BT Advanced Digital Home Phone with Alexa Built-In Works Only With BT Smart Hub 2

Works seamlessly with BT digital phone service over broadband. Sound quality just as good as the old DECT phones.

This is a WiFi phone: easy to setup, just plug into the mains and follow on screen instructions.No problems with use, setup, or sound quality. But a couple of minor issues.. Buttons could be bigger, my wife finds her nails get in the way when trying to press the 'phone book' button.. The online manual mentions logging on to your BT hub to backup the phones contact list. But, you can also use this process to import a contact list: with some issues! Backup your mobile phone contact list (.vcf file) and import to a PC or MAC. The BT phone directory does not recognise +44, so edit the vcf file in Excel and replace +44 with either 0044 or 0 (same with International numbers). You can have a max of 3 numbers per contact, so also edit in 'work', 'mobile', 'home', etc, if needed. Logon to your BT router (instructions in the online phone manual), and import the edited vcf file - took me about an hour, but saves having to enter a long list manually into the phone. Problems with this process: do a web search and there's some help on the communty.bt web site.

Minimal instructions, badly balanced and too thin especially for older users, quite easy to pair with hub2 and then you can put the charging base anywhere in house. Not advanced: Not great audio, some very loud audio clicking artifacts that an advanced unit should be able to filter/ peak limit / normalise out. Will not be using Alexa, handset has enough issues. Digital Voice not great at all, copper audio much better.

This product was bought for a neighbour who didn't have internet, had previously received bad service from a shop whilst purchasing this item. We unfortunately ordered wrong item but the return and repurchase was dealt with amazingly quick and efficiently. The item is perfect too!

Good quality easy to use easy to set up good quality sound

I bought this as a second phone to use upstairs . The phone needs you to remove battery tab and then plug in to charger . That’s it then ask Alexa to find network and off it goes transferring contacts and activating Alexa .Nothing to do then but charge.it registered in as handset 2 .No running down to phone ringing and when number is shown asks you ignore or block !Price good delivery excellent !Good asking Alexa to ring whoever …Really pleased with it fits the bill !

Faulty after a year! Hardly used but is a complete waste of money - just flashes on and off failing to keep registration or any information. Works, just about, when on the base but as soon as you pick it us it won't.

Having had a new system installed by BT we needed another handset for upstairs. This came in perfect condition and had an extra feature that the one issued by BT didn't have. Oddly the one issued by BT was marked HD but this one was as per the item description marked BT, confusing eh? The sound quality is mostly excellent but this type of internet phone can give problems (feedback) if both you and the person you are speaking to are using "hands free" mode. I had no trouble setting the phone up following the instructions. All done in under a minute.