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Pure Enrichment PureRelief Express Designer Series Electric Heating Pad - Fast-Heating with 4 Heat Settings, Soft Machine-Washable Fabric and 2-Hour Auto Safety Shut-Off - Palm Aqua (12” x 15”)

Q: Does the heating part of the product stay flat? The one I have now has a plastic cover and it gets out of shape really easily if you move around at al

The heating pad I had before I bought this one was plastic underneath a cloth cover, but it got out of shape easily, too. I love this Pure Enrichment Heating Pad and have had no problems with it getting out of shape. The heating part is covered with some sort of fabric with the pretty fabric over it so there's no sliding around. Hope you like it as much as I do.

Q: How does the Stay-on feature work? There are no instructions in the box. I want it to stay on, for my cats arthritis, they take turns using it.

If you use it for your cats, as suggested by my veterinarian, put something over the heat pad, as often the heat pad stays at one temperature and can burn the animal. When you press the stay on button, it does exactly that, it stays on. However, my heating pad never lasted longer than 8 months. I used the stay on button at night in bed. It is one feature of the heating pad that I do like the most.

Q: Does the cover snap on or have some other way to keep it from slipping go off?

No snap, but the cord goes out through an opening in the cover, and it has a folded part over that end that will also keep it from slipping out, but removable for washing. It’s great!

Q: What does it mean when the light flashes? Ive had this thing for less the 6mos

If the red light is flashing then that means you're having a connection error. Try reconnecting all the plugs to correct this. Please let us know if the issue still persists.

4.3/5

Product ID: 294720370

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Details

Special Feature
Material
Aqua Palm
Brand
Pure
Color
Palm Aqua
Frequency
60 Hz

Description

Pure Enrichment PureRelief Express Designer Series Electric Heating Pad - Fast-Heating with 4 Heat Settings, Soft Machine-Washable Fabric and 2-Hour Auto Safety Shut-Off - Palm Aqua (12” x 15”)

Have a Question? See What Others Asked

Does the heating part of the product stay flat? The one I have now has a plastic cover and it gets out of shape really easily if you move around at al

How does the Stay-on feature work? There are no instructions in the box. I want it to stay on, for my cats arthritis, they take turns using it.

Does the cover snap on or have some other way to keep it from slipping go off?

What does it mean when the light flashes? Ive had this thing for less the 6mos

Common Questions

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

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€ 100.34

Duties & taxes incl.

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

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Best international shipping I've ever tried. Worth every penny!

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