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S**Y
Used product sent.
A used and returned product was delivered to me. And amazon is making it difficult to get a new one, the investigation would take 4 to 5 days. Very disappointing.Pic 1 - the box put together with celophine tape.Pic 2 - gopro was synced to the app by previous user and named pavankb gopro.I have a shoot lined up tomorrow and was very keen on using the 8.
R**E
Worst experience ever
Guys, don't ever buy GoPro 8 from Amazon. I had received faulty camera without any warranty card and hallmark. Thanks God , I got refund and bought the same camera from local store @ 32k. Better purchase from local distributor, atleast you will get assurance. Flipkart is better. Don't waste your time and money on Amazon.
A**R
Got defective product and awful service from amazon
Got a defective product from Amazon’s Apario retail. Video recording did not work properly even a single day. Thought the issue is with memory card etc. Tried with multiple compatible ones still same result. I guess the new version is still buggy and make sense to wait for next stable release. Service from Amazon is equally awful in such cases and no accountability at all for shipping a defective product and only way out is to have an ordeal with GoPro service center. Imagine the pain of customer who spend such big amount only to go to service center having been shipped an item that did not work properly from day one. These are some of the nuisance of online shopping of expansive items. No matter how much premium you pay to choose top retailer for quality product or service. Pretty disappointing experience. Hope to make right choices in future.
A**R
Why do you send customers old or faulty products just because its an online purchase?!?
A disappointing experience.The package looked old to begin with. Upon opening it clearly did not look look new.The product did not work as per instructions. The touchscreen would not start, neither the front LED.Have sent it for a replacement.
M**L
WARRANTY ISSUES: Serial number mismatch
Serial number on bill, box and camera otself do not match.If I need to claim warranty, I will need to furnish the bill and the camera. However, since they have DIFFERENT SERIAL NUMBER on them, GoPro might reject the claim.I am not sure what to do. Clearly, something is fishy.@Seller: WHY does the product have different serial number on the camera than that in the bill?
A**B
Best For Motion Vlogging
I've brought this around December 2019. So far I've observed a lot regarding the camera.Pros :🔹The vide quality is just fantastic. You can shoot at 4k.🔹The video is really stable.🔹Sound quality is awesome.🔹 Waterproof🔹The app let's you transfer files easily to your phone.Cons :🔹It heats up so fast when you're shooting at 4kThe battery dies fast as well. Like you'll be able to shoot 2hours with 100% battery. And that's the maximum.🔹This deal doesn't come with SD card so if you're planning to buy this, order a SD card separately.🔹You cannot focus a single subject in the video.🔹The vide quality is good but if you're planning to click pictures in it, then you won't find the pictures good enough to even compete mobile camera.Whatever the cons are if you're someone who's going to trek or making a motion blog, nothing can beat this camera. Completely shatter proof. I've dropped it more than 10-15 times now, I didn't even find a single scratch.Love this.
R**T
Excellent camera
Hypersmooth for all resolutions and fps is a nice addition plus options to choose the level of stabilization is also very handy.Higher bit rate video files for 2.7k and 4k + upgraded glass and lens cover are an improvement over the 7 and definitely retain more detail than previous gopro'sTime warp feature is better than 7 delivers good hyperlapse videos.No freezing issues so far.Buying a protective housing + lens protectors is MUST.
S**A
Hero 8 Summary
Probably one of the best action camera in the market. Though it is not the new one but still in any scenario it can give hard times to Hero 9.Pros:1. Build quality is solid. I have no issues whatsoever.2. Image quality is top notch.3. In build microphone is good enough for blogging. But I would suggest use a noise cancelation mic. That would be great.4. I still have doubts regarding the water resistance quality. But till now faced no issues.5. Image stabilty is the best. Far better then Hero 7 and can match upto Hero 9.Cons:1. Go Pro should provide a mic adapter or a mic. Because majority of the mics available in Amazon is cheap and their sound quality isn't that great. When we are spending this much of money at least the mic adapter would be a great choice.2. The mounts should've been provided by the go pro as a necessary tool because 3rd party mounts aren't useful for long-term.Conclusion:If you starting your vloginng chanel or want to upgrade your action camera GoPro Hero 8 is the best choice in the market compare to its rivals is Hero 9 is out of your budget.
