Full description not available
T**Y
Great Customer Service!
Beautiful and appropriately challenging puzzle. I had a duplicate piece and was missing one piece; I contacted customer service and they sent me a free replacement. Very pleased!
D**4
Beautiful image online but poor quality in person
I only buy "displayable" quality puzzles -- ones worth gluing and framing and hanging. After the nightmare of paying an arm and a leg for a custom size frame for a non standard sized ravensburger puzzle I decided to start my search by size and go from there with my options. I have another ravensburger on the way but it's going to take a long time to arrive. This came in two days. So I opened it up and started. It's my first puzzle with assistive lettering on the back so I decided to give that a try and sort by letter and then assemble by section.The entire puzzle is made of the same shape of piece, the "hourglass" -- two "in" holes across from each other and two "out" holes on the opposite ends, the only variation is that, if going by the lettering print on the back, they alternate in a grid, exception being the borders.The cardboard is very cheap. It's thin and flimsy. Pieces fit together in multiple places so I can't always be sure if I have the right piece in the right spot. Ravensburger really spoiled me it seems, with their thick, sturdy cardboard and uniquely cut pieces that never fit where they didnt belong. This puzzle also has a lot of scrapes and scuff marks on the face side of the puzzle that clearly do not belong. The deer are white. The rest is dark green, yet majority of pieces have white patches along the edges where they meet with the other dark green pieces.There's a printout of the puzzle included with it, presumably for assistance in assembly. It's much better looking than the picture printed on the puzzle itself. If it weren't for the creases in the printout, I would simply frame that and be done with it.Overall I am extremely disappointed with this product at this point but I am hoping that the whole is greater than the sum of its parts.I have a bit of time left to decide if I want to return it or not. It does appear that I am leaning heavily towards returning due to the poor quality. The only hesitation is that the image, as pictured here online, is just so beautiful. But it is not at all representative of how it looks in person.
T**6
difficult
this was a very hard puzzle to put together, which is, of course, why I liked it. it looks really nice in the dark with the deer standing out brightly. I'll be looking for something similar next time I'm looking for a puzzle.
D**O
Good enough
This was a nice puzzle, the quality was not the best, because some pieces where cut too harsh and in the corners you could see the cardboard, but good enough for the price point. The sad part is that it was missing a piece, I’ve read the reviews so I was super careful with the pieces but yeah… it’s not complete as you can see on the photo
A**�
Glow on!
Glow in the dark. Pretty as a picture.
R**
Puzzle
Some pieces didn't have a secure fit and made it seem like they were in the wrong place. Had to remove and redo a couple areas. Overall still enjoyable.
C**7
Piece shapes are not varied, puzzle is difficult to put together
Not my favorite puzzle. I actually ended up taking it apart and putting it away before finishing it. Personally, the pieces were just too similar in both design and shape. The design also slightly wraps around the edge of the piece, so it is difficult to see some of the features that would make the pieces distinguishable. Definitely would have appreciated a more varied piece shape for this design.
T**F
Fun but a little difficult
Fun puzzle
Trustpilot
1 day ago
2 weeks ago