PEC Automatic Stretch Wrap Machine, Electric Pallet Wrapping Machine with Built-in Scale and Thermal Label Printer, 5000lbs Capacity for Weighing and Wrapping,Automatic Shrink Wrap Machine

I really wanted to leave a good review. This is the 2nd one I bought, and when the machine is working its not a bad machine. But, If you have an issue, don't expect any decent support. The first one I bought last year had a printer that went out, and i contacted them (email on 5-9-23) and was told they would get one out that day or the next day to me. After almost 6 weeks, (my last email dated 6-19-23) multiple calls and emails, they FINALLY sent it. Assuming that was just a fluke, I ordered a 2nd machine for our other shop. This one and it had power issues, so i started trying to get in touch with this company, and once again it took a couple of messages through Amazon before I got a reply(11-14-24 I started trying to contact them, didn't receive any reply until 11-20-24), they asked for a video to show what the machine was doing when I turn it on and said they would look at the video then schedule a tech to call. 2 days later I was at the other shop and sent the video to them, then nothing. So I was back to trying to get a reply through email and calling them. I finally get a reply (on 12-2-24) to set up the tech call. When it was time for the technician to call, the lady I had been emailing and calling called me and told me the tech could tell by the video it was a bad power cord and they would overnight me a cord so we could start using it. This was on 12-3-24, and I still haven't received the "overnight" cord. I finally gave up and had my electrician come look at it. Ir wasn't the cord, it was a wire on the transformer on top that wasn't making connection. If you can find this machine going through a place that will take care of their customers I would say go ahead, but I am going to get this next one somewhere else.

The scale and printer on this unit has saved us a ton of time!

Works well and as advertised.

This thing is awesome and priced so good! We love it

Best Wrapping MachineThis is the best machine for medium and large pallet wrapping needs, it really makes a huge difference in terms of safety, production, consistency, as well as ROi. You'll be extremely inefficient with the amount of stretch film you're using. I am 100% satifaction with it!

I bought this wrapping machine for my warehouse, it can wrap the packages fast and save our labor cost.The product design is great, weighing and labeling at the same time! Customer service was so helpful, they provided excellent technical support.

We have not had a good experience first unit shipped did not work at all and the second unit is very slow and not user friendly. We have asked to return the unit for a full refund and no response even after calling several times. Would not suggest this product to anyone.