Vertuo Next Coffee Pod Machine White by De'Longhi

pretty happy with it came in good condition and works good its a bit noisy but i dont think itll wake anyone up and the coffee samples that came with it are pretty good

Really love it. Fantastic quality coffee every time. Great variety of coffee pods available. Easy to use machine and mobile app seems adequate.

I purchased the Nespresso Vertuo in May 2025 and have now returned it to Amazon as defective. Fortunately, Amazon offered a full refund. Would I recommend this machine? No. When it worked, it was excellent. Easy to use with a great selection of coffees. However, buying this machine is a real gamble. As many others have reported, these machines appear to suffer from numerous faults and a disappointingly short lifespan. I only took the risk because it was on offer and came with a large number of free pods.What is most disappointing is the complete lack of support from Nespresso. When the machine stopped working, I contacted their 'Coffee Specialist' customer support team. After a short video call, they confirmed the machine was faulty. They told me they could repair it if I sent it in, but this would take around 2–3 weeks. The alternative was to accept a pre-loved replacement, although they admitted they didn’t actually have any available. I ended the call by requesting a brand-new replacement as soon as possible.I then spoke to a second 'Coffee Specialist', who explained that because I bought the machine via the Nespresso Store on Amazon, their warranty does not cover issuing a new replacement. I would therefore need to go through Amazon for either a replacement or a refund.So, the faulty machine has gone back to Amazon, and I’ve purchased a different coffee machine, and it isn’t a Nespresso.I am now left with more than 40 Nespresso pods I recently ordered directly from Nespresso, which are now completely useless—unless I decide to get creative and hang them on my Christmas tree as baubles.

I bought this coffee machine after trying a friends Nespresso coffee and was impressed with the flavour. I also wanted to replace my aging Tassimo machine.What I like:- the large variety of coffee pods to buy- the ease to make a brew, lift the lid, drop the pod in, close and press the button- looks good from certain angles (a lot of boring black plastic from the side)- quieter than the Tassimo when operating- I got a deal including some sample pods and a free Nespresso milk frother which I had to apply for separately (does not come with the coffee machine)- double espressos are very goodWhat I don’t like:- when you open the machine it drops the used pod into a storage bin on the side of the machine. When you empty this be careful as coffee dregs can tend to spill everywhere- as previously mentioned a lot of black plastic that does not look or feel premium- customer support when trying to get the milk frother was hit or miss- the milk frother itself looks good but you only get luke warm milk- don’t see the point in syncing the coffee machine to your wifi- sometimes slow to get going

Superb new design of machineBig improvement of previous models, so much quieter

My husband and I love this machine. Our previous filter coffee machine was too bulky, needed filter papers, with a thermal jug that held up to about 10 cups. There's just the two of us, and we have just one coffee each, every morning. Also, the water tank was fixed, which became a real pain for cleaning and accessing. We decided to go for a Pod machine so we could have really good quality coffee, one cup fresh each time. I know, I know...... the pods are expensive in comparison to loose coffee, but crikey, you get what you pay for! These virtuo pods are big, and there's a very good range of strengths and sizes. We both agree, it's the best cup of coffee we've ever had. We were nervous it might be too big and unsightly (it's quite long) , but certainly not, it's very neat indeed. We have absolutely no regrets.

I started my coffee brewing experience many years ago with my first Tassimo machine before trying a Dolce Gusto (terrible) and my first Nespresso machine. I then thought I should follow the trend and push on to a bean to cup machine (I’ve had 2 so far - a Delonghi and Phillips) but quickly realised that unless I train as a Barista or like 10 different types of coffee I am wasting my time and money. I also have quite a compact kitchen and when it comes to the choice between my Ninja Airfryer and a huge coffee machine there is only ever going to be one winner!So here I am back to buying a Nespresso machine and I opted for this one after looking at the reviews and also being swayed by the deal price on Amazon. Within minutes of making my first brew I knew I’d made the right choice - the coffee was easily as nice, if not smoother, than my last few years in the bean to cup world. No emptying of beans, cleaning wands etc so I was really happy.As for the machine - quite compact, a little noisy (all machines are BTW) but really easy to use, maintain, fill with water etc and looks really neat on the worktop. The sample pods provided are all really lovely - I like a mug so, if using the smaller pods, just make my own version of a flat white.Other reviews seem to be complaining about the heat of the water so lets address that one - all machines, including bean to cup, will never make your brew as hot as a kettle, this is just a fact. If, like me, you do like your coffee hot, consider buying a milk frother/warmer and use that alongside your Nespresso machine. This makes my brews the perfect temperature when I use the milk heating function.Finally, make sure you sign in and register your machine on the Nespresso website - you can connect this machine to the app and review all the pods that are available to find your perfect brew.Hope you found this review helpful.

Delivered 13 July and now it doesn't work. I get a flashing red light and nothing happens. Nespresso do not reply to any emails. Customer care told me to contact Amazon. What do I do now?

Handhabung nicht perfektWar bei Anlieferung total verdreckt musste sie zuerst reinigen, habe zum ersten Mal von Nespresso so eine schlechte Maschine bekommen, bin total enttäuschtwerde mit überlegen nochmal eine Nespresso zu kaufenmfgBernd Rothmund

I never received the 12 x welcome capsules.

Me parece UNA VERGUENZA que lo vendan en España con un enchufe del Reino Unido ( de 3 patillas ) y no lo avisen. Intentaré buscar un adaptador y si no lo encuentro, haré la devolución....