C**N
I've owned almost every single GoPro Hero model and this one is undoubtedly the best to date!
Update: I'm changing my review from 5 to 4 stars after more use with this GoPro in different situations. Here's why:- Unlike previous models, the Hero 8 only has one door to access the battery, memory card and charging port. The Hero 5-7 models had a door for the battery and memory card on the bottom and a separate door for the charging and display-out ports on the side. While I'm sure this change was made to keep manufacturing costs down and perhaps also improve waterproofing, as someone who often uses the GoPro to record lengthy time lapses this change has become a bit of a notable frustration for me. The single door on the Hero 8 is on the side, which means you can still mount it while the door is open - this is a good thing. However, since this door now also houses the battery and memory card beneath it, it's much larger and is also not removable (at least as far as I know). On my previous GoPro Hero 5/6/7 I would simply remove the charging port door, pop it into my frame mount, connect it to my powerbank and I was good to go for a long time lapse or extended shooting. If I was ever concerned about potential bad weather, I could easily fit a piece of tape over the open door area for protection. This can still be done with the new design of the singular door on the Hero 8, but is not nearly as convenient since the entire door must remain attached but open in order to connect a USB-C cable. I have also experienced issues (particularly just when trying to charge the battery inside the camera) where the battery has not made proper contact while the door is open and therefore does not charge, even though it's plugged in. This has unfortunately happened on multiple occasions and as a result I've missed being able to record certain activities/events because the battery wasn't charging. Again, this is simply a result of the battery and charge port sharing the same door. Personally I preferred the double-door design of the Hero 5-7 models and I hope they reverse or fix this design in future models.- It's nice that the Hero 8 provides several "loadouts" for each mode (photo/video/time lapse) - these allow you to quickly switch many settings at once to a different set. However, the loadout names are preset and cannot be changed (as far as I can tell) and you also cannot add or create new loadouts beyond the several that it provides for each mode - you can only change and edit settings for the existing loadouts. It would be much nicer if it allowed you to not only rename and customize these loadouts, but to also add and create new ones in addition to the 4 that it provides (and seems to limit you to).Let me preface this review by saying that I've owned almost every single GoPro Hero model since the GoPro Hero 2 - with the exception of the Hero 3, I've owned each model from the Hero 2 all the way up to now this Hero 8 Black. I think the best hardware update arrived with the Hero 5 where you no longer needed a separate housing to make the camera waterproof, but the best software update is definitely the HyperSmooth 2.0 stabilization you'll find on this Hero 8 (not to mention the increased shooting modes/resolutions that have been released since). Features like TimeWarp and HyperSmooth have really changed the way GoPros can be used and makes them much more versatile than they ever have been before. Not only that but the footage is a lot more usable now with the improved stabilization, since shaky video has always been a problem that has plagued GoPro footage in my experience with older models. HyperSmooth 2.0 is a total game-changer - it's super fluid and can even look gimbal-like if you take your time with filming (footage taken from activities like mountain biking and snowboarding may not look quite gimbal-like, but compared to what this footage would look like on older GoPros, the difference in stabilization is night and day). I used to have to run pretty much all my old GoPro footage through Warp Stabilizer in After Effects, even if I was trying to be as steady as possible while filming - now I only have to use that method if, like mentioned above, the camera is mounted on something or someone very movement-heavy (mountain biking is probably the best example of this, where footage is often rough relative to the terrain).With this being said, the reason I'm giving it 4 stars instead of 5 is because compared to the Hero 7, aside from the improved HyperSmooth stabilization, there really aren't that many other improvements or features that make this particular model worth the price compared to the significantly lower price of the Hero 7 which has many of the same features, including TimeWarp. To put it simply, if you own a GoPro Hero 6 or older, I would say it is well worth upgrading to the Hero 8. However, if you own a Hero 7 and are wondering if it's worthwhile upgrading to the Hero 8, I would actually say it's not, unless you have about $500 burning a hole in your pocket. I think that compared to the Hero 7 Black, there aren't enough new features on the 8 to justify paying the full price unless you NEED the improved stabilization and framerates, because that's really the only difference in my experience. But like I said, if you have an older GoPro or are looking to buy a GoPro for the first time, you definitely won't be disappointed with the Hero 8!I didn't mention anything about the audio quality on this GoPro because frankly I would never rely on or expect GoPro audio to be good. If you're buying this camera, it should be for videos and/or photos. If recording quality audio is important to you, I would suggest looking into an external microphone, or a different camera altogether. I think the audio on the 8 is likely the best GoPro audio there is, but in my experience, GoPro audio has always been pretty underwhelming (to put it nicely).PS - GoPro batteries from the Hero 5, 6 and 7 models will all still work with the 8, as long as they are official GoPro batteries and not third-party batteries (GoPro removed support for third-party batteries through a firmware update several years ago, much to the disappointment of many GoPro owners including myself) - however, it is also important to be aware that only the new GoPro batteries (with the blue bottom) will support the use of HyperSmooth 2.0 on the Hero 8. The compatible batteries from previous GoPro models will let you use any other mode/feature but HyperSmooth 2.0 requires the new battery model in order to work properly.
