---
product_id: 194679327
title: "ServiceNow CMDB 201: Awaken Your Service Management From Within"
price: "€ 17.75"
currency: EUR
in_stock: true
reviews_count: 12
url: https://www.desertcart.com.cy/products/194679327-servicenow-cmdb-201-awaken-your-service-management-from-within
store_origin: CY
region: Cyprus
---

# ServiceNow CMDB 201: Awaken Your Service Management From Within

**Price:** € 17.75
**Availability:** ✅ In Stock

## Quick Answers

- **What is this?** ServiceNow CMDB 201: Awaken Your Service Management From Within
- **How much does it cost?** € 17.75 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.com.cy](https://www.desertcart.com.cy/products/194679327-servicenow-cmdb-201-awaken-your-service-management-from-within)

## Best For

- Customers looking for quality international products

## Why This Product

- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Description

Buy ServiceNow CMDB 201: Awaken Your Service Management From Within: Read Books Reviews - desertcart.com

Review: Best CMDB Book out there - This is the book that started me with ServiceNow. After speaking with Hichem about issues I was having when I started with ServiceNow he told me to read this book and then ask questions. This book answered every question I could think of. If you are starting with ServiceNow I highly recommend that you get this book.
Review: Don't waste your money - I rate this book, and its author, the lowest possible rating that desertcart will allow. This is due to the author's lack of integrity, the book’s numerous errors, the book’s lack of organized thought, and the existence of significantly better CMDB products. 1) Regarding the integrity of the author. Hichem Guerimi claims he will send a PDF and original diagrams of the applicable publication to anyone who emails him. He states this in the foreword of CMDB 201 as well as his replies to comments on desertcart (he has a couple other publications). I purchased this book 30 days ago, since then I’ve sent Guerimi six emails and one phone message. Despite acknowledging receipt of my requests on at least two occasions, Guerimi has failed to send the material. I can only conclude that Guerimi was being intentionally misleading with his claim. 2) The book, CMDB 201, has numerous formatting and proofreading errors. There are spacing issues throughout the document, for example a word may read like "t his" rather than "this." The book also has paragraph numbering issues, for example a paragraph 3 without a paragraph 2. The book has general proofreading issues, for example a figure with multiple titles (figure 21 has two titles: "Figure 21" with a description and "Figure 22" with a different description) or a figure title without an associated figure (“Figure 23” title but no actual figure 23). 3) This book is written more like a random collection of notes. You will find information relating to different sub-topics here and there, but not organized in a manner that is coherent or logical. The formatting and proofreading errors mentioned in my previous point compound the issue. I found myself having to write an outline to try to decipher the points Guerimi was trying to make. 4) Guerimi's shortcomings ended up being a blessing in disguise in that I found much better CMDB products. The book "BMC Step-by-Step Guide to Building a CMDB" is a vastly superior CMDB implementation product, it is comprised of 5 Phases, 26 Steps, and approximately 151 tasks organized in a logical manner. The pamphlet "NASHCO ServiceNow Data Model v3.4" provides a vastly superior source for CMDB diagrams, it is a 66-page pdf that you can easily convert to other formats as your starting point for diagrams. In conclusion, I do not recommend author Hichem Guerimi or his book CMDB 201. Guerimi lacks integrity and his work products are inferior in quality. There are much better CMDB alternatives out there so investing your money elsewhere would be a wise decision.

## Technical Specifications

| Specification | Value |
|---------------|-------|
| ASIN  | B07BZYNGJ1 |
| Accessibility  | Learn more |
| Customer Reviews | 3.7 3.7 out of 5 stars (36) |
| Edition  | 2nd |
| Enhanced typesetting  | Enabled |
| File size  | 14.1 MB |
| Language  | English |
| Page Flip  | Enabled |
| Print length  | 100 pages |
| Publication date  | April 6, 2018 |
| Publisher  | HGC Technologies |
| Screen Reader  | Supported |
| Word Wise  | Not Enabled |
| X-Ray  | Not Enabled |

## Images

![ServiceNow CMDB 201: Awaken Your Service Management From Within - Image 1](https://m.media-amazon.com/images/I/61icLTuyh1L.jpg)

## Customer Reviews

### ⭐⭐⭐⭐⭐ Best CMDB Book out there
*by S***M on November 27, 2018*

This is the book that started me with ServiceNow. After speaking with Hichem about issues I was having when I started with ServiceNow he told me to read this book and then ask questions. This book answered every question I could think of. If you are starting with ServiceNow I highly recommend that you get this book.

### ⭐ Don't waste your money
*by J***G on November 2, 2018*

I rate this book, and its author, the lowest possible rating that Amazon will allow. This is due to the author's lack of integrity, the book’s numerous errors, the book’s lack of organized thought, and the existence of significantly better CMDB products. 1) Regarding the integrity of the author. Hichem Guerimi claims he will send a PDF and original diagrams of the applicable publication to anyone who emails him. He states this in the foreword of CMDB 201 as well as his replies to comments on Amazon (he has a couple other publications). I purchased this book 30 days ago, since then I’ve sent Guerimi six emails and one phone message. Despite acknowledging receipt of my requests on at least two occasions, Guerimi has failed to send the material. I can only conclude that Guerimi was being intentionally misleading with his claim. 2) The book, CMDB 201, has numerous formatting and proofreading errors. There are spacing issues throughout the document, for example a word may read like "t his" rather than "this." The book also has paragraph numbering issues, for example a paragraph 3 without a paragraph 2. The book has general proofreading issues, for example a figure with multiple titles (figure 21 has two titles: "Figure 21" with a description and "Figure 22" with a different description) or a figure title without an associated figure (“Figure 23” title but no actual figure 23). 3) This book is written more like a random collection of notes. You will find information relating to different sub-topics here and there, but not organized in a manner that is coherent or logical. The formatting and proofreading errors mentioned in my previous point compound the issue. I found myself having to write an outline to try to decipher the points Guerimi was trying to make. 4) Guerimi's shortcomings ended up being a blessing in disguise in that I found much better CMDB products. The book "BMC Step-by-Step Guide to Building a CMDB" is a vastly superior CMDB implementation product, it is comprised of 5 Phases, 26 Steps, and approximately 151 tasks organized in a logical manner. The pamphlet "NASHCO ServiceNow Data Model v3.4" provides a vastly superior source for CMDB diagrams, it is a 66-page pdf that you can easily convert to other formats as your starting point for diagrams. In conclusion, I do not recommend author Hichem Guerimi or his book CMDB 201. Guerimi lacks integrity and his work products are inferior in quality. There are much better CMDB alternatives out there so investing your money elsewhere would be a wise decision.

### ⭐⭐⭐⭐⭐ Great work!! recommended
*by A***R on November 27, 2018*

Thanks author!! Structural diagrams really helps better understanding..

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*Product available on Desertcart Cyprus*
*Store origin: CY*
*Last updated: 2026-03-18*