Giraffe Tools AW40 Retractable Hose Reel 5/8" x 90 ft Wall Mounted Garden Hose Reel Heavy Duty, Automatic Rewind, 180 Deg Swivel, Any Length Lock, 9 Pattern Nozzle, 90 ft, Dark Grey

So great! Wish i got one years ago! I can never go back to rolling up hose ever again. Reels itself up when your done! Do t gotta touch wet dirty hose anymore, and super simple to instal

So far, this was a solid purchase. It retracts very smoothly and completely removes all the bs of reeling in the hose, fighting with a random rock or shrub that's playing tug o war with you. Just hold the nozzle, walk back to the storage reel, and call it a day.

Good quality and finish over all. Nozzle works good. Flow is pretty good considering the diameter of the hose. The only downside is having to turn off the water and drain pressure to get the hose to retract all the way. Nature of the beast I suppose. Not enough of an irritation to not recommend this hose reel.

Had an issue with a leaking hose and it was replaced (complete unit) at no cost for the product or delivery - 100% satisfied with the customer service provided.

After buying one of these hose reels and liking it, I bought another a year later. When I bought my first one, the reviews were higher. When buying the second one, I noticed they had trended downwards a bit. Well, it has been just over 3 years of light use on my newer purchase and when I went to use it, water was pouring out of the bottom. Knowing it was out of warranty, I took it apart to see what was broken. Boy, is this thing designed to be disposable. The hose attaches to the reel with a plastic elbow (which had cracked). That elbow is secured to another plastic sleeve for the water inlet with a plastic c-clip. No standard, off-the-shelf parts here. And of course, not available from Giraffe Tools, either. Additionally, the hose is attached to the elbow using a compression fitting so you'd have to buy the entire hose for a failed plastic elbow. Using all plastic parts for the critical components does not make for a durable product. That, in and of itself, isn't a big deal if the product were designs it to be serviceable and replacement parts are available. That's not the case here. I contemplated ways to fix it until I noticed Costco sells an automatic reel which ADVERTISES it has a user-replaceable hose. It was longer and cheaper and is backed by a Costco lifetime warranty...I decided to cut my losses as it seems most hose reels on Amazon are a crap-shoot at least that's the picture I get from reading the reviews.TL;DR, It worked great...until it didn't. Important parts are all plastic. These parts are not standard items that can be purchased at a hardware store and are also not available from the company. For the price they're charging, I would look elsewhere.

Do yourself a favor a buy this.Seriously. Dealing with manual hose reels that get tangled or jammed was the bane of my spring/summertime existence. These are so incredibly awesome that I bought two. Water pressure is great. They mounted easily and are super sturdy. Hose length is long enough that I can reach everywhere in my yard and I don't have to hear about how I am leaving the hose out in the yard anymore.

The Giraffe Tools Metal Retractable Hose Reel has been a great upgrade for my garden setup. The 130 ft hose offers plenty of reach, and the retractable feature works smoothly every time. The 9-pattern nozzle is versatile for everything from watering plants to washing the patio. The build feels solid and heavy-duty, and the 180-degree swivel mount makes it easy to cover a wide area. Overall, it’s a high-quality product that adds both convenience and efficiency to outdoor chores.

Very useful while it worked. Unfortunately, none of the wearable parts are replaceable. A plastic fitting inside broke and I was able to keep it working for a little while with a 3D-printed part. The hose itself then broke off of another fitting in the unit. It’s a shame because they are great while they last. I’m buying a different brand this time that has user replaceable parts.