R**6
GoPro Hero 8 Black: w/UPDATE !!!
How did GoPro ever release this POS??? First time I used it for any length of time (at a local winery where our favorite band was playing), the damn thing crashed and locked up with the screen freezing... MULTIPLE TIMES!! The power switch will NOT function, nor does the start/stop switch. AND, it then gives an SD card error (SanDisk 128GB Extreme Pro Micro SDXC 275MB UHS-II Class-10 U3 4K), telling me that the ONLY WAY to fix the card is by FORMATING, which will then erase ALL data! WTF GoPro???Not wanting to loose all my data, I disregarded the FORMATING requirement, removed the battery, removed the SD card, then re-inserted both and voila... the Hero8 came back up WITHOUT formatting! That is until the next THREE TIMES this POS camera locked up again!!! Each time it locked up, the recording I received was a completely frozen still image, while the audio kept recording (and the audio recording is FAR INFERIOR to my old Samsung S7 phone!)PLUS... this camera has ANOTHER GLITCH... when held perfectly steady with the selfie stick's end set directly on our table, the damn thing will FLICK LEFT to RIGHT about one time every 10 seconds for NO reason (no movement of the stick occurred). What a mess. Go figure...Until these serious problems are (hopefully) solved, this camera is seriously a DNB (Do Not Buy). Hopefully, I will have a future update that solves this problem, or the Hero8 and ALL the accessories I bought (three extra "Hero8" Batteries w/one Dual Charger, lens protectors, storage case, SANDMARC Pole and more = $800+), will be returned to Amazon. What would YOU do???PISSED OFF in SoCal...11/15/19 UPDATE:As it turns out, for proper camera performance, you will need to update the original Hero8 camera's v00.15 software that's loaded from the factory which came with my Hero8, to the latest v1.20 to function properly (supposed to eliminate the Left to Right "image shake", and image Freezing/Lockup I experienced). It's a manual update that is very easy to do, and is easily downloaded from the GoPro website. If needed, simply "online chat" with the GoPro people and they will walk you through this required software update (which they did with me).No idea why my new Hero8 wasn't already loaded with v1.20, but that seems to be the case with most all of them (I suspect too early of a release).Ok... "so far, so good", and my rating goes from 1 star to 4 stars (if Amazon will let me increase my rating). The v1.20 software update seems to have eliminated the Left to Right "image shake", and image Freezing/Lockup problems I originally experienced. I performed a full one hour recording (one full battery), and there was NO image shake, NO lockup and NO image freezing. Seems all the Hero8 needed was this new v1.20 update and it was good to go. GoPro could have eliminated a LOT of complaints had they shipped the Hero8 with the v1.20 update, but as I said... this latest update may not have been available at the time of first release. Regardless, I feel the 10/31/19 release date should have been held back for a week or two until the original v00.15 could have been replaced with this new update. In any event, all seems well & good for now... until I get more recording hours on it!!!
G**R
Freezes
The camera stopped working pretty much out of the box. Checked to make sure the SD card is compatible before buying so that wasn’t the issue. The screen would turn on and immediately freeze, tried all the steps go pro recommends with similar issues and no fix. Hoping I got a bad apple and it’s just an issue for me but seems like I am not the only one from the comments on here.
