans are running at max RPM (~1600rpm) they are extremely loud. I don't have a accurate decibel measuring tool, my phone app says it's ~56db at about 3ft. It is comparable to a oscillating floor fan, which to me is pretty loud.Beyond that though, the system booted to Windows with no issues. However, it is a OEM copy, you do not have a product key, so I'm not sure what to do if you want to replace your SSD or reinstall the OS.Software:I really appreciate iBuyPower built this as a basic OS install. There is almost zero additional bloatware. I'd give you 6 stars for this if I could. The only caveat here is they did not include the actual AMD drivers, relying on Windows to pick a driver. This means the graphics card could be running less than ideal software. Easy to fix for some, basic users would probably never know.Upgrade 1 (Required):Even with minimal bloatware however, about 70gb of the 256gb SSD is taken up by the OS alone. This leaves precious little room for more than a couple games/additional software. This is the first required upgrade. It's not optional. You will need additional storage. Again, be advised, there is no obvious mounting for 3.5" drives. There is an additional slot for a 2.5" SSD or a m.2 drive in the motherboard.Upgrade 2 RAM (Highly recommended):8gb of ram is the "minimum" today. There really is no reason not to upgrade this to 16gb of 3200mhz RAM to take full advantage of the motherboard and CPU capabilities, as well as dual channel. I purchased and installed 16gb (2x8gb kit) DDR4-3200mhz Patriot Viper with no issues. There are only 2 RAM slots on this motherboard, so keep that in mind.Upgrade 3 Fans (optional) but this is primarily why I gave it 4 stars:This is subjective, but to me this system is simply too loud unless you're keeping it somewhere far away from your monitor. Going into the bios and attempting to adjust or build a custom fan curve does nothing. I noted that due to the RGB effects, this system uses a fan hub to control it. When a hub is used, often times the PWN fan control of the motherboard cannot work. I was going to bypass the control and just use a fan splitter to the motherboard, but the fans are a weird 5pin configuration specifically for the controller. The controller itself is either powered by USB or a 3 pin connector which cannot do fan speed control. This motherboard runs all 3 pin fan connections at max speed, it cannot be modified. Also note that it has 2 fan pins for chassis fans. Only pin 1 is able to modulate fan speeds when a 4pin connector is used. Chassis pin 2 runs at max speed regardless. I purchased a 5x pack of Arctic F12 PWM 120mm fans (3x intake fans on chassis 1 with 3 way splitter), and a Arctic F12 Silent 120mm fan for the exhaust (Chassis 2 pin). This dropped the noise down to ~39db at 3ft.Optional Upgrade:PSU.. get a name brand with a bit more headroom.Testing:3dMark score: 5398In conclusion:So.. I'm fairly happy with this system. No I would not have built one like this, but supply of computer components in early late 2020 early 2021 are just so hard to come by at sane prices right now that this makes this a very good deal. You can't buy the individual parts for less, or even near this price if you can even find them in stock. As it comes it will do 1080p gaming at high settings for most things decently. But, if you try to do streaming, or browsing/workstation stuff, the 8gb of RAM limitation will really start to show. This is the best pre-built turn it on and go I've ever seen, so it'd be a great purchase for your kid/niece/nephew gamer. After upgrades it's a respectable 1080p gaming machine.My cost after upgrades:Purchase cost: $699RAM: ~$70Fans: ~$70500gb SSD: ~$90Total:~$930

Hey everybody! Just wanted to say a couple things about this computer as somebody who needed something more stable than my couple years old Dell "gaming laptop" that ran a 1050 ti that had to be set to low specs on nearly anything I tried to run. I'm not an extreme gamer. I just want to play Valheim, some MMOs, and a couple games like Stardew or Garden Paws. Particle effects are the devil's friend when it came to my laptop, and really ruined the experience in a lot of games for me. I'm a stickler for a constant 60 fps.For the price, I bought it at $699, $749 with tax, and I do believe that is a terrific value for the mid level computer that it is for gaming. USPS lost my package despite it being one day shipping, but as you can see, it was shipped in the box that declares very proudly that it is a gaming computer in a time where electronics are sparse and being scalped to the extreme. So that one was most likely stolen. Amazon was amazing and had a replacement sent out immediately and that one arrived next day and