Win 10 connection via epos 660 dongle is not reliable. it must turn on/off to reconnect a dropped audio. how to stop the dropped audio?

This is a pretty easy Fix. 1.) Remove the dongle from your PC. Then go to the Sennheiser Website and download an application called Epos CONNECT; after it downloads, restart your computer. 2.) Restart your computer-connected dongle and hit update on the EPOS CONNECT; it will continue loosely letting you Know an update is available, just a quick check for updates.

does it support full duplex audio ?

Yes, EPOS | SENNHEISER Adapt 660 supports full-duplex audio. Our listing: https://amzn.to/377pmFb

Is there a touch pad on the left earpad as well?

EPOS | SENNHEISER Adapt 660 touchpad or touch controls is on the right ear cup only. This headset has 4 adaptive ANC mic system that monitors your environment and adjusts noise reduction indoors while reducing wind noise outdoors. You can switch between your devices with multi-point connectivity via Bluetooth® to mobile and softphone simultaneously. Our listing: https://amzn.to/3NHKoOT

Headset come with btd 800 usb-c bluetooth dongle?

Mine came with a BTD 800 USB dongle, but it was not usb-c. It was usb a.

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Description

🎧 Elevate your workday with sound that works as hard as you do

ADAPTIVE ANC FOR ULTIMATE FOCUS - Four smart microphones dynamically reduce noise, whether in busy offices or windy outdoors.
SEAMLESS VOICE CONTROL WITH ALEXA - Stay hands-free and organized with built-in Alexa integration.
CRYSTAL CLEAR CALLS POWERED BY EPOS AI - Experience unmatched call clarity that keeps you ahead in every meeting.
ALL DAY POWER WITH 30 HOUR BATTERY LIFE - Work, stream, and stay connected without interruption.
CERTIFIED FOR MICROSOFT TEAMS OPTIMIZED FOR UC - Effortlessly connect and collaborate with industry-leading platform compatibility.

The EPOS ADAPT 660 headset combines advanced AI-driven call clarity, adaptive noise cancellation with four microphones, and seamless voice control via Alexa. Certified for Microsoft Teams and optimized for unified communications, it delivers renowned stereo sound and personalized audio profiles with up to 30 hours of battery life—perfect for professionals demanding premium audio performance and all-day reliability.

Specifications

ASIN	B08BN3T2NJ
Age Range (Description)	Adult
Audio Driver Type	Dynamic Driver
Batteries	1 Lithium Polymer batteries required.
Battery Life	30 Hours
Best Sellers Rank	#176,065 in Electronics ( See Top 100 in Electronics ) #3,109 in Over-Ear Headphones
Bluetooth Range	10 Meters
Cable Feature	Without Cable
Compatible Devices	PC
Connectivity Technology	Wireless
Control Method	App
Control Type	Voice Control
Customer Reviews	3.7 3.7 out of 5 stars (80)
Date First Available	June 22, 2020
Earpiece Shape	Over-ear
Frequency Response	68000 Hz
Generation	1
Hardware Interface	Bluetooth, USB
Headphones Jack	3.5 mm Jack
Included Components	ADAPT 660 headset, BTD 800 dongle, USB-A cable with micro-USB connector, audio cable (2.5 mm and 3.5 mm jack plugs), carry case, safety guide, compliance sheet
Input Device Interface	Bluetooth, USB
Item Weight	8 ounces
Item model number	1000200
Manufacturer	EPOS
Material	Plastic
Model Name	ADAPT 660
Noise Control	Active Noise Cancellation
Noise Control Features	Adaptive Active Noise Cancellation
Number of Items	1
Product Dimensions	8.15 x 2.56 x 7.13 inches
Special Feature	EPOS AI™, Native Alexa integration
Specific Uses For Product	Work, Calling
Style	Bluetooth Headset
Supports Bluetooth Technology	Yes
UPC	840064400015
Units	1.0 Count
Water Resistance Level	Waterproof
Wireless Communication Technology	Bluetooth

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