S**A
Stabilization is so good, night mode needs work
Having an older go pro version (Hero 5 black), I can tell it's a huge upgrade when it comes to stabilization. I used 8 for vlogging and underwater diving, and compared to the 5, it is soooo smooth and stable. I had no issues with underwater diving without a case in the Great Barrier Reef, just found sand stuck in the crevices (same as the older versions). I havent tried testing how scratch resistant the 8 is, but I know when I 5 was thrown at full force on gravel while abruptly stopping on a bike in NYC, it caused a chip on the lens but luckily had no impact on the image.Con: Night image needs work. You can capture night image, but if you're walking with the 8 (vlogging), you'll see street lights jitter and pixelated. The stabilization just isn't as good in night mode as it is in the day.Overall, the 8 is great. I would still buy it, but until they improve the night mode to be as good as the day, it is a 4.5/5 stars for me.
B**Y
Mediocre Image Quality, Unusable Battery LIfe, Confusing Interface, Poor Product Support.
I bought this camera in order to take up to a cottage with my family. I planned to use it at the beach as well as on the water while I was fishing. I got the package just before leaving, so I didn't get to set it up beforehand. Once I got to my destination, I immediately started to encounter a long list of issues:- Upon opening the package I noticed there was no documentation on how to use the camera, or explaining any of the advertised features. There were some simplistic pictures on the package about how to mount the camera but that was about it.- Upon starting the camera I was able to progress slightly in to the setup; however, before long I was being told to install the app in order to finish setup. Not only is this annoying but not very useful in a remote setting where wifi and cellular coverage either doesn't exist or is limited. It's a camera - I should be able to turn it on and take pictures and not be dependent on nonsense like connecting it to my wifi or setting up a paid subscription account.- Alright, got it charged, got it setup, Now, time to figure out how to use it. Hmmm, no basic instructions except for some random popups on the touchscreen. Simple settings are hard to navigate and change. Not an intuitive interface whatsoever. A whole lot of, 'what am I doing?' and, 'am I missing something?' moments. time to go play. I strap on my third party accessories and head out on the lake to fish. 25 minutes in, beep beep beep, battery is dead. 25 minutes on a full charge at 1080p video. Of course, dies right before a picture perfect top water strike from a big bass.- Get back home, start to try to deal with downloading the videos. Move them over to the app, connecting through wifi for some bizarre reason - isn't it already connected with bluetooth? Start looking through them. The 25 minutes of video is broken up in to 12 minute chunks for some reason. Alright, everything is in the app, time to wipe the SD card for the next use. Again, the app isn't really any better in terms of usage or even making sense. Popups every time asking me about sending user data and such.- Go to edit the video using the GoPro app and the GoPro Quik app. Can't access the videos. Check the photos app on my phone, still no video. But I can see it in the GoPro app? Download and try some third party video editing apps. Nope. Do a big of googling and find out that YOU CAN'T DOWNLOAD THE VIDEOS TO AN IPHONE. Some stupid resolution compatibility issue. Meanwhile, the original files and deleted from the SD Card, and the GoPro app, despite showing and even playing the video clips, doesn't seem to allow the files to be accessed from anywhere else. Whatever, videos were boring anyways, won't delete the SD contents next, etc. etc.- Alright battery life issue, hmmm, more googling and it seems to be a common complaint. Charge the battery fully, turn off ALL extra stuff including wifi, GoPro Plus uploads, GPS, voice command, quick picture, etc. Start paying attention to the battery life very closely. Go to bed at 97%, wake up at 92% despite the camera being off all night.- Picture time! Take 13 pictures, only to see the battery drop 5%. FIVE PERCENT for 13 PICTURES.- Go on GoPro website to find out about support. Garbage. Apparently their call centre is closed on the weekends. Try to fill out their support form. Doesn't work/won't submit.- Screw it, fill out the amazon return, stuff it in a box, walk away.Also, it doesn't work with Apple Watch despite the official documentation saying it does. Lots of posts on the web from around 2018 where the company says the watch app won't be available. I guess they never bothered to update their webpages.All in all it seems like a $450 dollar camera created and marketed by a really rinky dink company, which somehow boggles my mind considering how popular they are. I had pretty much the same experience with this camera as I have had with numerous cheap consumer products straight from China which were a fraction of the cost.All in all, would not recommend.
Trustpilot
2 weeks ago
5 days ago