thank goodness I was home when it was delivered.I do agree completely with the comments here in the reviews: go get yourself some DDR4 RAM. This little guy can run up to 32GB of RAM, (only two open slots versus four), at 3200mhz for those who don't want to do all the research I've put myself through. I bought 2 sticks of 8GB Corsair Vengeance LPX (CMK16GX4M2B3200C16), and that ran me $85, $95 with tax. The store I purchased it from also claimed to have delivered the package, but was most likely stolen as well since the image attached to the delivery was of the driver's feet on a sidewalk that is clearly our apartment complex, but not the road I live on. That or my neighbors got some nice new RAM. I got a replacement the next day. Reminder for RAM, thank you Google for teaching me, is to look for XMP in your BIOS to match the speed it's supposed to run at if it doesn't run at that speed out of the box. :) My RAM usage would idle around 30-40%, and it now idles around 14-16%. Running games like Valheim or Craftopia will run it at 37%, there about.The SSD SATA hard drive itself is 240GB which for most part is fine for me since all of my games are generally under ten gigs, but if I want to install an MMO, well that's kind of out of the question. I spent $59 on sale for a M.2 Western Digital 500GB SSD, (running about 2400MB/s versus the stock which was about 500MB/s) but I'd recommend going bigger with storage you can considering the size of games and media in general these days. This was pretty much a budgetary constraint thing for me. The SSD fits right into the open, available, M.2 slot that is just above the graphics card. Phrasing in the questions/review sections about whether or not this slot was an open secondary slot didn't seem obvious to me until I owned the PC itself, but yes, there is a free slot open for M.2 storage. To note, my PC didn't pop up with a new drive letter after installation. I had to go under Disk Management and add a drive letter to the drive, go into the BIOS, and have it boot with the M.2 SSD that way. Works like a charm now!I want to say that out of the box, the wireless did not work. I had to run an Ethernet from our gateway into it and update Windows before it would pick up a signal on it's own. I was worried that the wireless card was shot, but after downloading a bunch of updates, it finally worked. Same goes for the AMD graphics drivers. Your games will run considerably worse without them so make sure to not only download the Windows updates, but go search out the latest AMD software.So altogether, about $914 for this computer with 16GB of RAM running at 3200mhz versus the stock 8GB running 2133mhz out of the box, and 740GB SSD, I'd say it was worth it. I spent $1,100 on my old gaming laptop that struggled with everything.I've seen comments saying the fan could use an upgrade, but my temps seem pretty good, or maybe I'm used to a laptop running at 80c, but this is low 30s.Most games seem to run stable on medium-high settings unless you're playing something really well optimized like WoW, FFXIV, Fortnite, I'm sure… I haven't tested a million games, but my vote would be you could run the average game on high settings. I do not think Ultra/Epic settings are going to work out, depending on the game.I would say this is great for those getting their feet wet into PC gaming or only play a couple games that aren't incredibly demanding, but for somebody who wants to go all out in 4K resolution, streaming, VR, heavily intensive games, I would say hold out for something else. My husband is currently dropping twice the price on another computer, but he requires the necessary specs to effectively future proof his games. He's also coming from a 11 year old Dell XPS that was not meant for games, so he deserves it. For somebody like me, who wants to plant crops in a game and then maybe open a browser page, it's great. For somebody in the middle who plays a lot of average games and wants a little extra, I would still say it's great. But for those who are seeking something on the higher end or can push their CPU/GPUs to it's limits for gaming, this isn't it.Overall, I recommend it, but know that upgrading it is highly recommended and will pay off greatly. It took the strain off a couple of my games and gave me those precious extra frames back. Hopefully this helps you give you some idea since I like to see numbers change to better numbers when I upgrade. Having to figure out what I needed to upgrade, since I am not the most literate in the language of computer specs, I figured I would write that all here so maybe the next anxious, overthinker who is in the same boat can have some knowledge and rest easy. Just be sure to be home when it's delivered.

