How am I supposed to keep the liquid from separating from the cream?

Thank you for your feedback. I’m a beauty advisor for Pierre Fabre USA, Inc. the parent company of Avene. Cicalfate Restorative Skin Cream is a delicate composition of oils and Avene Thermal Spring Water. Due to the formulas sensitive to cold temperatures, the complex should not be exposed to temperatures below 32˚F as separation may occur. The separation neither compromises the efficacy of the product nor poses as a risk to the consumer and it is safe for use on infants, children and adults.

How do I return product? I opened up and it is just blue liquid that wont mix with cream. Was stored at room temperature

I took it to kohls, where they take Amazon returns! I did not have a box or anything. There is a time limit.

How does this compare to Avene Xeracalm balm for eczema or dermatitis around eyes?

Thank you for your question. I'm a beauty advisor for Pierre Fabre USA, Inc. the parent company of Avene. For eczema or dermatitis in the eye area, we would recommend using a dedicated product like Soothing Eye Contour Cream.

Does this works to remove scars like silicone gel?

My wife got this from the doctor for healing of an eye lift and it did appear to take away scaring.

Avène Cicalfate Restorative Protective Cream

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

€ 56.99

Duties & taxes included

In stock

Sold byAmazon CyprusDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Cyprus.

Secure transaction

Description

🛡️ Restore, Protect, Repeat — Your Skin’s New Best Ally

HYDRATION THAT LASTS - Rich texture locks in moisture, promoting optimal skin recovery twice daily.
VERSATILE ALL OVER USE - Perfect for face and body, soothing burns, dryness, blisters, and sunburns with ease.
MULTI GENERATIONAL CARE - Gentle and safe for infants, children, and adults—because sensitive skin knows no age.
ULTIMATE SKIN BARRIER DEFENSE - Occlusive formula with Zinc Oxide protects and restores damaged skin fast.
DERMATOLOGIST RECOMMENDED TRUST - Backed by experts and accepted by the National Eczema Association for sensitive skin relief.

Avène Cicalfate+ Restorative Protective Cream is a dermatologist-recommended, multi-purpose occlusive cream enriched with Zinc Oxide and glycerin. Designed to restore and protect sensitive, damaged skin, it locks in hydration and shields against environmental aggressors. Suitable for all ages and skin types, this paraben- and gluten-free formula supports rapid skin barrier recovery and is accepted by the National Eczema Association.

Specifications

ASIN	B07XG1PLJF
ASIN	B07XG1PLJF
Active Ingredients	Zinc Oxide
Age Range Description	Adult
Best Sellers Rank	#2,611 in Beauty & Personal Care ( See Top 100 in Beauty & Personal Care ) #69 in Face Moisturizers
Brand Name	Eau Thermale Avène
Country as Labeled	United States
Customer Reviews	3.5 3.5 out of 5 stars (12,932)
Department	All Ages, Unisex
Global Trade Identification Number	03282770204667
Item Dimensions	1.69 x 1.1 x 5.5 inches
Item Form	Cream
Item Highlight	Soothes & protects delicate sensitive skin. Dermatologist recommended multi-purpose skin barrier cream
Item Type Name	FACE CREAM
Item Volume	1.3 fluid ounces
Item Weight	30 g
Item model number	-14820379
Manufacturer	Eau Thermale Avene
Manufacturer	Eau Thermale Avene
Material Features	Vegetarian
Material Type Free	paraben free,gluten free
Model Name	Cicalfate+ Restorative Protective Cream - Wound Care - Helps Reduce look of Scars - Postbiotic Skincare - Non-Comedogenic
Number of Items	1
Other Special Features of the Product	Restore and protect damaged skin while isolates the lesion from external environmental aggressors.
Product Benefits	A multi-purpose moisturizer that restores the skin barrier in 45 ways. Accepted by the National Eczema Association.
Product Dimensions	1.69 x 1.1 x 5.5 inches; 1.06 ounces
Recommended Uses For Product	Hydrating, Burns, Blister, Sunburn, Dryness
Scent Name	Almond
Skin Type	Dry, Sensitive
Special Ingredients	Glycerin
Specific Uses For Product	“Apply twice a day to clean, dry skin. Exposure to cold temperatures below 41ºF (5ºC) may cause formula separation. A few drops may come out upon opening of the tube. Simply squeeze out this excess water before use. Rest assured, the product remains fully safe and effective.”
Target Use Body Part	Whole Body
Unit Count	1.3 Fluid Ounces

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

€ 56.99

Duties & taxes included

In stock

Sold byAmazon CyprusDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Cyprus.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Abdullah B.

Great price for an authentic product. Fast international shipping too!

3 weeks ago

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

View all Trustpilot reviews

Avène Cicalfate+ Restorative Protective Cream

Details

Details

Description

Specifications

Common Questions