Computer Virus Removal Stick for Apple Macs - Unlimited Use on Up to 3 Apple Laptops or Desktops for 1 Year - Works with Your Antivirus

I read all the reviews about this product. Some were glowing, others were critical. But my computer was getting slower and slower every day, and I figured I had nothing to lose if the FixMe Stick didn't work. So I went ahead and ordered it. I could not get the stick started. I chatted with customer support, and they told me that I needed a wired keyboard, and that would get things going. I bought the cheapest one I could find, and tried again. The program ran perfectly. It didn't take vert long either. And I have a whole new Mac! It is so fast - pages load up quickly and I don't see those spinning wheels any more. I am thrilled that I don't have to shell out money for a new Mac, and I feel much safer knowing the viruses and spyware have been removed. It's pretty amazing when you find a product that does what it promises to do. I am recommending this product to everyone I know!

Tried on MacBook Pro and MacBook Air. Tried the web site found and update if you r fixme stick doesn’t work. After a download and run got the message that it couldn’t U.N. mount fixme drive. Now the drive doesn’t work at all. Wrote company email they sent a new boot holding down 4 keys on start up. Didn’t work either. Had to reinstall os system on MacBook Pro. Fixme stick still won’t boot up. Had to buy Norton 360, cost more but it worked. Suggest you do the same

I did not start up as instructions said it should. Then I got a few people from their product help line, just telling me over and over to do what the instructions said to do. Finally after several different people contacted me, I got someone who knew what he was doing. Then It worked great. At least they kept trying.

buy was fine, delivery fine, but it won't work with my mac. should've had that on the description. i am getting refunded though which helps.

The Fix Me Stick is a great gadget for cleaning up your computer for viruses. It's so easy to use and doesn't take very long. You can use it over and over. This is a great accessory to have and it gives you piece of mind when dealing with computer issues.

Don't buy this unless you are an technical expert on Mac. I couldn't get the device to engage, boot-up or come on line properly and perform its function. So, I tried it a second time--same thing. The end result was that it wiped out my wireless keyboard AND mouse. Without those, you can't boot the Mac back up and come on line with the device removed, because you have to be able to move the cursor (pointer) and type in your password. No cursor, no keyboard = no computer. I panicked. I spent an hour on the phone with Apple tech support. After trying out a few things with no success, they tried to help me reinstall Mac OS X Lion via "Command/R". But, again, I had no control of the cursor/pointer, so I couldn't click on "reinstall". Finally, they set me up with an appointment for the shop at the Apple Store the next day. After I hung up from the rep, I powered all the way down and back up several more times; and, magically, somehow I was able to "re-pair" my mouse to Mac. Now, I had keyboard and mouse back up and everything returned to normal. Checked "Documents" and "Downloads", and couldn't see that I lost anything--everything worked fine. Beside tech support, I spent 2 to 3 hours of my own time trying to dig out of this mess. Above, I rated it the 2nd star, because Amazon allowed me to return the item, and they have already returned my money to my credit card. By the way, the Apple tech support rep insisted that Macs CANNOT get viruses. And also said that anti-virus programs for Mac are pretty much a waste of time. They did say, however, that an "adware removal program" would be okay.

Purchased this due to getting the mackeeper virus and it seems to have taken care of it - whew! Easy to follow directions. Would recommend.

I bought this August 10 so it is 6 weeks old. It would not work as promised so I received two different ways to make it work. After recently running it the second time, my fairly new iMac will no longer turn on. It is just out of warranty so I have to take it in and hope Apple can repair it. It's a shame they are selling this!

I bought this because my iMac was having serious problems. I was struggling to make the stick do the things it was supposed to do, as things weren't happening as described. I contacted their online support via the Chat facility. They soon established that I didn't have a virus but corrupted files. They were able to establish this by using the Fixmestick to remote control my Mac. They sent me out a USB repair stick (free) and backed up my hard drive for me. They then used the repair stick to correct the corrupted files and I'm up and running just as before. You are not on your own if you are struggling. Excellent service!

Very simple to use and works great

Product wouldn't work in my mac. I called and they said there is nothing they can do.

Doesn’t do much.

totally useless