I bought this PC back in 2020 when it was worth 3 times its price. She's still running pretty well besides a few replacements. I'd say a good gaming PC to start off with, but there is one thing to be mindful of. My hard drive for my computer blew in the first 3 months after purchase. I lost everything. Fortunately, 3 months wasn't enough time for me to build many saved files and I was a brand new Twitch streamer, so it was pretty easy to resetup everything. I did look into reviews and info on forums. Apparently it is pretty common for the hard drive to blow in the first few months for iBuyPower PCs. So either back up your files, or replace the hard drive all together. I also had one of my fans die in the first few months and trying to replace it with a non-stock fan was a little troublesome due to the differently shaped connectors. I have had two more fans die since (1 after 1 year and the other after 2 years). The thermal paste on my computer now needs replacement after 3 years. All together not bad for a computer actually worth around $700 (though I paid covid prices ;-;).

CPUThe CPU is a AMD ryzen 5 3600 Matisse and it goes on a am4 socket onto your motherboard. It's a good choice for gamers and streamers as well it doesn't give you everything that amd ryzen 7 would, but for the money it's a good processor.Main boardThe main board is a micro ATX, the name of the board is a ASRock a320m AC, there's only two slots for ram and could hold up to 32 gigs of memory, it comes with a 2666 MHz 8 gig u-dimm and it's recommended to upgrade adding either another 8 gig of RAM, it has two pcie express a 3.0 and a 2.0.It comes with two barrels integrated onto the board in the back side so you can hook up your antennas for the Wi-Fi, it also has one ps/2 connector, two USB 2.0 and and 4 3.0 USB female slots, it also has one HDMI port and audio ports as well.The video card is a ASRock AMD Radeon RX 5500 XT it's a as four gigs of memory ddr6 SRAM 128 bit it's a decent GPU I am able to play in Ultra settings in the most recent games.Chassis or computer caseThe chassis is a mid-size ATX case that has a cover for your wires and for your PSU, there is no drive Bay in front of the case so no it doesn't open, it's very spacious and enough room for upgrades. There is a application once you turn on the computer, so you could manipulate the settings of the rpg in your fans, on the top front case you have a filter mesh that is made from some sort of alloy metal and it holds with a magnetic strip underneath it, you do have two USB ports 3.0, a power button and two slots for your headset and microphone.The PSU or power supplyThe PSU has enough for a two 16-pin wheel card and for if you ever wanted to add a backup storage, it's 500 watts good for any future upgrades that you're willing to make and has a generic name named, 'high power' it is a 80 plus bronze it's pretty decent.The goodIt has good parts overall some of the parts are future proof and you have enough space to actually upgrade your rig in a near future if you decide to, you do have space for one more 2.5 size hard drive would be mechanical or SSD with a sata port connector.I was able to play the latest games without any lag, was able to use multiple applications at the same time, I put that PC into many rigorous tests and overall is a decent computer, the hottest that CPU has ever gotten was 32° c.The badI was able to stream using obs and using different applications on my computer and even if the stress test that I set up for this PC and got rather good results, what I had trouble with was streaming the latest games and using OBS at the same time.I had lags here and there, but if your casual player you would notice, and this was when I was streaming and playing a game in ultra settings, so it's a very decent computer for the money.My thoughtsI gave this computer five stars because it worked out of the box, it came with a keyboard and mouse even though I'm not using it cuz I prefer my own mouse and keyboard but it's good touch, I'm able to play triple a games in ultra settings with this computer and also multitask using different applications.the only problem that is very understandable is the one stick of RAM 8 gigs and the size of the hard drive that is that SSD, but for the amount that I paid it was a bargain.Recommend I will recommend upgrading the 8 gigs of RAM to either another 8 gigs to make a complete 16 or replace that 8 gigs and add 2 sticks of 16gb so you could have the amount of gig of RAM that your motherboard can handle.Another recommendation would be upgrading or adding a secondary hard drive onto your system so you could save all your files onto that hard drive, SSD SATA hard drives are very inexpensive I've seen one terabyte going for $50 so it's a really cheap upgrade.SpecsAMD ricin 53600 3.6 GHz8 gigs of RAM ddr4 2666 MHz memory500 watt high power 80 plus bronze PSUASRock AMD Radeon RX 5500 XT videocardASRock main board a320m/ ac